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Getting to Yes : Negotiating Agreement Without Giving In by Roger Fisher, William L. Ury, William Ury, Bruce Patton, Bruce Patton (Editor)
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You ve heard it all before, "be positive, know what you want, invent options for mutual gain." But have you developed a strategy? Originally written as negotiation tactics ... More
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Anatomy of Peace : Resolving the Heart of Conflict by Arbinger Institute
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Written as an engaging story, this book shows how mistaken views can cause people to misread situations and exacerbate the issues they wish to improve. Arguing that it is only ... More
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Calming the Family Storm : Anger Management for Moms, Dads, and All the Kids by Gary D. McKay, Steven A. Maybell
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Anger and confrontation are part of our lives, like it or not. The key factor in happy families is how they handle anger. This book is all about how to deal effectively with ... More
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Dance of Connection : How to Talk to Someone When You're Mad, Hurt, Scared, Frustrated, Insulted, Betrayed, or Desperate by Harriet Lerner
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In her most affirming and life-changing book yet, Dr. Harriet Lerner teaches us how to restore love and connection with the people who matter the most. In The Dance of ... More
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Volcano in My Tummy : Helping Children to Handle Anger by Eliane Whitehouse, Warwick Pudney (With)
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A Volcano in My Tummy Helping Children to Handle Anger presents a clear and effective approach to helping children and adults alike understand and deal constructively with ... More
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Conflict Resolution by Daniel Dana, Roger A. Formisano
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Tips and Tools for Managers to Recognize, Prevent, and Resolve Conflicts in Today's Higher-Stress Workplace Workplaces are changing. As interpersonal rules of conduct become ... More
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Everybody Wins : The Chapman Guide to Solving Conflicts without Arguing, Vol. 1 by Gary Chapman
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Every couple has disagreements. All too often, though, when we engage in arguments, our goal is not to resolve the conflict at hand, but rather, to win the fight. ... More
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Perfect Phrases for Dealing with Difficult People : Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations, and Challenging Personalities by Susan F. Benjamin
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The Right Phrase for Every Situation Every Time No matter where you work or what you do, you're bound to run into colorful characters who can make your job challenging. No ... More
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How to Reduce Workplace Conflict and Stress : How Leaders and Their Employees Can Protect Their Sanity and Productivity from Tension and Turf Wars by Anna Maravelas
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An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives. supervisors, ... More
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Deadly Misunderstanding : A Congressman's Quest to Bridge the Muslim-Christian Divide by Mark D. Siljander
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Former Congressman and Deputy Ambassador to the United Nations, Mark D. Siljander takes us on an eye-opening journey of personal, religious, and political discovery. In the ... More
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