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"What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology - and information - intensive ... More
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Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communication systems, ... More
Hardcover
Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communication systems, ... More
Hardcover
"There is only one valid definition of business purpose: to create a satisfied customer," asserted Peter Drucker in 1954. Today, the advanced technologies of the information ... More
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