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The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph A. Michelli
Textbook Hardcover - New Edition
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Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest The Ritz-Carlton Hotel Company. ... More
- List price: $24.95Online price: $14.01Member price: $12.61(Save 49%)Limited Time Offer! Everyone receives the Member Price on books.
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2.
Kiss, Bow, Or Shake Hands : The Bestselling Guide to Doing Business in More Than 60 Countries by Terri Morrison, Wayne A. Conaway
Paperback - 2ND
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More than a decade after establishing itself as the number-one book on international business etiquette, Kiss, Bow, or Shake Hands has been fully revised to reflect the ... More
- List price: $24.95Online price: $19.96Member price: $17.96(Save 28%)Limited Time Offer! Everyone receives the Member Price on books.
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Creating a Lean Culture : Tools to Sustain Lean Conversions by David W. Mann
Textbook Paperback - New Edition
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Lean production is based on the Toyota Production System. Michigan- based organizational psychologist Mann explains that lean management is a crucial ingredient for successful ... More
- List price: $36.95Online price: $34.90Member price: $31.41(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
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Love Is the Killer App : How to Win Business and Influence Friends by Tim Sanders
Paperback - Reprint
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re you wondering what the next killer app will be? Do you want to know how you can maintain and add to your value during these rapidly changing times? Are you wondering how ... More
eBook- List price: $13.00Online price: $10.40Member price: $9.36(Save 28%)Limited Time Offer! Everyone receives the Member Price on books.
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Organizational Culture and Leadership by Edgar H. Schein
Textbook Hardcover - REV
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Aimed at business professionals and students, this volume defines the concept of organizational culture and shows its relationship to leadership. Schein (management, MIT) ... More
- List price: $45.00Online price: $42.50Member price: $38.25(Save 15%)Limited Time Offer! Everyone receives the Member Price on books.
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You're in Charge - Now What? : The 8-Point Plan by Thomas J. Neff, James M. Citrin, Catherine Fredman (With)
Hardcover
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Getting a new job or a big promotion is like building a house: You need to get the foundation right for both. With a job, the quick-drying cement is how well you do in your ... More
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Diagnosing and Changing Organizational Culture : Based on the Competing Values Framework by Kim S. Cameron, Robert E. Quinn
Textbook Paperback - Revised Edition
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Cameron and Quinn, both affiliated with the Ross School of Business at the University of Michigan, present a framework and a set of steps to help managers analyze and change ... More
- List price: $42.00Online price: $39.67Member price: $35.70(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
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Survival of the Savvy : High-Integrity Political Tactics for Career and Company Success by Rick Brandon, Marty Seldman
Hardcover
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Corporate leadership consultants Brandon and Seldman describe a program for using high-integrity politics to achieve career success, maximize team impact, and protect the ... More
- List price: $27.00Online price: $21.60Member price: $19.44(Save 27%)Limited Time Offer! Everyone receives the Member Price on books.
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Transparency : How Leaders Create a Culture of Candor by Daniel Goleman, Warren Bennis, James O'Toole, Patricia Ward Biederman (With)
Hardcover
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In Transparency , the authors?a powerhouse trio in the field of leadership?look at what conspires against "a culture of candor" in organizations to create disastrous results, ... More
- List price: $22.95Online price: $18.36Member price: $16.52(Save 28%)Limited Time Offer! Everyone receives the Member Price on books.
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Hardball for Women : Rev. Ed by Pat Heim, Susan K. Golant
Paperback - Revised
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In Hardball for Women , Pat Heim shows women how to break patterns of behavior that have put them at a disadvantage in the business world of men. Whether the arena is a law ... More
- List price: $15.00Online price: $12.00Member price: $10.80(Save 27%)Limited Time Offer! Everyone receives the Member Price on books.
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