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Selling the Invisible : A Field Guide to Modern Marketing by Harry Beckwith

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  • ISBN-13: 9780446520942
  • Sales Rank: 10,425
  • Pub. Date: March 1997

Part of iPublish.com's Portal Biz Book series of books tailored for readers on the go, Selling the Invisible is the first book to address the millions of people who work in ...  More

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The Invisible Touch : The Four Keys to Modern Marketing by Harry Beckwith

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  • ISBN-13: 9780446699839
  • Sales Rank: 116,608
  • Pub. Date: August 2009

The latest from Beckwith, a renowned marketing expert and bestselling author of Selling the Invisible , outlines the four keys to modern marketing.  More

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Services Marketing by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

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  • ISBN-13: 9780073380933
  • Sales Rank: 126,455
  • Pub. Date: May 2008

Services Marketing, 5/e, recognizes that services present special challenges that must be identified and addressed in real circumstances. The heart of the book s content is ...  More

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The Offshore Nation : Strategies for Success in Global Outsourcing and Offshoring by Atul Vashistha, Avinash Vashistha

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  • ISBN-13: 9780071468121
  • Sales Rank: 358,344
  • Pub. Date: February 2006

Praise from industry experts for The Offshore Nation "The growing trend of globalization of services needs to be understood by everyone involved-businesses, customers, ...  More

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Invisible Touch : The Four Keys to Modern Marketing by Harry Beckwith

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  • ISBN-13: 9780446524179
  • Sales Rank: 500,973
  • Pub. Date: March 2000

The latest from Beckwith, a renowned marketing expert and bestselling author of Selling the Invisible , outlines the four keys to modern marketing.  More

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1001 Ways to Market Your Services : For People Who Hate to Sell by Richard C. Crandall

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  • ISBN-13: 9780809231584
  • Sales Rank: 667,048
  • Pub. Date: May 1998

"Crandall's book is sound and spectacular. Sound because his ideas are based on fundamental marketing principles. Spectacular because he has assembled in one book more helpful ...  More

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Agency Account Handling by Michael Sims

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  • ISBN-13: 9780470871591
  • Pub. Date: May 2004

Agency Account Handling strives to distinguish between good account handling and great account handling. This book will help you understand the wider picture of client ...  More

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Consumers & Services by Gabbott, Gillian Hogg

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  • ISBN-13: 9780471957973
  • Pub. Date: November 1999

Increasing attention has been paid in recent years to the marketing of services. This has been prompted by a recognition that services are an increasingly important sector of ...  More

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Essentials of Services Marketing by Hoffman, Douglas K. / Bateson, John E.G. Hoffman, Douglas K. / Bateson, John E.G.

Textbook Hardcover - Older Edition

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  • ISBN-13: 9780030288920
  • Pub. Date: June 2001

The primary objective of [this book] is to provide instructional materials that not only introduce the student to the field of services marketing but also acquaint the student ...  More

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Handbook of Services Marketing and Management by Dawn Iacobucci (Editor) , Dawn Icobucci

Textbook Paperback - New Edition

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  • ISBN-13: 9780761916123
  • Pub. Date: January 1999

The Handbook is organized in six major sections The service setting, demand management, service excellence and profitability, service recovery, service relationships, and ...  More

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