Sort by:
1.
Inspire! : Why Customers Come Back by Jim Champy
Hardcover
Usually ships within 24 hours
8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! “With Jim Champy’s well-proven gift for keen management analysis, ... More
- List price: $22.99Online price: $18.39Member price: $16.55(Save 28%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
2.
The Lovemarks Effect : Winning the Consumer Revolution by Kevin Roberts
Hardcover
Usually ships within 24 hours
A business revolution is changing all the rules of the marketplace. Power is shifting from manufacturers and retailers directly to consumers, freshly enabled with information, ... More
- List price: $29.95Online price: $23.96Member price: $21.56(Save 28%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
3.
Salesforce.com Secrets of Success : Best Practices for Growth and Profitability by David Taber
Paperback
Usually ships within 24 hours
Praise for Salesforce.com ® Secrets of Success “Salesforce.com is usually thought of as an SFA system, but it really needs to be thought of as a full-fledged CRM. ... More
- List price: $34.99Online price: $27.99Member price: $25.19(Save 28%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
4.
What Customers Really Want : Bridging the Gap Between What Your Company Offers and What Your Clients Crave by Scott McKain
Paperback
Usually ships within 24 hours
Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what ... More
- List price: $13.99Online price: $13.29Member price: $11.96(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
5.
Kellogg on Branding by Alice Tybout (Editor) , Tim Calkins (Editor) , Philip Kotler (Foreword by)
Hardcover
Usually ships within 24 hours
The Foreword by renowned marketing guru Philip Kotler sets the stage for a comprehensive review of the latest strategies for building, leveraging, and rejuvenating brands. ... More
- List price: $35.00Online price: $33.25Member price: $29.92(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
6.
Chief Customer Officer : Getting Past Lip Service to Passionate Action by Jeanne Bliss
Hardcover
Usually ships within 24 hours
Drawing on her first-hand experience at top companies as diverse as Lands End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering ... More
- List price: $27.95Online price: $26.55Member price: $23.89(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
7.
Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John A. Goodman
Hardcover
Usually ships within 24 hours
The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it ... More
- Online price: $24.95Member price: $19.96(Save 19%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
8.
Tactical Transparency : How Leaders Can Leverage Social Media to Maximize Value and Build Their Brand by Shel Holtz, John C. Havens, Lynne D. Johnson (Foreword by)
Hardcover - New
Usually ships within 24 hours
While exposing the risks inherent in maintaining a nontransparent relationship with customers, Tactical Transparency provides a methodology that will help your organization ... More
- List price: $34.95Online price: $33.20Member price: $29.88(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
9.
Inspire! : Why Customers Come Back by Jim Champy
eBook Learn more
Available for DownloadLearn More
8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! “With Jim Champy’s well-proven gift for keen management analysis, ... More
Start reading today! Learn More
10.
Maximizing Your Sales With Salesforce.com by Edward Kachinske, Timothy Kachinske, Stacy Roach, Carol Gilliland
Paperback
Usually ships within 24 hours
With more than 1,000,000 active users, Salesforce.com is the most widely used online CRM application worldwide. Targeted to busy sales professionals, Salesforce.com can be ... More
- List price: $24.99Online price: $23.74Member price: $21.36(Save 14%)Limited Time Offer! Everyone receives the Member Price on books.
See Details
Sort by:
Enter a zip code:
You are looking at:
Customer relations -> Management
Related Categories
Format
Show Me
Price Range
Recent Searches
Recently Viewed
- Lost Recipes: Meals to Share with Friends and FamilyMarion Cunningham
- Tres Pasos Adelante Dos Para Atras (Three Steps Forward, Two Steps Back)C...
- American Born ChineseGene Luen Yang - Paperback - Reprint
- Harlem Renaissance: Art of Black AmericaCharles Miers - Hardcover