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This book is an eye-opener to the differences between how software gets built and how it gets sold.
— Michael Ernest, JavaRanch Sheriff
Big corporations...have the money and the brain cells, but despite this, still manage to shoot themselves in the feet every now and then.
— Valentin Crettaz, Val's Blog: Stuff for software engineers and Java addicts
The history of marketing and technology is riddled with cautionary stories that stick up like dung covered punji sticks. Read this, and avoid stepping on one.
— Jeff "Hemos" Bates, Director, OSDN Online & Executive Editor, Slashdot.org
Rick Chapman knows where the bodies are buriedwhen most people have forgotten there was even a murder. This history of tech marketing disasters is well-written, enjoyable, and gets its facts straight.
— Jonathan Angel, Senior Editor, West Coast, Adweek's Technology Marketing Magazine
Gives us an amusing (and sometimes embarrassing) array of anecdotes of how far we've come (and not come) in high technology...a fun read, with many invaluable lessons.
— Brenda Bennett South, Vice President, Weber Shandwick
An invaluable history lesson in how to avoid monumental marketing mistakes that are unfortunately common in the software industry. — Alyssa Dver, BusinessWeek Special Sections Contributor Having followed many of these companies and products over the years, I'd often wondered why such smart people made such weird choices. Rick Chapman has many of the answers. — James Fallows, former editor-in-chief, US News and World Report, and regular writer for The Atlantic In Search of Stupidity is National Lampoon meets Peter Drucker. It's a funny and well-written business book that takes a look at some of the most influential marketing and business philosophies of the last 20 years and, through the dark glass of hindsight, provides an educational and vastly entertaining examination of why they didn't work for many of the country's largest and best-known high-tech companies. Make no mistake: most of them did not work. Marketing wizard Richard Chapman takes readers on a hilarious ride in this book, which is richly illustrated with cartoons and reproductions of many of the actual campaigns used at the time. Filled with personal anecdotes spanning Chapman's remarkable career (he was present at many now-famous meetings and events), In Search of Stupidity is a no-holds-barred look at the best of the worst hopeless marketing ideas and business decisions in the last 20 years of the technology industry.
Slashdot.org Merrill R. (Rick) Chapman is the author of the first edition of this book. He has worked in the software industry since 1978 as a programmer, salesman, support representative, senior marketing manager, and consultant for many different companies, including WordStar (really MicroPro, but no one remembers the name of the company), Ashton-Tate, IBM, Inso, Novell, Bentley Systems, Berlitz, Hewlett-Packard, and Ziff-Davis. His first computer was a Trash One (you antiques out there know what that is), and he began his career writing software inventory management systems for beer and soda distributors in New York City. He is the author of The Product Marketing Handbook for Software, coauthor of the Software Industry and Information Association's US Software Channel Marketing and Distribution Guide, and periodically writes articles about software and high-tech marketing for a variety of publications.
An excellent source of information, analysis and good laughs. It's one of the few industry titles that will give you a large supply of stories to re-tell to other developers over a beer. Chapman's book is also an excellent case study collection of anti-management rules that one should avoid when running a high tech company.
Biography
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January 30, 2005: Chapman gives a witty and entertaining analysis of various marketing disasters in information technology since the 1980s. He offers cogent analysis of whoppers of mistakes. It was a pleasure to stroll back in time with him and recall such events as IBM's famous PC development. Where it licensed an operating system from then tiny Microsoft. Chapman states that the now common understanding of that event is wrong. Microsoft did not bamboozle IBM, who actually knew full well that Microsoft would in turn have to licence that operating system from someone else. Other vanished and once great companies grace the pages. Wang, DEC, Ashton-Tate. Closer to home, he also provides a piercing scrutiny of the dotcom craze. He explains why defunct 'visionaries' like Webvan, Kozmo and the entire Application System Providers had few viable prospects. One quibble I have is with his statement that some technologies did not spawn an investing and startup craze. He cites TV and computers, amongst others. But in the instance of computers, this is wrong. Consider the personal computer introduction of the late 70s. A multitude of hardware and software companies were spawned, and many went public, like Eagle Computer and Tandon. Though most ultimately fell by the wayside, especially after the high tech crash of 86. Remember that? While that period did not equal the dot com craze in terms of capital invested and burnt, it was comparable to earlier crazes.
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March 29, 2004: When I picked up this book, I expected it to have more depth of recent dot-com busts than about software companies that tanked years ago. It was entertaining in certain parts, but the focus of the book seems to be solving problems in hindsight. If you don?t have a time machine, you don?t have that benefit, and cannot expect anyone else to have it either.
It hammers the egos of many people who at the time were the heads of their organizations, laying the blame on the more prominent of these. Yet the style of the writing tends to promote the idea that the author was infallible; it seems at times that by his counting, if he had headed these organizations, he would be in the position that Bill Gates is in now.
The book is very good at recounting history of computer software companies, focusing mainly on those in which the author had direct relation with, either as an employee or as a programmer using their product. In this sense, the book is worthwhile. It seems more of a biography than a heartfelt analysis.