Table of Contents
| 1 | The road to corporate medicine | 1 |
| 2 | The cost of competition : an overview | 30 |
| 3 | For-profit hospitals : a flaw in the business model? | 80 |
| 4 | Not-for-profit hospitals : "no margin, no mission"? | 139 |
| 5 | When more care is not better care | 155 |
| 6 | "Too little, too late" : the cost of rationing care | 198 |
| 7 | Doing less and doing it right : is pay for performance the answer? | 225 |
| 8 | Device makers, drugmakers, and the FDA | 270 |
| Where we are now : everyone out of the pool | 325 |
Read an Excerpt
Money-Driven Medicine Chapter One
The Road to Corporate Medicine
The story of health care in America is, first and last, a story about power. This, Paul Starr made clear in 1982 when he published his landmark study of U.S. health care, The Social Transformation of American Medicine.
Starr's history opens with a single, stark statement: "The dream of reason did not take power into account."1 Medicine, perhaps more than any other science, epitomizes the "dream of reason"—the Enlightenment hope that, in the end, the human mind can tame nature and find order in chaos—or, in the case of medicine, make sense of flesh. But that pure, scientific endeavor does not unfold in a vacuum. It takes place in society, in a world of men. Inevitably, those men will jockey for position.
Throughout most of the 20th century, the nation's physicians won the battle to control American medicine. For decades, they held virtually unchallenged economic, moral, and political sway over what we now call the "health care industry." Doctors were able to gain dominion, in part because their patients wanted them to rule the nation's health care system, and in part because the market's normal laws of supply and demand do not apply to medicine.
In most industries, supply responds to demand. When it comes to deciding what to produce—and in what quantity—the supplier follows the customer's lead. Or as UCLA economist Thomas Rice puts it in The Economics of Health Reconsidered, "In the traditional economic model, demand is key; supply is essentially along for the ride."2 Butin the case of health care, the supplier (traditionally, the doctor) plays a much more active role in determining what consumers believe they want—or need. Indeed, health care providers enjoy nearly unparalleled influence over demand for the very services that they sell.
This is completely understandable. Health care is different from other "purchases" in large part because the customer faces so much ambiguity. Dr. Atul Gawande, a surgeon at Boston's Brigham and Women's Hospital puts it best in Complications: A Surgeon's Notes on An Imperfect Science: "Medicine is an enterprise of constantly changing knowledge, uncertain information, fallible individuals. . . . the core predicament of medicine, its uncertainty, [is] the thing that makes being a patient so wrenching, being a doctor so difficult, and being part of a society that pays the bills so vexing."3
While Consumer Reports can rate midpriced refrigerators briskly and clearly, in a way that makes comparisons easy, it is all but impossible, even for a physician, to be positive of the relative benefits of a great many medical procedures.
"Uncertainty as to the quality of the product is perhaps more intense here than in any other [market]," Kenneth Arrow, the Nobel laureate economist who launched the study of health care economics, observed in 1963. "Recovery from disease is as unpredictable as its incidence . . . and further there is a special quality to the uncertainty: it is very different on the two sides of the transaction. The information possessed by the physician as to the consequences and possibilities of treatment is necessarily very much greater than that of the patient, or at least so it is believed by both parties."4
This is what makes the purchase of health care so different from any other purchase: it is a transaction based on trust.
Granted, today both physicians and patients enjoy access to far more information than ever before, and "with all that we know nowadays about people and diseases and how to diagnose and treat them, it can be hard to . . . grasp how deeply the uncertainty runs," Gawande writes. Yet as anyone who has ever been seriously ill knows all too well, the more one learns about a disease and the odds of success with possible treatments, the more ambiguous the situation can become.5
A Transaction Based on Trust
It is not just the complexity of the human body, but the uniqueness of each body that makes it so difficult to predict health care outcomes. Put simply, health care is not a commodity. While two consumers may derive pretty much the same value from the same midpriced refrigerator, a particular course of treatment can have a drastically different effect on two different bodies. This makes it difficult for heath care "shoppers" to rely on their friends' experiences the way they might when choosing, say, a computer or a car.
Nor can the consumer rely on his own past experience. Three out of four health care dollars are spent on products and services that the patient has rarely, if ever, purchased before—and probably hopes never to purchase again.6 To make the consumer's dilemma even more wickedly difficult, when purchasing health care, he knows that there are no warrants and no guarantees. The patient cannot return an unsuccessful operation. And if he winds up unhappy with the outcome, he may find himself stuck with something far worse than a bad haircut.
The patient wants to believe—needs to believe—not only that his doctor possesses superior information, but that his doctor is committed to putting the patient's interests ahead of his own. As a customer, he is in a uniquely vulnerable position: he cannot sample the product beforehand; there is real possibility that the product will do him more harm than good; and yet, even if it proves useless, he is expected to pay for it. How could he go forward with the purchase if he did not trust the seller?
As Arrow emphasizes, whether the buyer's belief in the supplier's superior knowledge and complete professionalism is wholly justified is not the question.7 It is simply that without it, the health care market could not function. This is one marketplace where "caveat emptor" cannot apply.
This is not to say that the 21st-century health care consumer places blind faith in his physician. Today brave-hearted patients research their own conditions, and armed with computer printouts, many participate in each treatment decision. But the truth is, however one strains against surrender, even the 21st-century patient has no choice but to place considerable faith in his doctor.8
Money-Driven Medicine. Copyright © by Maggie Mahar. Reprinted by permission of HarperCollins Publishers, Inc. All rights reserved. Available now wherever books are sold.
Read a Sample Chapter
Money-Driven Medicine
The Real Reason Health Care Costs So Much
By Maggie Mahar HarperCollins Publishers, Inc.
Copyright © 2006 Maggie Mahar
All right reserved. ISBN: 006076533X
Chapter One
The Road to
Corporate Medicine
The story of health care in America is, first and last, a story about power. This, Paul Starr made clear in 1982 when he published his landmark study of U.S. health care, The Social Transformation of American Medicine.
Starr's history opens with a single, stark statement: "The dream of reason did not take power into account."1 Medicine, perhaps more than any other science, epitomizes the "dream of reason" -- the Enlightenment hope that, in the end, the human mind can tame nature and find order in chaos -- or, in the case of medicine, make sense of flesh. But that pure, scientific endeavor does not unfold in a vacuum. It takes place in society, in a world of men. Inevitably, those men will jockey for position.
Throughout most of the 20th century, the nation's physicians won the battle to control American medicine. For decades, they held virtually unchallenged economic, moral, and political sway over what we now call the "health care industry." Doctors were able to gain dominion, in part because their patients wanted them to rule the nation's health care system, and in part because the market'snormal laws of supply and demand do not apply to medicine.
In most industries, supply responds to demand. When it comes to deciding what to produce -- and in what quantity -- the supplier follows the customer's lead. Or as UCLA economist Thomas Rice puts it in The Economics of Health Reconsidered, "In the traditional economic model, demand is key; supply is essentially along for the ride."2 But in the case of health care, the supplier (traditionally, the doctor) plays a much more active role in determining what consumers believe they want -- or need. Indeed, health care providers enjoy nearly unparalleled influence over demand for the very services that they sell.
This is completely understandable. Health care is different from other "purchases" in large part because the customer faces so much ambiguity. Dr. Atul Gawande, a surgeon at Boston's Brigham and Women's Hospital puts it best in Complications: A Surgeon's Notes on An Imperfect Science: "Medicine is an enterprise of constantly changing knowledge, uncertain information, fallible individuals. . . . the core predicament of medicine, its uncertainty, [is] the thing that makes being a patient so wrenching, being a doctor so difficult, and being part of a society that pays the bills so vexing."3
While Consumer Reports can rate midpriced refrigerators briskly and clearly, in a way that makes comparisons easy, it is all but impossible, even for a physician, to be positive of the relative benefits of a great many medical procedures.
"Uncertainty as to the quality of the product is perhaps more intense here than in any other [market]," Kenneth Arrow, the Nobel laureate economist who launched the study of health care economics, observed in 1963. "Recovery from disease is as unpredictable as its incidence . . . and further there is a special quality to the uncertainty: it is very different on the two sides of the transaction. The information possessed by the physician as to the consequences and possibilities of treatment is necessarily very much greater than that of the patient, or at least so it is believed by both parties."4
This is what makes the purchase of health care so different from any other purchase: it is a transaction based on trust.
Granted, today both physicians and patients enjoy access to far more information than ever before, and "with all that we know nowadays about people and diseases and how to diagnose and treat them, it can be hard to . . . grasp how deeply the uncertainty runs," Gawande writes. Yet as anyone who has ever been seriously ill knows all too well, the more one learns about a disease and the odds of success with possible treatments, the more ambiguous the situation can become.5
A Transaction Based on Trust
It is not just the complexity of the human body, but the uniqueness of each body that makes it so difficult to predict health care outcomes. Put simply, health care is not a commodity. While two consumers may derive pretty much the same value from the same midpriced refrigerator, a particular course of treatment can have a drastically different effect on two different bodies. This makes it difficult for heath care "shoppers" to rely on their friends' experiences the way they might when choosing, say, a computer or a car.
Nor can the consumer rely on his own past experience. Three out of four health care dollars are spent on products and services that the patient has rarely, if ever, purchased before -- and probably hopes never to purchase again.6 To make the consumer's dilemma even more wickedly difficult, when purchasing health care, he knows that there are no warrants and no guarantees. The patient cannot return an unsuccessful operation. And if he winds up unhappy with the outcome, he may find himself stuck with something far worse than a bad haircut.
The patient wants to believe -- needs to believe -- not only that his doctor possesses superior information, but that his doctor is committed to putting the patient's interests ahead of his own. As a customer, he is in a uniquely vulnerable position: he cannot sample the product beforehand; there is real possibility that the product will do him more harm than good; and yet, even if it proves useless, he is expected to pay for it. How could he go forward with the purchase if he did not trust the seller?
As Arrow emphasizes, whether the buyer's belief in the supplier's superior knowledge and complete professionalism is wholly justified is not the question.7 It is simply that without it, the health care market could not function. This is one marketplace where "caveat emptor" cannot apply.
This is not to say that the 21st-century health care consumer places blind faith in his physician. Today brave-hearted patients research their own conditions, and armed with computer printouts, many participate in each treatment decision. But the truth is, however one strains against surrender, even the 21st-century patient has no choice but to place considerable faith in his doctor.8
Continues...
Excerpted from Money-Driven Medicine by Maggie Mahar Copyright © 2006 by Maggie Mahar. Excerpted by permission.
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