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    Super Service : Seven Keys to Delivering Great Customer Service... Even When You Don't Feel Like It!... Even When They Don't Deserve It!, Completely Revised and Expanded by Jeff Gee, Val Gee

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    • ISBN-13: 9780071625791
    • Sales Rank: 203,278
    • Pub. Date: May 2009

    Don t just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice ...  More

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    OPEN-Question Selling : Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It by Val Gee, Jeff Gee

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    • ISBN-13: 9780071484725
    • Sales Rank: 440,191
    • Pub. Date: May 2007

    Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can ...  More

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    The Winner's Attitude : Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work by Jeff Gee, Val Gee

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    • ISBN-13: 9780071467643
    • Sales Rank: 282,580
    • Pub. Date: February 2006

    A powerful approach to help you find your full potential at work and in life Have you ever wondered how much more you could achieve if you could maximize your brain power? In ...  More

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    The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers by Jeff Gee, Val Gee, Valerie Gee

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    • ISBN-13: 9780079137739
    • Sales Rank: 314,344
    • Pub. Date: January 2000

    Train your staff to provide great customer service in every situation! Now, with the help of these fun, motivational training activities, you can design and deliver a state- ...  More

    • List price: $99.95
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    Super Service : Seven Keys to Delivering Great Customer Service...Even when You Don't Feel like It!...Even when They Don't Deserve It! by Jeff Gee, Val Gee, Valerie Gee

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    • ISBN-13: 9780070248175
    • Pub. Date: July 1999

    Satisfy YOURSELF while satisfying CUSTOMERS. Would you like to be the kind of customer representative who can...Bring energy and enthusiasm to every customer encounter? Turn ...  More

    A new copy is not available from Barnes & Noble.com at this time.

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