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Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service conversations employees have every day with ... More
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Tom Larkin and other members of the Black Country Memories Club have long been determined that the way of life, sacrifices, and hardships, and daily activities of days gone ... More
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This item will be available on December 31.
Textbook Paperback - New Edition
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When Common Sense was published in January 1776, it sold, by some estimates, a stunning 150,000 copies in the colonies. What exactly made this pamphlet so appealing? This is a ... More
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This outstanding volume in the Essentials in Ophthalmology series presents recent developments in the diagnosis and treatment of corneal disease. Its intention is not to ... More
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This item will be available on December 28.
The 8 recurring volumes of the "Essentials in Ophthalmology" series cover the most recent developments in one of eight subspecialties in Ophthalmology. With four volumes ... More
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"More than a dictionary of concepts in physical geography, this book includes a variety of analyses reaching back to origins of terms, making the work of interest to ... More
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Paperback - Illustrated Edition
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Paperback
Drawing upon the collection of the Old Sturbridge Village museum, this book examines the textures, colors, and designs of dozens of remarkable quilts and the New England women ... More
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