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Salespeople hate to read. That's why Little Red Book of Selling is short, sweet, and to the point. It's packed with answers that people are searching for in order to help ... More
Hardcover
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One Question Can Determine Your Business’s Future. Do You Know the Answer? CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their ... More
Textbook Hardcover - New Edition
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Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers. More
Hardcover
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Salespeople are looking for answers. They want them now. They want them fast. They want them free. Buy this book You ll get two out of three. Every salesperson on the planet, ... More
Hardcover
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Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the ... More
Paperback
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An award-winning salon owner and expert marketer passes along the concepts and practices that create loyal repeat customers in any business including having superb "front line" ... More
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How did Zappos grow 20 percent in the midst of the worst recession in decades? It used super service to build a huge and loyal customer base. It brought in some fresh air& ... More
Paperback - Reprint
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In this reprint of a 1996 work, published with a new preface, business strategy consultant Reichheld outlines an approach to doing business that he calls loyalty-based ... More
Paperback - Bargain
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Note: This is a bargain book and quantities are limited. Bargain books are new but may have slight markings from the publisher and/or stickers showing their discounted price. More about bargain books
Are you building enough customer loyalty in your organization? Care Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, ... More
Paperback - 1 ED
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Promoting "static synchronicity", this book introduces a revolutionary sales and marketing model where "like attracts like". More
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