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Compact Disc - Abridged, 5 CDs, 4 hrs. 30 min.
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One Question Can Determine Your Business’s Future. Do You Know the Answer? CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their ... More
Paperback
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Don t sue. Write. In a world where it s every consumer for himself, this guide to successful self-advocacy shows how to make a letter your own court of law. And how to avoid ... More
Paperback
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Write the most effective letters to get the results you want. More
Paperback - 1st ed
In the bestselling tradition of The Lazlo Letters comes a howlingly funny exchange of correspondence between a consumer kamikaze extraordinaire and some of America's biggest ... More
Paperback
This book and CD-ROM package contain sample letters and customizable templates for addressing problems relating to healthcare, cars, real estate, travel, cybercrime, finances, ... More
Paperback
The next time you get bad service or defective merchandise, get the satisfaction you deserve with the help of the sample letters in this book. More
Paperback
Using the proven SPEAKWRITE method and illustrated with many examples, this informative book explains how to write results-oriented complaint letters. The authors also include ... More
Paperback
Complaining.It's one of the most difficult and most important things we can do as consumers. It's also one of the most frustrating and most potentially useful things any ... More
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