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Paperback - Third Edition, Revised and Updated for t
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From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change More
Hardcover
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A recent study showed that when doctors tell heart patients they will die if they don't change their habits, only one in seven will be able to follow through successfully. ... More
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Mike Abrashoff learned about leadership as captain of USS Benfold , a guided-missile destroyer that he and his crew transformed from a dysfunctional disgrace into the best ... More
Hardcover
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The Six Secrets of Change explores essential lessons for business and public sector leaders for surviving and thriving in todays complex environment. He draws on his ... More
Paperback
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This book identifies universal challenges that organizations ultimately find themselves confronting, including the challenge of "Fear and Anxiety"; the need to ... More
Compact Disc - Unabridged
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From the most trusted voice on transition, a revised edition of the classic practical guide to dealing with the human side of organizational change More
Hardcover
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Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts ... More
Paperback
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Change is happening all the time, both planned and unplanned. It's how people respond to change that determines their personal success and, ultimately, the success of their ... More
Textbook Hardcover - New Edition
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Twenty-four scholars from the U.S., Canada, and Europe contribute 13 chapters which advance the integration of social scientific knowledge about change and innovation within ... More
Hardcover
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In this frank memoir, Steve Miller, who has spent the majority of his career salvaging American companies on the verge of ruin, reveals a rarely seen side of American ... More
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