Note: Each
Chapter contains "Test Your Understanding" and " Group Project and Writing Activities."
1.Creativity and Originality Professional Profile: Philip D'Angelo, Graphics Designer Idea-Generation Strategies Web Activity: Career Exploration Readings: "The Power of Goal Setting," Bobbe Sommer "A Worn Path," Eudora Welty
2.Vivid Language Professional Profile: Buffie Buchanan, Registered Nurse Details Exact Adjectives Strong Verbs Figures of Speech Precise Word Choices Web Activity: Learning Styles Readings: "Time Flies!" Jerry White "How to Drive the Stakes Through the Hearts of Time Vampires," Dan S. Kennedy
3.Four Rules for Clear Sentences Professional Profile: Raul Romero, Construction Superintendent Rule 1: Use Strong Verbs Rule 2: Avoid Wordiness Rule 3: Vary Sentence Length Rule 4: Adhere to Rules for Grammar, Punctuation, and Spelling Web Activity: Professional Organizations Readings: "Talk the Talk," T.J. Saftner "What Ever Happened to Customer Service?" Ralph Kinney Bennett
4.Complete Paragraphs Professional Profile: Jamie Johnson, Substance Abuse Counselor Anticipating the Reader's Questions Layers of Development Web Activity: Lifelong Learning Readings: "Higher Calling," Osborne Robinson, Jr. "Winning for Zora," Collin Perry
5.Coherent Paragraphs Professional Profile: L. Lynn Smith, Interior Designer Methods of Development Choosing a Method of Development Transitions Web Activity: The Job Search Readings: From "Career Intelligence: The Twelve New Rules for Success," Barbara Moses "Interview Tips and Bloopers," Jean Ann Cantore
6.Cohesive Paragraphs ProfessionalProfile: Cindy Carswell, Certified Recreation Therapy Assistant Types of Noncohesive Paragraphs Writing Cohesive Paragraphs Web Activity: Online Writing Labs Readings: From "How Technology Will Change the Workplace," Samuel Greengard "Journey of an E-Mail," John Dyson
7.Organizing Logical Units Professional Profile: Phyllis Shuping, Buyer The Thesis Statement Discovering Categories for Ideas Using Organizational Markers Web Activity: Personality Quiz Readings: "Study Reveals Six Types of Workers," Cynthia G. Wagner "Tactics to Tame Tough People," Sandra Crowe
8.Interesting Openings Professional Profile: Mark Radaskiewicz, Engineering Maintenance Team Leader Purposes of the Opening Web Activity: Leadership Potential Readings: "What It Takes to Become a Successful Manager Today," William M. Pride, Robert J. Hughes, and Jack R. Kapoor "Finding Wisdom on Mount Potosi," Bruce Spotleson
9.Effective Closings Professional Profile: Russell Barnes, Division Commander Techniques for Concluding a Composition Web Activity: Online References Readings: "Using the Web to Advance Your Career," John J. Casson "Small Cubicle Is Closing in at the Office," Lenore Skenazy
10.Confidence and Assertiveness Professional Profile: Starla Hoke, Paralegal Communicating Confidently Web Activity: Grammar Readings: "Handle Stress Like an Expert," Megan Othersen Gorman "Don't Sweat the Small Stuff at Work," Richard Carlson
11.Sensitivity and Tact Professional Profile: John King, Systems Administrator Match Your Points to Your Reader Make Concessions Avoid Offending or Insulting Your Reader Web Activity: Resources for Business and Technical Writers Readings: "Personal Values and Ethical Choices," Barry L. Reece and Rhonda Brandt "Coping with a Crooked Boss," Anna Mulrine and Joannie M. Schrof
Appendixes A. Conducting Successful Interviews B. Preparing Effective Oral Presentations C. Eleven Serious Errors in English