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Microsoft Exchange 2000 Server Resource Kit by Microsoft Corporation, Corporation Microsoft, Microsoft Press (Manufactured by)
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(Paperback - Book with CD)
- Pub. Date: September 2000
- 900pp
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Product Details
- Pub. Date: September 2000
- Publisher: Microsoft Press
- Format: Paperback, 900pp
- Series: Resource Kit Series
- ISBN-13: 9780735610170
- ISBN: 0735610177
- Edition Description: Book with CD
Synopsis
With this Microsoft Resource Kit, IT professionals can deploy, manage, and optimize Microsoft's next-generation messaging and collaboration platform with expertise from those who know the technology best-the Microsoft Exchange 2000 product team. This powerhouse reference packs 900 pages of detailed technical drill-down covering Exchange 2000 Server architecture, deployment, installation, administration, backup and recovery, security, troubleshooting, performance optimization, and application development. The CD-ROM contains must-have software tools -- including service-monitoring ActiveX controls and browser-based utilities for managing personal address books and the Global Address List. This essential kit offers everything IT professionals need to maximize the productivity of their enterprise messaging systems, save time, and reduce support costs!
Key Benefits:
- Delivers in-depth product information and tools?direct from Microsoft
- Provides comprehensive reference on Exchange 2000 Server architecture, deployment, maintenance, troubleshooting, and optimization
- CD-ROM comes packed with indispensible system-management tools and utilities created by the Exchange 2000 development team
Booknews
This book/CD-ROM package contains two separate guides: the Enterprise Deployment Guide and the Resource Guide. The Enterprise Deployment Guide contains information for deploying Microsoft Exchange 2000 Server in various environments. It explains upgrading earlier versions of Exchange, migrating to Exchange from other messaging systems, creating intra-company and inter-company Exchange organizations, and integrating Exchange with the Active Directory service. The Resource Guide contains in-depth and advanced technical information about optimizing Exchange organization, backing up servers, preventing and recovering from disasters, and designing the Exchange architecture. The CD-ROM contains an online version of the book, plus tools, sample applications, and templates. Annotation c. Book News, Inc., Portland, OR (booknews.com)
More Reviews and RecommendationsBiography
Founded in 1975, Microsoft (Nasdaq 'MSFT') is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software -- any time, any place and on any device.
From Barnes & Noble
The Barnes & Noble Review
Microsoft Exchange 2000 Server Resource Kit is two books in one. There's a comprehensive "Enterprise Deployment Guide," authored by a series of leading Exchange consultants from inside and outside Microsoft, where you'll find coverage of upgrading Exchange, migrating from other messaging systems, and deploying Exchange in a wide range of business environments and applications. The second book, the "Resource Guide," delivers the in-depth, advanced technical information administrators need to manage, troubleshoot, and optimize Exchange once it's up and running.
The Enterprise Deployment Guide covers the entire process: building the project plan, identifying deployment strategies, testing, running a pilot rollout, prepping new and existing environments, rollout, and much more. Exchange 2000 relies heavily on Active Directory, and the book offers two detailed chapters on AD design, integration, and replication for Exchange. You'll find chapters on sizing, availability, message routing, up-front design to simplify backup/restore, and more. You'll find coverage of branch office and corporate backbone scenarios, ASP hosted services, high-security environments, and more.
The 300+ page Resource Guide presents key architectural information, a basic overview of Exchange 2000's support for web-based collaborative application development; practical day-to-day management techniques, solutions to a couple dozen of the most common problems Exchange administrators encounter, and a high-level chapter on using Exchange to support real-time collaboration (that's corporate instant messaging, chat, and videoconferencing).
The obligatory Tools CD-ROM rounds out the package, with goodies for modifying global address lists, building exchange topology diagrams, and more. If you're deploying or managing Exchange 2000, Microsoft Exchange 2000 Server Resource Kit will be as indispensable as you expect. (Bill Camarda)
Bill Camarda is a consultant and writer with nearly 20 years' experience in helping technology companies deploy and market advanced software, computing, and networking products and services. His 15 books include Special Edition Using Word 2000 and Upgrading & Fixing Networks For Dummies®, Second Edition.
From the Publisher
Deploy, manage, optimize, and troubleshoot Microsoft Exchange 2000 Server with the product expertise of those who know it best-the Exchange 2000 Server product team-plus the real-world deployment experience of Microsoft Consulting Services (MCS). This RESOURCE KIT provides everything you need to deploy, install, back up and restore, manage security for, troubleshoot, and optimize Exchange 2000 Server. It includes more than 1,000 pages of detailed technical information, plus timesaving utilities on CD-the ideal combination of content and tools for IT professionals who work with Microsoft Exchange 2000 Server.
Get up to speed with all the details you need to know about these topics:
- Project planning: Discover what's new in Exchange 2000 and build your deployment plan. Planning for Active Directory" directory services: Understand the Active Directory environment, namespace, integration, replication, and deployment strategies.
- Prototyping and preparing: Find out how to set up an Exchange 2000 test environment and pilot project, and prepare for a new deployment or an upgrade of an existing environment.
- Basic deployment: Learn about administration and maintenance, backup and restore, virus protection, server availability and sizing, message routing, backbone configuration and tuning, and connecting to other systems. Advanced deployment: Understand Chat and Instant Messaging services, replication and directory synchronization, corporate and branch office scenarios, hosted and security-sensitive environments, Microsoft Outlook' Web Access, and more.
- Security strategies: Learn how to integrate Microsoft Windows' 2000 and Exchange 2000 securityfeatures to protect your messaging system.
- Optimizing and maintaining: Find out how to tune and optimize Exchange and prevent disasters and system downtime by preparing and implementing backup strategies.
Booknews
This book/CD-ROM package contains two separate guides: the Enterprise Deployment Guide and the Resource Guide. The Enterprise Deployment Guide contains information for deploying Microsoft Exchange 2000 Server in various environments. It explains upgrading earlier versions of Exchange, migrating to Exchange from other messaging systems, creating intra-company and inter-company Exchange organizations, and integrating Exchange with the Active Directory service. The Resource Guide contains in-depth and advanced technical information about optimizing Exchange organization, backing up servers, preventing and recovering from disasters, and designing the Exchange architecture. The CD-ROM contains an online version of the book, plus tools, sample applications, and templates. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Product Details
- Pub. Date: September 2000
- Publisher: Microsoft Press
- Format: Paperback, 900pp
- Series: Resource Kit Series
- ISBN-13: 9780735610170
- ISBN: 0735610177
- Edition Description: Book with CD
Table of Contents
Index
A
access control
DACLs (discretionary access control lists) 829
how access control works 836-838
model 838
public folders 293-294
security descriptors 836
ACEs (access control entries) 86, 837-838
ACLs (access control lists) 86, 259-260
Active Directory
access to data 893-894
Active Directory Connector See ADC
Active Directory Service Interface See ADSI
auditing objects 839
backbone scenarios 496
backup prerequisites 769
backups, performing 770
bulk changes 895
Certificate Services 842
Cleanup Wizard 154-155
client access 124-127
coexistence See coexistence
compared to Exchange 5.5 Directory Service 111
compared to Security Accounts Manager (SAM) 829
configuration partitions 897
connection agreements 130-134
connectivity 407-409
DACLs (discretionary access control lists) 829
data partitions 895-897
Delegation of Control Wizard 285
dependencies 706
deployment environment 47-49
deployment tips 148
detecting changes 704
directory partitions 110
disaster recovery 793
distribution groups 101, 229, 293, 831-833
domain controllers See domain controllers
Domain Name System See DNS
DomainPrep See DomainPrep
domains See domains
ForestPrep See ForestPrep
forests See forests
GAL (global address list) 120
global catalog servers See global catalog servers
groups 100-107, 831-836
groups vs. distribution lists 120
initial replication 703
Instant Messaging 934-935
logical components 96
logical structure 71, 91
LSA (Local Security Authority) 830-831
management agent for Metadirectory Services 457
message categorizer 387
migration scenarios 154-157
Migration Tool 155-157
multi-master replication 110
namespaces See namespaces
naming contexts 96-98
object class mappings 704-705
object definitions 407-408
objects that replicate 705
optimizing 871-872
organizational units See organizational units
Outlook 2000 access to data 893
Outlook 98 and Outlook 97 access to data 894
overview 63-64, 109
partial replicas 110
partitions for hosting other companies 507-508
permissions 469
physical structure 91
POP3 user mailboxes 713
populating user accounts 153-157
preparing for mixed mode 142-144
public folders 398-399, 681, 922
recipient policies 408
Recipient Update Service 123, 409
replicas 110
replication 110-111
requirements 248-251
schema See schema, Active Directory
security groups 101, 229, 293, 831-833
server directory access 894
services, list of 120
specifying servers 384-385
storing data 895-898
trees See trees
troubleshooting 953-954
trust relationships See trust relationships
Users and Computers 294-295, 953
what's new 4-5, 702
Active Directory Cleanup Wizard 154-155
Active Directory Connector See ADC
Active Directory Delegation of Control Wizard 285
Active Directory Migration Tool 155-157
Active Directory Service Interface See ADSI
Active Directory Users and Computers
moving mailboxes 294-295
troubleshooting 953
Active Server Pages (ASP)
overview 732
sample 732-733
what's new 16
active/active clustering 12, 679, 764-766
ActiveX Data Objects See ADO
ADC (Active Directory Connector)
accounts preparation 141
Active Directory Cleanup Wizard 154-155
Active Directory Migration Tool 155-157
architecture 702-703
backbone scenarios 496-498
configuration connection agreements 133
connection agreement credentials 864
connection agreement operations 134-135
consolidation of mailboxes 129
contingency plans 142
deployment environment 49
deployment tips 148
enhanced 128
event IDs 146-147
features 127
in-place domain upgrades 154
installation locations 138
installation permissions 863
installation requirements 145
inter-organization synchronization 452-453
large company deployment 435
logged events 146
migrating accounts to Windows 2000 154-157
mixed mode administration 298
mixed mode connectivity 425
monitoring 146-147
moving custom recipients to Active Directory 257
multiple instances 138
object matching 135-137
overview 127
permissions 863-864
preparing for deployment 140-144, 152-153
questions before deployment 139-140
reasons to install 130
replicating distribution lists to groups 106
replicating files from Exchange 5.5 703-705
replication overview 137
server preparation 141
service account permissions 863
sIDHistory attribute 156-157
synchronizing Active Directory with Exchange 5.5 451
testing migration paths 191
troubleshooting 954-955
user connection agreements 131-132
versions of 128, 453
viewing connection agreements 130
Windows 2000 128
additional resources See Web sites
address books
compared to address list views 258
default views 400
deployment environment 51
offline 255
searches 119
views in earlier versions 121
address lists
compared to address books views 258
compatibility with earlier versions 122, 401
default 122
default address book views 400
global See GAL (global address list)
offline 123
overview 121, 400
Recipient Update Service 401
testing 188
addresses
deployment environment 230
Lotus Notes 228
resolving IP 911-912
types of 230
user 934
administration
Active Directory Delegation of Control Wizard 285
ADC (Active Directory Connector) 298
administrative groups 297
administrative models See administrative models
administrative tools 284-285
delegation of server 5
distribution groups 293
Event Viewer 303-304
Exchange Administration Delegation Wizard 286, 292
Exchange Monitoring and Status Tool 300-302
group responsibilities 288
hosting other companies 516-517
levels 858-859
mail-enabled groups vs. distribution lists 293
Message Tracking Center 302
mixed mode 297
monitoring performance 299-304
moving Exchange 5.5 servers 298-299
moving mailboxes 294-297
optimizing 898-899
organizational units 282-283
overview 281
Performance Logs and Alerts 303
permissions 286
public folders 261, 293-294, 298
Queue Viewer 302
reactive vs. proactive tools 300
recipient management 282
recipient policies 287
roles 858
security groups 293
server management features 290-292
server management overview 287
server responsibilities 287-288
System Monitor 303
user 5
what's new 5-6, 281
Windows 2000 tools 302-304
administrative groups
branch office deployment 464
centralized administrative model 472
compared to sites 375
distributed administrative model 474
example of 464-465
mixed administrative model 477
mixed mode 291
naming conventions 226
server management 290
testing 189
what's new 6
administrative models
branch office centralized model 469-473
branch office distributed model 473-475
branch office mixed model 475-477
branch office security 468
branch office, list of 467
branch office, planning for 467-469
centralized administration 283
centralized management 289
delegated administration 284
distributed management 289
messaging group administration of attributes 284
mixed mode 290
recipient management overview 283
types of server models 288
what's new 3-9
administrative requirements 42
ADO (ActiveX Data Objects)
accessing objects through ADSI 718-719
navigating through Web Storage System 714
object collection 715-716
querying Web Storage System 716-717
what's new 16
when to use 726
ADSI (Active Directory Service Interface)
accessing ADO objects 718-719
changing items 721
creating temporary objects 721
directory structure 720
enumerating objects in containers 722
error messages 723
object instance and schema definitions 721
object properties 721
overview 719-720
retrieving information 721-723
schema scripts 882-883
SQL object definitions 721
advanced queuing engine 387, 491, 669
affinity, public folder
administration 294
client connection method 682
connectors 59-60
deployment environment 231-232
tuning 399
upgrading 262
alerts, virus 332
algorithms
encryption 853
link state See link state algorithms
anonymous access 568
antivirus solutions
See also virus protection
adding scanning to monitoring services 332
checklists 329
connector servers 367
performance counters for scanning 331
testing 329-331
vendors 329-332
API components
ADO 714-719
ADSI 719-723
CDO 723-726
list of 709, 714
MAPI 727
OLE DB 727
overview 714
Application Deployment Wizard 757
application development
event support 738-749
overview 707
tools 756-757
Web-based collaboration applications 731-737
Web-based collaboration overview 708-730
workflow components 750-756
arbitration 169-170
architecture
ADC (Active Directory Connector) 702-703
back-end See back-end architecture
connector 363
deployment environment 49-55, 210
Exchange Server 5.5 700-701
ExIPC 661-664
front-end See front-end architecture
high availability 333-334
hosting 505-506
IFS (Installable File System) 677-679
IIS process 661
IMAP4 672-673
Lotus Notes and Exchange coexistence 236-238
message flow 683
message routing 683-684
message transport 684
Metadirectory Services 456-457
mixed mode 700
namespaces 66
NNTP 673-674
Outlook Web Access 557-558, 693
overview 659
POP3 672-673
previous versions of Exchange 700
public folders 679
review 49-55
scalable and resilient 347
servers 333-334, 347, 659-660
SMTP 665
Web Storage System 661, 674
WebDAV 698-699
what's new 700-701
archiving backups 801
ASP (Active Server Pages)
overview 732
sample 732-733
what's new 16
assessing project risks 20-22
asymmetric cipher 852
attachments with viruses 330
auditing 493-495, 838-839
authentication
Basic 568
delegation of 840-841
dual 569
Integrated Windows 568
Kerberos 839-841
Outlook Web Access 567-569
pass-through 569
shortcut trust relationships 96
availability, server
architecture 333-334, 347
creating processes 348
implementing 339-347
overview 333
pilot programs 196
requirements 334-338
summary 349
B
backbone configurations
address lists 400-401
diagrams 53
directory access 384-387
overview 383
public folders 396-399
routing and transport 387-396
scenarios See backbone scenarios
virus protection 323-324
backbone scenarios
Active Directory 496
ADC (Active Directory Connector) 496-498
advanced queuing engine 491
advanced SMTP command verbs 488-489
auditing your system 493-495
Chat Service 492
chunking 488-489
connectors to other mail systems 503
Data Conferencing Provider 492-493
directory synchronization 494
directory synchronization between forests 499
directory topology 496-499
Financial Bank, Inc. overview 487-488
global catalog servers 498-499
Instant Messaging 492
Internet mail architecture 494-495
link state algorithms 491, 501
message categorizer 491
message routing 490-491, 494, 503
messaging coexistence 503
messaging topology 500-503
name resolution 499
overview 487
pipelining 489
public folders 490
routing groups 500-503
storage in native Internet format 489
summary 504
Web Storage System 489-490
back-end architecture
centralized administrative model 470-471
configuring Outlook Web Access servers 565
implementing availability technologies 345-347
mixed administrative model 475-476
Outlook Web Access dual authentication 569
Outlook Web Access firewalls 12, 563
Outlook Web Access overview 562, 565, 697-698
Outlook Web Access pass-through authentication 569
scaling servers 886
backup and restore
backup categories 770-772
backup compared to Exchange 5.5 307
backup prerequisites 766-770
backup process 772-777
backup to disk 309-310
backup types 314-315
best practices 800-802
branch office servers 311-312
centralized servers 315-317
data center installations 315-317
database consistency 784-791
database technology 760-766
databases vs. storage groups 306-307
deployment environment 230
design issues 309-311
design scenarios 311-317
disaster recovery 791-800
disaster recovery prerequisites 779-780
Exchange 5.5 vs. Exchange 2000 305-309
failover 761
large departmental servers 312-315
overview 759
parallel operations 308
recommendations 309
restore categories 781-783
restore compared to Exchange 5.5 307-308
restore constraints 783-784
restore described 777-778
server design overview 305
server recovery 309
small organization servers 311-312
testing 187
throughput 310-311
troubleshooting 970-971
bandwidth
See also traffic analysis
low-bandwidth environments 395-396, 447
network bandwidth for mailboxes 295
Basic authentication 568
best practices
backup and restore 800-802
connectivity 403-407
full-text indexing 890-892
block cipher 853
boot sector viruses 322
bottlenecks, monitoring 823-825
branch office deployment
administrative groups 464
administrative model security 468
administrative models, list of 467
backup and restore 311-312
centralized administrative model 469-473
client comparisons 484-486
client considerations 478
distributed administrative model 473-475
functionality requirements 479
global catalog server placements 477-478
IMAP4 481-482
Instant Messaging 447
mixed administrative model 475-477
mobile vs. offline requirements 479-486
objectives 479
Outlook 2000 479-481
Outlook Web Access 483
overview 463
planning for administrative models 467-469
POP3 481-482
replication 463
routing groups 464-467
Terminal Services 484-486
Windows 2000 dependencies 463-467
bridgehead servers
deployment environment 52-53
link state propagation 915
multiple 911
recovering connections 915
resolving IP addresses 911-912
routing groups 466
security 911
SMTP connector 912
building project plans
deploying phase 34-35
developing phase 32-34
envisioning phase 22-27
overview 19
phased approach 20-22
planning phase 27-31
summary 35
business requirements 41-43
C
CA (certification authority) 524-525
cache
directory 386
disk controller cache settings 359-360, 367
DSAccess (Directory Service Access) 900-903
Instant Messaging 932
parameters 386-387
shared 384
Time to Live setting (CacheTTL) 901
calendaring 416, 615-618
canonical order 838
cc:Mail See Lotus cc:Mail
CD, Resource Kit companion ix
CDO (Collaboration Data Objects)
ADO integration 724
collaboration-specific data 724
contact information 725
IDataSource interface 724
object and programming models 724
overview 723
scheduling 725-726
sending mail 726
what's new 14-15
when to use 726
workflow event sinks 751-752
Workflow Objects 15
centralized administration model 283
centralized branch office administrative model 469-473
centralized management model 289
certificate revocation list (CRL)
high and very high trust levels 545
publishing to a trusted third-party 554-556
Certificate Services
Key Management Service 853-854
security 842
certificate trust list (CTL) 554
certificates
commercial vs. self-hosted root CA 534
enrollments 524, 527-530, 547-548
overview 523-525
renewals 530
revocations 525, 531-532
certification authority (CA) 524-525
chat servers
capacity 355
configurations 944
described 352
disk configurations 369
locations 434-436
memory 372
Chat Service
backbone scenarios 492
client connections 945
deploying 432-433
firewalls 436
network address translations 436
overview 431-432, 944
recommendations 437
scalability 434, 945
security 436
server configurations 944
server locations 434-436
TCP ports 436
upgrading 275
what's new 12
Chatmig.exe 275
checkpoint files 763
checksum 764
chunking 488-489, 671-672
ciphers 852-853
circular logging 262, 763
Cleanup Wizard 154-155
clients
Active Directory 124-127
branch office deployment 478
deployment environment 233-234
directory access 4
mail access at branch offices 468
network traffic See traffic analysis
Outlook Web Access 561-562
server access 58
server communication security 865-866
software test plans 183-185
support 11
troubleshooting public folders 959
upgrading 276-277
clustering
active/active 12, 679, 764-766
cluster server node backups 772
component support 765-766
database technology 764-766
deployment environment 56
failover 765
high availability for servers 344-345
recovering cluster servers 797-800
recovering lost cluster quorums 799-800
what's new 701
coexistence
See also Exchange 5.5
Active Directory Connector See ADC
administrative groups 291
administrative tools 899
architecture for Exchange Server 5.5 700-701
architecture for Lotus Notes and Exchange 236-238
architecture for mixed mode 700
connection agreements See connection agreements
Lotus Notes and Exchange overview 234-235
mailbox upgrades 163-164
matching objects 135-137
messaging in backbone scenarios 503
migration process for Lotus Notes and Exchange 240
routing groups 291
services for Lotus Notes and Exchange 235
topology for Lotus Notes and Exchange 237
collaboration applications See Web-based collaboration
Collaboration Data Objects See CDO
commercial vs. self-hosted root CA 534
company structure 40-41
Conference Management Service 13
Conferencing Server
Data Conferencing Provider 945
overview 945
what's new 13-14
configuration connection agreements 133
configuration data for backups 770
configuration naming contexts 97
configurations
backbone See backbone configurations
Chat Service servers 944
DSAccess (Directory Service Access) 903-904
Lotus cc:Mail 420-422
Lotus Notes 411-414
Microsoft Mail 416-417
Novell GroupWise 423-424
configuring
administrator computers 899
back-end servers 565
diagnostic logging 146
DNS (Domain Name System) 936-938
front-end servers 565-567
Instant Messaging 934-935
Instant Messaging server components 938-939
Outlook Web Access servers 565-567
public folders 398
unified namespaces 82-83
connecting to public folders 681-683
connection agreements
configuration 133
creating initial 134
operations 134-135
overview 130
types of 130-131
user 131-132
connectivity
See also connectors
Active Directory 407-409
best practices 403-407
connecting Lotus Notes and Exchange 405
Internet 213-214, 219
Metadirectory Services 427
mixed mode 424-425
overview 403
planning 403-407
PROFS 426-427
retail stores 213-214
SNADS 426-427
troubleshooting 960-968
what's new 9
connector servers
antivirus solutions 367
capacity 354-355
deployment environment 53, 224
described 352
disk configurations 362-367
disk controller cache settings 367
location 366-367
memory 370
network configurations 372
RAID 367
specifications 224
connectors
See also connectivity
architecture 363
Exchange 2000 375
Exchange 2000 vs. Exchange 5.5 388-389
list of 362, 409
migrating 425
other e-mail systems 9, 503
performance 395
permissions 864
public folder affinity 60
routing groups 906
types 388-389
upgrading 265-275
contacts vs. custom recipients 257
conventions, document x
copy backups 771
corporate backbones See backbone configurations; backbone scenarios
costs
additional domains 73-74
budgeting for test labs 178
downtime 335-336
link state tables 913
multiple routing groups 907, 917-918
pilot programs 195
public folders 682
test lab hardware 179
virus protection 319
counters
data-link layer 818
full-text indexing 892
logical hard disk 814
monitoring large numbers 811
network layer 818
physical hard disk 814
presentation/program layer 819
recommended thresholds 823
transport layer 818-819
virus scanning 331
creating availability processes 348
CRL (certificate revocation list)
high and very high trust levels 545
publishing to a trusted third-party 554-556
CryptoAPI 526
cryptographic service providers 526
CTL (certificate trust list) 554
custom recipients vs. contacts 257
D
DACLs (discretionary access control lists) 829
daily backups 767
data
configuration 770
dynamic 768
restoring data to non-production servers 784
static 767
types of data to back up 767
verifying backups 801
Data Conferencing Provider
backbone scenarios 492-493
Conferencing Server 945
deployment environment 220-221
Internet connectivity 220
number of servers 221
security 220
server locations 220
what's new 13
Windows 2000 Server dependencies 945
data conferencing servers
capacity 355
deployment environment 225
described 352
disk configurations 368
locations 220
memory 371
number of 221
specifications 225
data storage
multiple databases 340-341, 675-676
what's new 10-11
database technology
checkpoint files 763
checksum 764
circular logging 763
database files 761-762
database GUID 762
Extensible Storage Engine (ESE) 760
failover 761
individual database backups 764
log file signatures 763
mailbox GUID 762
message hash 764
multiple storage groups 761
overview 760
server clusters 764-766
transaction log files 762
databases
basic schema 789
checking integrity 788
compared to storage groups 306-307
consistency 784-791
defragmenting 785-786
multiple See multiple databases
recovering in Web Storage System 795
reference 790
repairing 788
restoring Key Management Service 797
restoring single 783
restoring SRS 796
sizing for global catalog servers 112-115
soft recovery 786, 789
transaction log files 786
upgrade benefits vs. risks 163
data-link layer in Network Monitor 818
decryption See encryption
default address lists 122
defragmenting databases 785-786
delegated administration model 284
delegation of authentication 840-841
Delegation of Control Wizard 285
deploying
branch offices See branch office deployment
Chat Service 432-433
deploying phase described 20
forests 89
Instant Messaging 438-441
projects 34-35
deployment environment
See also deployment strategies
Active Directory 47-49
administration 230
architectural review 49-55, 210
architecture for Lotus Notes and Exchange 236-238
assessment phases 202
backup and restore 230
branch office See branch office deployment
business requirements 41-43
client access 233-234
company structure 40-41
connector servers 224
Data Conferencing Provider 220-221
data conferencing servers 225
design goals 203
design goals for clients 233
design plans 205-207
design summary 242-243
DNS (Domain Name System) 46
domain controllers 209
domain design 208-209
end-user input 209
forest design 208
front-end servers 213-214, 224-225
gap analysis 203-205
global catalog considerations 208-209
global catalog placement 214
IMAP4 234
Internet connectivity 213-214, 219
LAN 45
LitWare example overview 201
Lotus Notes and Exchange migration overview 234-235
mailbox servers 221-223
message routing 214-218
migrating Lotus Notes to Exchange 239-240
multiple forests 171-174
naming conventions 209, 225-230
NetMeeting 234
network infrastructure 43
organizational forms 61
Outlook 2000 234
Outlook Web Access 234
overview 39
physical networks 207-208
POP3 234
preparing the environment 207-209
public folder servers 223
public folders 59-61, 231-233
real-time collaboration services 219-221
required functionality 202-203
retail store connectivity 213-214
server configurations 55-58
server locations 210-212
server roles 221-225
services for Lotus Notes and Exchange 235
summary 62
training administrators and users 241
WAN 44
Windows NT 4.0 vs. Windows 2000 46-47
deployment planning templates 22
deployment scenarios
choosing strategies 171
Instant Messaging 940-944
inter-company e-mail security 550-552
inter-company e-mail security with trusted third party 552-556
intra-company e-mail security 546-550
message routing 214-218
multiple organizations 174
routing groups 501-502, 909-910
separate forest 172-174
separate organizations in forest 171-172
server locations 210-212
deployment strategies
See also deployment environment
ADC preparations 140-144
ADC questions 139-140
ADC tips 148
existing organization 150-151
multiple organizations 174
new organization 150
Outlook Web Access 562-564
overview 149
populating user accounts in Active Directory 153-157
preparing to deploy 151-153
roadmap 149-151
scenarios See deployment scenarios
separate forest 172-174
separate organizations in forest 171-172
upgrading mailboxes 161-171
upgrading Windows NT servers 157-161
design considerations
backup and restore overview 305
backup and restore throughput 310-311
backup to disk 309-310
deployment environment 50
routing groups 908
server upgrades 159
sites 51
validating in project planning 32
what's new 5
design scenarios, backup and restore
branch office servers 311-312
centralized servers 315-317
data center installations 315-317
large departmental servers 312-315
small organization servers 311-312
design scenarios, S/MIME
inter-company 537-540
inter-company with trusted third party 541-545
intra-company 532-536
list of 532
desktop virus protection 324
developing phase
building systems 33
described 20
pre-pilot tests 33
project overview 32
user pilot tests 33-34
validating designs 32
diagnostic logging 146, 806-808
dial-up access 251
differential backups 771
Digital Dashboard 233
digital signatures 523
directories
appearance 5
SMTP 666-667
topology for backbone scenarios 496-499
directory cache 386
Directory Service Access See DSAccess
directory synchronization
backbone scenarios 494, 499
Exchange 2000 inter-organization solutions 453-454
Exchange 5.5 inter-organization solutions 450-453
inter-organization overview 449
inter-organization replication vs. synchronization 450
Lotus cc:Mail 418-419
Lotus Notes 410-411
Microsoft Mail 414-416
Novell GroupWise 422
PROFS 427
SNADS 427
disaster recovery
Active Directory 793
cluster servers 797-800
Key Management Service 796-797
lost cluster quorums 799-800
member servers 793-797
overview 791-792
performance factors 780
planning 54-55
prerequisites 779-780
requirements 792
server recovery 309
Site Replication Service (SRS) 795-796
discretionary access control lists (DACLs) 829
disk configurations
chat servers 369
connector servers 362-367
data conferencing servers 368
front-end servers 367
Instant Messaging servers 368-369
mailbox servers 357-362
overview 356-357
public folder servers 357-362
video conferencing servers 368
distributed branch office administrative model 473-475
distributed management model 289
distributed services 339
distribution groups
advantages 101
described 229
expansion 388
scope 832-833
distribution lists
compared to groups 120
compared to mail-enabled groups 5, 293
migrating to Active Directory 257
testing 190
upgrading 170-171, 260
DNS (Domain Name System)
See also namespaces
advantages of DNS service 76-77
configuring 936-938
configuring unified namespaces 82-83
deployment environment 46
dynamic updates 77
namespace overview 70
naming recommendations 79-82
non-Windows DNS service 77-78
placing DNS servers 78
planning namespaces 65-66
record example 83
resource records 70
security 77, 868-869
service for clients 76
service requirements 251
SRV records 445, 937-938
unified namespaces 892, 936-937
user principal names 83-84
zones 71
documentation
conventions x
Enterprise Deployment Guide described vii-viii
Enterprise Deployment Guide vs. Resource Guide vii
Resource Guide described viii-ix
Resource Kit companion CD ix
support policy ix
domain controllers
deployment considerations 209
domain naming master 879
global catalogs 878-879
infrastructure master 880
namespaces 66-68
number of 67-68
operations master 879
optimizing 877-880
PDC emulator 880
placement 396
relative identifier master 879
roles, list of 877
schema master 879
servers during upgrades 159-160
domain local groups 101-102, 833
Domain Name System See DNS
domain naming contexts 96
DomainPrep
preparing for mixed mode 142-144
requirements 250-251
security 859-862
domains
Active Directory design impact 75-76
administrative partitioning 874
changing after deployment 75
costs for additional 73-74
design 72-76, 208-209
first in forest
;67
forest root 74-75
logon names 82
mixed vs. native mode 68
namespaces 66
naming recommendations 79-82
number of 72-74, 139, 874
optimizing 873-875
partitions 896
physical partitioning 875
single tree with four domains 69
structure 46-47
trees See trees
upgrading 139, 158-159
downtime
causes of 338
costs 335-336
DSAccess (Directory Service Access)
API overview 384
cache 900-903
configuration 903-904
directory cache 386
settings 386-387, 900
specifying Active Directory servers 384-385
DSProxy Service
client access to Active Directory 634-635
Outlook 2000 635-636
Outlook 98 124-125, 635-636
specifying global catalog servers 634-635
traffic and load generated 637
dual authentication 569
dual-homed system 868
dual-key vs. single-key pairs 529-530
dynamic data 768
Dynamic RAS Connector 270
E
edb files 761
EFS (Encrypting File System) 842-843
e-mail
connectivity See connectivity
inter-company security deployment scenarios 550-552
intra-company security deployment scenarios 546-550
security 521-523
test plans 183
Encrypting File System (EFS) 842-843
encryption
algorithms 853
inbound 865-866
Key Management Service 851-852
message body 521-522
RPCs (remote procedure calls) 866
enhancements See what's new
enrollments, certificate 524, 527-530, 547-548
enterprise administrators 858-859
Enterprise Deployment Guide vii-viii
entry points for viruses 320-321
environments
branch office See branch office deployment
deployment See deployment environment
hosted service See hosting other companies
low-bandwidth 395-396, 447
pilot See pilot programs
security See security
testing See testing
envisioning phase
building project teams 23-24
conceptual designs 27
described 20
high-level requirements 25
overview 22
project assumptions 26
project scope 26
project structures 25
project visions 25
error messages
-1216 970-971
0xC103798A 949
0xEFAD2521 956
0xfffffb40 970-971
454 Client must be authenticated 968
ADSI 723
Conference Not Found 965
Deleted Server 966
Event ID 1018, 1019, and 1022 970
Exchange 5.5 to Exchange 2000 Mailbox Move Failed 958-959
Idispatch not found 949-950
Setup failed while configuring registry entries 949
Setup was unable to bind to the Exchange Server 948-949
System cannot find the path specified 957
System error 2 has occurred 955-956
The Directory Service is busy 949
The following recipient could not be reached 967
The store could not be mounted 957-958
ESE (Extensible Storage Engine)
database consistency 784
defragmenting databases 785-786
structure 760
ESEUTIL 787-789
event logs 265
event scripts 276
Event Sink Template Wizard for Visual Basic 757
Event Viewer 303-304, 809-810
events
backup 801
NNTP inbound and outbound events 734-735
sinks 738
SMTP inbound and outbound events 734-735
SMTP transport 745-749
transport 15
types of 738
Web Storage System 15, 738-744
examples, risk assessment 21-22
Exchange 2000 Conferencing Server See Conferencing Server
Exchange 5.5
See also coexistence
administration in mixed mode 297-299
administrative groups 291
administrative tools 899
architecture 700-701
backup and restore 305-309
compared to Exchange 2000 attributes 266-269
compared to Exchange 2000
components 255-257
compared to Exchange 2000 design 50
compared to Exchange 2000 Internet Mail Connector 271-275
compared to Exchange 2000 objects 282
compared to Exchange 2000 public
folders 293-294
compared to Exchange 2000 Site Connector 270
compared to Windows 2000 sites 90
components integrated into Windows 2000 57
connection agreements See connection agreements
container structures 140
custom attribute names 258
dependencies for upgrading 251-252
directory preparation 140-141
Directory Service vs. Active Directory 111
distribution lists vs. groups 120
GWART vs. link state routing 377-378
hidden objects 258
Instant Messaging deployment 440-441
Internet Mail Service vs. SMTP connector 376
inter-organization solutions 450-453
message routing basics 373-374
mixed mode message routing 379-380
moving servers 298-299
Outlook Web Access 558
recipient containers vs. organizational units 257, 285, 290
replicating files to Exchange 2000 703-705
services that cannot be upgraded 171
Site Connector vs. Routing Group connector 375
troubleshooting when upgrading 950-951
upgrading See upgrading
virus scanning support in SP3 325-327
Exchange Administration Delegation Wizard
assigning roles 292, 858
granting rights to manage servers 286
Exchange Client
MAPI directory service requests 126
Outlook 98 and Outlook 97 636
Exchange Connector for Novell GroupWise See Novell GroupWise
Exchange Installable File System (ExIFS) See IFS
Exchange Instant Messaging Service See Instant Messaging
Exchange Interprocess Communication Layer (ExIPC) 661-664
Exchange Key Management Service See Key Management Service
Exchange Lotus cc:Mail See Lotus cc:Mail
Exchange Lotus Notes See Lotus Notes
Exchange Microsoft Mail See Microsoft Mail
Exchange Monitoring and Status Tool 300-302
Exchange MTA (message transfer agent) See MTA
Exchange PROFS See PROFS
Exchange Resource Kit companion CD ix
Exchange SNADS See SNADS
ExIFS (Exchange Installable File System) See IFS
ExIPC (Exchange Interprocess Communication Layer) 661-664
Extensible Markup Language (XML) 14, 560, 728
Extensible Storage Engine (ESE)
database consistency 784
defragmenting databases 785-786
structure 760
external connectivity See connectivity
F
failover 761, 765
fault tolerance
Outlook Web Access 564
verifying backups 801
file header output 787
file semantics 735
file viruses 322
files
See also specific files
chat migration 275
checkpoint 763
component storage locations 684-685
database 761-762
log 763
storage group 761, 765
transaction log 762, 786, 788
troubleshooting last access times 957
filtering, TCP/IP 846-847
Financial Bank, Inc. 487-488
firewalls
Chat Service 436
implementing 973-975
Instant Messaging 448, 928-930, 939
Outlook Web Access 12, 563
ports and protocols 973-975
virus protection 867-868
ForestPrep
preparing for deployment 152
preparing for mixed mode 142-143
requirements 249-250
security 859-861
forests
centrally managed 458-459
connecting to 158-159
creating domain hierarchies 79-81
deploying 89
design 208
directory replication 551-552
directory synchronization in backbone scenarios 499
first domains 67
implementing Exchange 2000 89
inter-forest scenarios 458-461
limitations 873
migrating servers 160-161
multiple trees 70
multiple-forest environments 88-89, 872
number of 47, 88
number of domains 72-74
optimizing 872-873
overview 88
peer 459-461
preparing for deployment 152-153
root domains 74-75
separate 172-174
separate organizations 171-172
single-forest environments 88, 872
synchronizing data 90
formats
HTML 728
list of 709, 727
MIME 728
overview 727
XML 728
FQDN (fully qualified domain name) 938
front-end architecture
centralized administrative model 470-471
configuring Outlook Web Access servers 565-567
connecting over the Internet 213-214
implementing availability technologies 345-347
mixed administrative model 475-476
Outlook Web Access dual authentication 569
Outlook Web Access firewalls 12, 563
Outlook Web Access overview 562, 565, 697-698
Outlook Web Access pass-through authentication 569
scaling servers 886
server deployment environment 224-225
server disk configurations 367
server memory 371
server specifications 224
servers described 352
FrontPage 2000 17
full backups 771
full-text indexing
best practices 890-892
optimizing 887-892
public folders 61
testing 188
what's new 11
fully qualified domain name (FQDN) 938
functional specifications 29
G
GAL (global address list)
hosting other companies 513
optimizing 897
Outlook 2000 vs. Exchange 2000 99-100
overview 120
gap analysis 203-205
Gateway Address Resolution Table (GWART) 377, 393
global address list See GAL
global catalog servers
accessing information 99
attributes before and after Exchange 2000 installation 117-118
attributes for replication 897-898
backbone scenarios 498-499
database sizing 112-114
deployment environment 48-49, 208-209
domain controllers 878-879
DSProxy Service 634-635
naming contexts 98
number required 112-115
object sizes 112-114
overview 98, 111-112, 408
placement 98, 114-115, 214, 396
placement in branch offices 477-478
replication 5
selectable field replication 115-116
selecting attributes to replicate 117
server sizing 114
global groups 101-102, 834
globally unique identifier (GUID) 762
Group Policy
moving mailboxes 296-297
organizational units 87
groups
Active Directory 100-107, 831-836
administrative 6
compared to distribution lists 120
creating 106
distribution 101, 229, 293, 831-833
domain local 101-102, 833
global 101-102, 834
implementation strategy 835-836
mail-enabled naming conventions 228-229
mail-enabled vs. distribution lists 5, 293
mail-enabling 103
routing See routing groups
scenarios 106-107
scope 101-103, 832-833
security 101, 229, 260, 293, 831-833
selecting which type to use 104-106
storage See storage groups
types of 100
universal 101-103, 834
GUID (globally unique identifier) 762
GWART (Gateway Address Resolution Table) 377, 393
H
hardware
deployment environment 55-56
mailbox 295
Microsoft Hardware Compatibility List 247
requirements 247
server 339
test lab 179
hash functions 764, 852
heaps 662
horizontal vs. vertical scalability 351
hosting other companies
Active Directory partitions 507-508
administration 516-517
architecture 505-506
configuration checklist 516-517
customer division overview 506-507
database recovery times for sample service 511
default public folders 515
desktop services 516
GAL (global address list) 513
mailbox storage 509-510
naming conventions 511-513
Outlook 2000 vs. Outlook Web Access 514-515
overview 505
partitioning data 507-508
public folders 513-516
services based on partitioning 509
services offered 506
services, examples of 510-511
shared services 515
summary 517
target company size 509
user alias and logon name examples 512
hot fixes 760, 767
HTML (Hypertext Markup Language) 728
HTTP (Hypertext Transfer Protocol) 709, 968
Httpmon.exe 564, 571
Hypertext Markup Language (HTML) 728
Hypertext Transfer Protocol (HTTP) 709, 968
I
Ics.dat 963
IDataSource interface 724
IFS (Installable File System)
accessing data 677-678
active/active clustering 679
architecture 677-679
inbound and outbound process 679
MBX folder 678
public folders hierarchy 678
space allocation 679
troubleshooting 955-956
IIS (Internet Information Services)
backup prerequisites 769
client protocol support 557
Instant Messaging See Instant Messaging
overview 731-732
process 661
protocol locations 709
Web Storage System integration 729-730
what's new 16
IMAP4 (Internet Message Access Protocol version 4)
architecture 672-673
branch office deployment 481-482
compared to other clients 484-486
compared to POP3 712
deployment environment 234
overview 712
upgrading 263
upgrading clients 277
implementing
availability technologies 339-347
firewalls 973-975
inbound encryption 865-866
incremental backups 771
indexing
best practices 890-892
building indexes 889
full-text 11, 61, 188, 887-892
gather files 889-890
query processor 888
requirements 890-892
scheduled updates 890
searches 888-889
size of indexes 361
individual database backups 764
Information Roadmap xi
Information Store Integrity Checker
(ISINTEG) 789-791
in-place domain upgrades 154
in-place upgrades 161-163
Installable File System See IFS
installations
See also upgrading
ADC location 138
ADC requirements 145
first time 152
Outlook Web Access 562
troubleshooting 948-952
virus scanning API DLL 325
Instant Messaging
Active Directory 934-935
addressing 932-934
backbone scenarios 492
branch offices 447
caching 932
client components 931
client name resolution 445-446
client operations 931-932
components 926-934
configuring 934-935
configuring DNS 936-938
configuring server components 938-939
contact subscriptions 932
deploying 438-441
deployment scenarios 940-944
DNS SRV records 445, 937-938
enterprise deployment 941-942
Exchange 2000-only deployment 439-440
Exchange 5.5 deployment 440-441
firewalls 448, 928-930, 939
FQDN (fully qualified domain name) 938
home servers 441-444, 933
Internet Information Server 5.0 934
ISP deployment 943-944
large company secure deployment 444
locator 928
logons 931-932
low-bandwidth connections 447
mid-sized company deployment 442
multiple e-mail domain deployment 942-943
name resolution 445-446
network address translations 448
network connectivity 446-447
node database 927-928
overview 431, 437-438, 925
property sheets 933
recommendations 448
redirection 928
relaying requests across networks 444-445
routers 441-444, 928-930
RVP protocol 927
security 448
Server Application Layer 927
server capacity 355
server components 926-930
server disk configurations 368-369
server limits 939-940
server locations 446-447
server memory 371
server scalability 446
servers described 352
short names 938
small business deployment 441, 940
standard deployment 941
traffic analysis tests 631-633
troubleshooting 964-965
unified namespaces 936-937
URLs 932-934
user addresses 934
virtual servers 939
what's new 13
Windows 2000 dependencies 934
Integrated Windows Authentication 568
intelligent routing 342-344
inter-company
S/MIME deployment scenarios 550-552
S/MIME design scenarios 537-540
inter-company with trusted third party
accessing directory information 554
certificate revocation list (CRL) 554-556
certificate trust list (CTL) 554
replicating directory information 554
S/MIME deployment scenarios 552-556
S/MIME design scenarios 541-545
Internet
connectivity 213-214, 219-220
directory services 552-556
mail 53-54
mail architecture 494-495
Outlook Web Access 563
protocols 664
security for connections 867-869
Internet Explorer 561, 734
Internet Information Services See IIS
Internet Mail Connectors 270-275
Internet Mail Service 376
Internet Message Access Protocol version 4 See IMAP4
Internet News Services 963
Internet Protocol Security (IPSec) 844-846
Internet Relay Chat (IRC) 431
InterOrg Synchronization tool 451
inter-organization solutions
ADC (Active Directory Connector) 451-453
designing Metadirectory Services 460-461
Exchange 5.5 450-453
inter-forest scenarios 458-461
Metadirectory Services architecture 456-457
Metadirectory Services management agent 457
Metadirectory Services overview 454-455
Metadirectory Services summary 461
overview 449
replication between Exchange 2000 organizations 453-454
replication vs. synchronization 450
scenarios 450
setting up Metadirectory Services 460
summary 461
intra-company
S/MIME deployment scenarios 546-550
S/MIME design scenarios 532-536
IPSec (Internet Protocol Security) 844-846
IRC (Internet Relay Chat) 431
ISINTEG (Information Store Integrity Checker) 789-791
K
Kerberos 839-841
Key Management Service
certificate enrollments 527-530
certificate renewals 530
certificate revocations 531-532
Certificate Services 853-854
ciphers 852-853
CryptoAPI 526
disaster recovery 796-797
encryption 851-852
hash functions 852
key recovery 531
overview 525, 851
passwords 526
process flow 526
S/MIME See S/MIME
single-key vs. dual-key pairs 529-530
upgrading 276
kms files 761
L
LAN deployment environment 45
Layer 3 security protection 844-845
LDAP (Lightweight Directory Access Protocol)
high and very high trust levels 545
Migration Wizard memory leak 972
overview 384, 713-714
paged or non-paged results 714
S/MIME access strategies 538-540
troubleshooting port numbers 950
upgrading 264
leapfrog upgrades 161-163
Lightweight Directory Access Protocol See LDAP
Link Crawling 332
link monitors 264
link state algorithms
advantages 914
architecture 684
backbone scenarios 491, 501
compared to GWART 377-378
how link state works 391-392
overview 391
updates 392-393
what's new 8
link state tables
costs 913
maintenance 914-915
optimizing 913-915
overview 906
LitWare example overview 201
load balancing 564
Local Delivery queues 810
Local Security Authority (LSA) 830-831
log files
event logs 265
signatures 763
storage groups 761-762
tracking logs 265
transaction 762, 786-788
logging
circular 262, 763
diagnostic 146, 806-808
Protocol Logging tool 808-809
protocols for virtual servers 855-856
virus scanning 327
logical hard disk counters 814
Lotus cc:Mail
Address space tab 421
Advanced tab 421
Automatic Directory Exchange (ADE) 418
changing locations 364
configuration 420-422
connector described 417
Delivery restrictions tab 422
directory synchronization 418-419
Export container tab 422
Import container tab 421-422
name formats 418
Post office tab 420
scenario 419-420
what's new 9
Lotus Notes
Address space tab 412
addresses 228
Advanced tab 413-414
architecture for coexistence 236-238
changing locations 364
configuration 411-414
connecting with Exchange 405
connector described 409
Delivery restrictions tab 412
design summary 242-243
directory synchronization 410-411
Dirsync tab 412-413
Export container tab 413
General tab 411-412
Import container tab 413
messaging 410
migrating to Exchange 239-240
migration overview 234-235
services for coexistence 235
what's new 9
low-bandwidth environments 395-396, 447
LSA (Local Security Authority) 830-831
M
macro viruses 322
mailbox servers
capacity 354
deployment environment 51-52, 221-223
described 352
disk configurations 357-362
disk controller cache settings 359-360
disk space margin of safety 361
index size 361
memory 370
MIME content 361
network configurations 372
page file settings 360
RAID 359
specifications 222
SRS (Site Replication Service) 361-362
storage system 223
mailbox store locations 358
mailbox-enabled vs. mail-enabled objects 257
mailboxes
accessing 559
centralized administrative model 472-473
coexistence 163-164
configuration connection agreements 164-170
distributed administrative model 475
distribution lists 170-171
Group Policy 296-297
GUID 762
hardware 295
logging on 695-696
mixed administrative model 477
moving 294-297
network bandwidth 295
permissions 864-865
permissions for upgrades 170-171
restoring 782
SRS (Site Replication Service) 164-170
troubleshooting identical 970
upgrading 161-171, 259
mail-enabled vs. mailbox-enabled objects 257
mail-enabling groups 103
mail-enabling public folders 398, 681
maintenance
See also monitoring
link state tables 914-915
schedules 767
MAPI (Messaging Application Programming Interface) 727
Master Project Plan 30-31
matching objects with previous versions of Exchange 135-137
MBX folder 678
memory
chat servers 372
connector servers 370
data conferencing servers 371
front-end servers 371
full-text indexing 891
Instant Messaging servers 371
mailbox servers 370
public folder servers 370
video conferencing servers 371
merging organizations 174
message categorizer 387, 491, 669
message flow
architecture 683
component storage locations 684-685
inbound from SMTP to Web Storage System 687-689
inbound through MTA 691-692
message routing architecture 683-684
message transport 684
outbound from Web Storage System to SMTP 689-691
Windows 2000 Server 686-687
message hash 764, 852
message routing
administrative groups See administrative groups
architecture 683-684
backbone scenarios 490-491, 494, 503
coexistence 379-380
deployment scenarios 214-218
examples 915-921
Exchange 2000 connectors 375
Exchange 5.5 routing basics 373-374
GWART vs. link state routing 377-378
high availability 342-344
Internet Mail Service vs. SMTP connector 376
mixed mode connectivity 425
optimizing examples 915-921
optimizing overview 905-906
optimizing with group expansions 906-908
outside Exchange 2000 organizations 919
overview 373
point-to-point routing 916-917
rerouting mail 919-920
retries 920-921
route selection 379
routing basics 373-374
routing groups See routing groups
Site Connector vs. Routing Group connector 375
store and forward routing 917
topology 380-381
troubleshooting message flow 967-968
what's new 7-9, 374
within same server 916
X.400 connectors 376
X.400 vs. SMTP 373-374
message tracking
changing locations 365
upgrading 264-265
Message Tracking Center 302
message transfer agent See MTA
message transport
architecture 684
optimizing 904-905
testing 189
Messages Awaiting Directory Lookup queues 810
messaging
coexistence in backbone scenarios 503
Lotus Notes 410
Microsoft Mail 414
Novell GroupWise 422
topology for backbone scenarios 500-503
Messaging Application Programming Interface (MAPI) 727
Metadirectory Services
Active Directory management agent 457
architecture 456-457
designing 460-461
inter-forest scenarios 458-461
inter-organization solution overview 454-455
overview 427
setting up 460
summary 461
Microsoft CryptoAPI 526
Microsoft Exchange Resource Kit companion CD ix
Microsoft Exchange 2000 Conferencing Server See Conferencing Server
Microsoft Hardware Compatibility List 247
Microsoft Internet Explorer 561, 734
Microsoft Internet Information Services See IIS
Microsoft Mail
Address space tab 417
Advanced tab 417
calendaring 416
changing locations 365
configuration 416-417
Connections tab 417
connector description 414
Connector MTAs tab 417
directory synchronization 414-416
Interchange tab 416
Local post office tab 417
messaging 414
what's new 9
Microsoft Management Console See MMC
Microsoft Metadirectory Services See Metadirectory Services
Microsoft Outlook 2000 See Outlook 2000
Microsoft Search Service 675
Microsoft Solutions Framework 19, 205-207
Microsoft Web Storage System See Web Storage System
Microsoft Windows 2000 See Windows 2000
Microsoft Windows 2000 Server
See Windows 2000 Server
migrating
See also upgrading
accounts to Windows 2000 154-157
connectors 425
Lotus Notes to Exchange 234-240
scenarios 154-157
servers to forests 160-161
users 34-35
Migration Wizard memory leak 972
MIME (Multipurpose Internet Mail Extensions) 728
mission statements 25
mixed branch office administrative model 475-477
mixed mode
See also coexistence
Active Directory Connector See ADC
administration overview 297
administrative groups 291, 297
administrative models 290
architecture 700
compared to native mode 68, 253
connectivity 424-425
mailbox upgrades 163-164
message routing 379-380
moving Exchange 5.5 servers 298-299
preparing Active Directory 142-144
PROFS connectivity 426
public folders 298
replicating files from Exchange 5.5 703-705
routing groups 291, 466-467
SNADS connectivity 426
SRS (Site Replication Service) 128-129, 164-170
MMC (Microsoft Management Console)
Event Viewer 303-304, 809-810
S/MIME certificate enrollments 528-529
what's new 6
monitoring
See also maintenance
ADC (Active Directory Connector) 146-147
analyzing data 820-821
analyzing results 821-823
bottlenecks 823-825
counters See counters
deployment environment 55
diagnostic logging 806-808
establishing baselines 821
Event Viewer 809-810
Exchange 2000 vs. Exchange 5.5 803
features 804-810
full-text indexing objects 892
graphs for reporting 822
Httpmon.exe 564, 571
large values 822
Link Crawling 332
missing data 823
Monitoring and Status tool 804-806
Network Diagnosis tool (Netdiag) 820
Network Monitor 817-819
notifications for warning and critical
states 804-806
Outlook Web Access performance 569-571
overview 803
performance 299-304
Performance Logs and Alerts 303, 571, 815-816
Protocol Logging tool 808-809
Queue Viewer 810
queues 820
response times 821
spikes 822
startup events 822
status conditions 806
System Monitor See System Monitor
Task Manager 816
Terminal Services Client 817
thread identifiers 822
throughput 820
tools overview 811
virus scanning 332
zero values 823
Monitoring and Status tool 804-806
month-week-day backup rotation schedules 775-776
move mailbox upgrades 161-163
Move Server Wizard 174
MTA (message transfer agent)
inbound message flow 691-692
message deliveries to remote servers 393
what's new 684
X.400 vs. SMTP 373-374
multipartite viruses 322
multiple databases
architecture 675-676
implementing availability technologies 340-341
testing 187
what's new 10
multiple public folder hierarchies See public folders
multiple storage groups 761
Multipurpose Internet Mail Extensions (MIME) 728
N
name resolution
backbone scenarios 499
Instant Messaging 445-446
namespaces
See also DNS (Domain Name System)
Active Directory overview 63-64
architecture 66
DNS overview 70
domain controllers 66-68
domains 66
overview 64
planning DNS 65-66
separate vs. unified 937
trees 69-70
unified See unified namespaces
naming contexts 96-98
naming conventions
administrative groups 226
deployment considerations 209
deployment environment 225-230
Domain Name System See DNS
domains 79-82
hosting other companies 511-513
mail-enabled contacts 227-228
mail-enabled groups 228-229
resources 229-230
routing groups 226
servers 227
SMTP alias format 227
Windows 2000 97
native mode vs. mixed mode 68, 253
NetMeeting
deployment environment 234
limitations 493
Netscape Messenger
logon and logoff tests 590-591
mail-item test analysis 614-615
mail-item test details 603-608
mail-item test results for IMAP 610
mail-item test results for POP3 610
public folder test analysis 622
public folder test details 619-621
public folder test results for NNTP 622
test lab configuration 581-582
network bandwidth See bandwidth
Network Diagnosis tool (Netdiag) 820
network layer in Network Monitor 818
Network Load Balancing 566-567
Network Monitor
compared to System Monitor 817
measuring network traffic 818-819
observing resource usage 817
Network News Transfer Protocol See NNTP
network protocols See protocols
network traffic See traffic analysis
networks
branch office administrative models 468
connector server configurations 372
deployment environment 43
infrastructure 43
LAN deployment environment 45
mailbox server configurations 372
non-connected 396
public folder server configurations 372
test labs 180
test plan effects 181-182
traffic See traffic analysis
WAN deployment environment 44
new features
Active Directory 4-5, 702
administration 5-6, 281
administration model 3
administrative groups 6
ADO support 16
architecture 700-701
ASP integration 16
CDO (Collaboration Data Objects) 14-15
CDO Workflow Objects 15
Chat Service 12
client directory access 4
client support 11
clustering 701
Conference Management 13
Conferencing Server 13-14
connectivity to other e-mail systems 9
custom solution development 14-17
Data Conferencing Provider 13
data storage 10-11
design considerations 5
Exchange 5.5 vs. Exchange 2000 4
full-text indexing 11
IIS integration 16
Instant Messaging 13
link state algorithm 8
message routing 7-9, 374
MMC (Microsoft Management Console) 6
MTA (message transfer agent) 684
multiple databases 10
OLE DB support 16
overview 3
permissions 6
policies 6
protocol support 11
real-time collaboration 12-14
Routing Group connector 8
routing groups 7
scalability 12
server events 15
SMTP 7-9
testing 186-190
third-party conferencing support 14
Video Conferencing Provider 14
Web forms 17
Web Storage System 10-11, 701
Web support 10-11
workflow 15
XML support 14
newsgroups, troubleshooting 965-966
NNTP (Network News Transfer Protocol)
architecture 673-674
inbound and outbound events 734-735
overview 711
Protocol Logging tool 808-809
transport event sinks with CDO 747-748
upgrading 263
non-connected networks 396
non-production servers, restoring data to 784
Notifications interface, Monitoring and Status tool 804-806
Novell GroupWise
Address space tab 423
changing locations 364
configuration 423-424
connector described 422
Delivery restrictions tab 423
directory synchronization 422
Directory synchronization schedule tab 423
Export container tab 424
Filtering tab 424
General tab 423
Import container tab 424
messaging 422
what's new 9
O
objects
accessing Exchange 560
Active Directory 407-408
Active Directory schema 881-882
mail-enabled vs. mailbox-enabled 257
managing 139
matching with previous versions of Exchange 135-137
troubleshooting 953-954
upgrading 257-258
office space for test labs 179
OfficeVision 275
offline addresses 123, 255
offline backups 775, 781
offline defragmenting 785
OLE DB 16, 727
online backups 773-775, 781
online defragmenting 785
optimizing
Active Directory bulk changes 895
Active Directory data access 893-894
Active Directory data storage 895-898
Active Directory overview 871-872
Active Directory schema 881-885
administration 898-899
DNS (Domain Name System) 892
domain controller roles 877-880
domains 873-875
forests 872-873
; front-end and back-end servers 886
full-text indexing 887-892
GAL (global address list) 897
global catalog attributes 897-898
link state tables 913-915
message routing examples 915-921
message routing overview 905-906
message routing with group expansions 906-908
message transport 904-905
multiple virtual servers 886-887
organizational units 875-876
overview 871
public folders 921-924
routing group connections 908-913
routing group expansions 906-908
routing group overview 905-906
server overview 885
trees 873
trust relationships 876-877
tuning See tuning
Windows 2000 sites 880
Organizational Forms Library Public Folder 255
organizational requirements 41
organizational units
ACLs (access control lists) 86
administrative control 875
centralized administrative model 473
changing after deployment 87
characteristics 84-85
compared to recipient containers 257, 285, 290
delegating administration 85-86
Group Policy 87
hiding objects 87
hierarchy 875
object locations 87-88
optimizing 875-876
overview 84, 282-283
planning process 85-87
single domain model 876
Outlook 2000
32-bit forms 735
Active Directory data access 893
address book access 126
address book view lookup (ABVL) tests 598
address details (AD) tests 598-599
address lookup (AL) tests 597
address resolution (AR) tests 594-596
ambiguous name resolution (ANR) tests 596-597
branch office deployment 479-481
built-in forms modules 735
Calendar Module 737
calendaring tests 615-618
compared to other clients 484-486
compared to Outlook Web Access 514-515
contact tests 615-618
Contacts Module 737
deployment environment 234
directory access measurement analysis 599-600
DSProxy Service 635-636
extendable forms 736
fields 735
GAL (global address list) 99-100
instant collaboration 736-737
Journal Module 737
logon and logoff tests 585-588
mail-item test analysis 614-615
mail-item test details 603-608
mail-item test results 608
Outlook Forms Designer 736
overview 735
public folder test analysis 622
public folder test details 619-621
public folder test results 621
spam support 328
switching between forms and run time 735
task tests 615-618
Tasks Module 737
Terminal Services tests 623-629
test lab configuration 579
test plans 184-185
traffic parameters 594
troubleshooting client messages 960-963
upgrading clients 277
views 735
virus scanning support 328
Visual Basic Expression Service 736
Outlook 97
Active Directory data access 894
address book view lookup (ABVL) tests 598
address details (AD) tests 598-599
address lookup (AL) tests 597
address resolution (AR) tests 594-596
ambiguous name resolution (ANR) tests 596-597
calendaring tests 615-618
contact tests 615-618
directory access measurement analysis 599-600
Exchange Client 636
logon and logoff tests 585-588
mail-item test analysis 614-615
mail-item test details 603-608
mail-item test results 609
MAPI directory service requests 126
public folder test analysis 622
public folder test details 619-621
public folder test results 621
task tests 615-618
test lab configuration 579
traffic parameters 594
upgrading clients 276
Outlook 98
Active Directory data access 894
address book access 126
DSProxy Service 124-125, 635-636
Exchange Client 636
MAPI directory service requests 126
upgrading clients 276
Outlook Express
address name resolution (ANR) tests 600
address resolution (AR) tests 600
LDAP mode 600
logon and logoff tests 588-590
mail-item test analysis 614-615
mail-item test details 603-608
mail-item test results for IMAP 609
mail-item test results for POP 609
public folder test analysis 622
public folder test details 619-621
public folder test results for NNTP 621
test lab configuration 580-581
Outlook Web Access
accessing Exchange objects 560
accessing mailboxes 559
accessing servers 693-695
address details (AD) tests 602
address lookup (AL) tests 602
address name resolution (ANR) tests 601
address resolution (AR) tests 601
anonymous access 568
architecture 557-558, 693
authentication 567-569
back-end architecture overview 562, 565
Basic authentication 568
branch office deployment 483
browsers other than Internet Explorer 561-562
calendaring tests 615-618
clients 561-562
compared to other clients 484-486
compared to Outlook 2000 514-515
configuring back-end servers 565
configuring front-end servers 565-567
contact tests 615-618
DavEx.dll passed items 697
deployment environment 234
deployment planning 562-564
directory access measurement analysis 602
DNS entry in A (host) record 567
dual authentication 569
evolution 558
Exchange 5.5 558
fault tolerance 564
features 559-560
firewalls 12, 563
front-end architecture overview 562, 565
functions 698
Httpmon.exe 564, 571
installing 562
Integrated Windows Authentication 568
Internet Explorer 561
Internet security 563
Kerberos delegation of authentication 841
kiosks 698
light messaging 698
limitations 562
load balancing 564
logon and logoff tests 591-592
logons 695-696
logout 696
mailbox logons 695-696
mail-item test analysis 614-615
mail-item test details 603-608, 611-613
mail-item test results 614
migration 698
monitoring tools 570-571
name resolution 601
Network Load Balancing 566-567
opening items 696-697
option and command verbs 694-695
pass-through authentication 569
Performance Logs and Alerts 571
performance monitoring 569-571
public folder test analysis 622
public folder test details 619-621
public folder test results 622
reach browsers 561-562
roving user support 698
server components 695
SSL (Secure Sockets Layer) 563, 568
System Monitor 569-571
test lab configuration 582
test plans 184
upgrading 263
URL syntax 695
Web Storage System 569-570
WebDAV 560
XML 560
P
pass-through authentication 569
passwords, Key Management Service 526
PDC (primary domain controller) emulator 880
performance
backup 770
connectors 395
deployment environment 55
disaster recovery 780
monitoring See monitoring
monitoring tools See tools
optimizing See optimizing
troubleshooting 971-972
tuning See tuning
virus scanning impact 326-327
Performance console
Performance Logs and Alerts See Performance Logs and Alerts
System Monitor See System Monitor
Performance Logs and Alerts
Outlook Web Access 571
overview 303, 815-816
performance monitoring See monitoring
performance monitoring tools See tools
performance objects 811-813
permissions
Active Directory 469
ADC (Active Directory Connector) 863-864
backup prerequisites 768
connectors 864
mailbox upgrades 170-171
mailboxes 864-865
predefined 856-857
public folders 259-260
queues 865
recipient management 286
routing groups 864
types of 856
what's new 6
phased approach for project plans 20-22
physical hard disk counters 814
physical security 867-869
pilot programs
advantages of 194
availability 196
choosing which features to pilot 196-197
client-side features 197
costs 195
determining participants 198
documenting processes 200
infrastructure requirements 197
lab configurations 199-200
lab test lessons 200
length of 199
moving from lab to production 199-200
objectives 195-197
one-way connection agreements 195
overview 193
pre-pilot tests 33
production lessons 200
production pilots 199
role of 194-195
scalability 196
server-side features 197
user expectations 198
user pilot tests 33-34
workflow 196
pipelining 489, 669-671
PKI (public key infrastructure)
between companies 538
building 534-536
high and very high trust levels 542-545
third-party relationships 541-545
planning
backup strategy 766
branch office administrative models 467-469
connectivity 403-407
disaster recovery 54-55
DNS namespace 65-66
functional specifications 29
future requirements 43
gathering information 28
global catalog servers 115
identifying resources 30
Master Project Plan 30-31
organizational units 85-87
Outlook Web Access deployment 562-564
pilot programs See pilot programs
planning phase described 20
project overview 27-28
project schedules 31
proof-of-concept testing 29
restore strategies 779-780
test labs 178-180
test plans 181-186
virus protection solutions 322-324
policies
CA (certification authority) 524
recipient 287, 408
system 291-292
testing 189
what's new 6
POP3 (Post Office Protocol version 3)
Active Directory 713
architecture 672-673
branch office deployment 481-482
compared to IMAP4 712
compared to other clients 484-486
deployment environment 234
overview 712
SSL encryption and decryption 713
unified namespaces 713
upgrading 263
upgrading clients 277
ports
Chat Service TCP 436
list of 973-975
troubleshooting LDAP port numbers 950
Post Office Protocol version 3 See POP3
pre-pilot tests 33
present branch office administrative model 468
presentation/program layer in Network Monitor 819
previous versions of Exchange See coexistence; Exchange 5.5
primary domain controller (PDC) emulator 880
problems See troubleshooting
processor configurations 353-355
production for deploying projects 35
PROFS (Professional Office System)
directory synchronization 427
mixed mode connectivity 426
upgrading 275
project plans
deploying phase 34-35
developing phase 32-34
envisioning phase 22-27
overview 19
phased approach 20-22
planning phase 27-31
summary 35
Protocol Logging tool 808-809
protocol virtual servers 262-263
protocols
ExIPC stubs 663
HTTP 709, 968
IMAP4 See IMAP4
Internet 664
IPSec (Internet Protocol Security) 844-846
Kerberos 839-841
LDAP See LDAP
link propagation See link state algorithms
list of 708, 973-975
location 709
logging for virtual servers 855-856
MIME 728
NNTP See NNTP
POP3 See POP3
RVP 927
SMTP See SMTP
support 11
TCP/IP 846-847
upgrading 262-264
WebDAV 710
proxy servers 868
Public Folder Inter-organization Replication Tool 90
public folder servers
capacity 354
deployment environment 51-52, 223
described 352
disk configurations 357-362
disk controller cache settings 359-360
disk space margin of safety 361
index size 361
memory 370
MIME content 361
network configurations 372
page file settings 360
RAID 359
SRS (Site Replication Service) 361-362
storage system 223
public folder store locations 358
public folders
access control 293-294
Active Directory 398-399, 681, 922
administration 261
affinity See affinity, public folder
architecture 679
backbone scenarios 490
client support for trees 921
configuring 398
connecting to 681-683
connecting to replicas 923-924
content access on alternate servers 680
costs 682
deployment environment 59-61, 231-233
Digital Dashboard 233
Exchange 5.5 vs. Exchange 2000 293-294
full-text indexing 61
hierarchies 59, 232, 397
hosting other companies 513-516
latency for trees 922
mail-enabling 398, 681
managing 922-924
mixed mode 298
multiple store support 679
multiple trees 680-681, 921-922
optimizing 921-924
overview 396-397
permissions 259-260
referrals 231-232, 262, 924
replicas 923-924
replicating system folders 923
replication 60-61, 399, 680
support for trees 921
test plans 185
testing 188
troubleshooting replication 952
upgrading 259-262
Web Storage System 259-262
public key infrastructure (PKI)
between companies 538
building 534-536
high and very high trust levels 542-545
third-party relationships 541-545
Q
Queue Viewer 302, 810
queues
advanced queuing engine 387, 491, 669
described 820
ExIPC binding facility 663
Local Delivery 810
Messages Awaiting Directory Lookup 810
permissions 865
R
RAID (redundant array of independent disks)
connector servers 367
mailbox servers 359
overview 356-357
public folder servers 359
RAS (remote access service) 265
real-time collaboration
Chat Service See Chat Service
Conferencing Server See Conferencing Server
deployment environment 219-221
Instant Messaging See Instant Messaging
network configurations for servers 372
servers described 352
services described 925
what's new 12-14
recipient administrators 859
recipient containers vs. organizational units 257, 285, 290
recipient management
Active Directory Delegation of Control Wizard 285
administrative models See administrative models
administrative tools 284-285
Exchange Administration Delegation Wizard 286
organizational units 282-283, 285
overview 282
permissions 286
recipient policies 287, 408
Recipient Update Service
address lists 123, 401
overview 409
polling 129
SMTP and proxy addresses 82
recovery See disaster recovery
recovery point 337-338
recovery time 337-338
redundant array of independent disks See RAID
reference databases 790
registry
editing directly 825
troubleshooting access 969
reinstalling Windows 2000 793
remote access service (RAS) 265
remote procedure calls (RPCs) 866
renewals of certificates 530
repairing databases 788
replication
Active Directory 110-111
ADC (Active Directory Connector) 137, 703-705
branch office deployment 463
directory replication between two
forests 551-552
Exchange 2000 inter-organization
solutions 453-454
Exchange 5.5 inter-organization
solutions 450-453
global catalog servers 5
inter-organization overview 449
inter-organization replication vs. synchronization 450
latency 183
Organizational Forms Library Public Folder 255
public folders 60-61, 399, 680
replicating files from Exchange 5.5 703-705
Schedule+ Free/Busy Public Folder 255
selectable field 115-116
selecting global catalog attributes 117
requirements
Active Directory 248-251
Active Directory schema 248-249
ADC (Active Directory Connector) 145
administrative 42
availability 334-338
backup resource 768
branch office functionality 479
branch office mobile vs. offline 479-486
business 41-43
components of Windows 2000 Server 248
dial-up access 251
disaster recovery 792
disk space 252
DNS service 251
DomainPrep 250-251
ForestPrep 249-250
full-text indexing 890-892
future planning 43
hardware 247
NNTP service 251
organizational 41
overview 246-247
permissions for upgrading 253
pilot program infrastructure 197
previous Exchange version
dependencies 251-252
project plan 25
service requirements 251
SMTP service 251
technical 42
testing 181
time required for upgrading 252
user 42
Windows 2000 Server infrastructure 247-251
Resource Guide vii-ix
Resource Kit companion CD ix
resources
backup requirements 768
naming conventions 229-230
project planning 30
response times 821
restore See backup and restore
revocations of certificates 525, 531-532
risks, project 20-22
roles for deployment teams 23-24
root certification authority 524
rotation schedules for backups 775-777
routing and transport
See also message routing
advanced queuing engine 387
connector types 388-389
distribution group expansion 388
link state information 391-393
low-bandwidth environments 395-396
message categorizer 387
message deliveries to remote servers 393
Routing Group connector 389
routing group scenario 393-395
SMTP connector 390
X.400 connector 390-391
Routing Group connector
benefits of using 911
compared to Exchange 5.5 Site Connector 375
compared to other connectors 908
deployment scenarios 502
overview 389
what's new 8
routing groups
backbone scenarios 500-503
boundaries 908-909
branch office deployment 464-467
bridgehead servers 466, 911-912
centralized administrative model 469-471
compared to sites 375
connectors, list of 906
costs for multiple 907, 917-918
deployment scenarios 501-502, 909-910
design considerations 908
distributed administrative model 473-474
example of 464-465
grouping multiple locations 910
link state tables 906
many-to-many relationships 343
mapping sites 466
masters 254, 465, 683, 914
mixed administrative model 475-476
mixed mode 291, 466-467
multiple 907, 917-918
multiple paths between 907
naming conventions 226
optimizing overview 905-906
optimizing with connections 908-913
optimizing with group expansions 906-908
permissions 864
physical location of users and network links 909
point-to-point routing 916-917
propagation 683
redundant connectors 474
rerouting mail 919-920
resilience 344
retries 920-921
scenario 393-395
server management 291
SMTP connector 912-913
store and forward routing 917
testing 188-189
topology 393-394, 907
traffic analysis 907
troubleshooting message flow 967-968
upgrading 254
what's new 7
RPCs (remote procedure calls) 866
running
ISINTEG 790-791
Setup in disaster recovery mode 794
S
S/MIME
building PKI 534-536
certificate enrollments 527-530
commercial vs. self-hosted root CA 534
deployment scenarios 546
directory access between companies 538-539
directory synchronization between companies 540
enrollments 547-548
high and very high trust levels 542-545
inter-company deployment scenarios 550-552
inter-company design scenarios 537-540
inter-company with trusted third party deployment scenarios 552-556
inter-company with trusted third party design scenarios 541-545
intra-company deployment scenarios 546-550
intra-company design scenarios 532-536
LDAP access strategies 538-540
PKI between companies 538
PKI with third party 541-545
referral access between companies 540
subdirectory access between companies 539-540
trust relationships between companies 537-540
trust relationships for internal and external clients 534-536
scalability
Chat Service 434, 945
horizontal vs. vertical 351
Instant Messaging 446
pilot programs 196
what's new 12
scanning, virus
adding to monitoring services 332
administration 326
detection circumvention tests 330-331
encrypted messages 327
Exchange 5.5 SP3 325-327
installing API DLL 325
logging 327
operations 326
overview 321
performance counters 331
performance with Exchange 2000 327
performance with Exchange 5.5 326
protection without virus scanning API 327
support in Exchange 2000 Server 327
support in Outlook 328
Schedule+ Free/Busy Public Folder 255
schedules
maintenance 767
project planning 31
schema naming contexts 97
schema, Active Directory
attributes 117-119, 882
classes 881
deactivating components 883
discovery 705
extending 48, 97
modifying 882-885
network performance during replication 885
objects 881-882
optimizing 881-885
partitions 897
replication latency 884
requirements 248-249
scripting 882-883
snap-in 882
syntax rules 882
updates on existing objects 884
Web-based collaboration 730
Secure Sockets Layer See SSL
Secure/Multipurpose Internet Mail Extensions See S/MIME
security
access control See access control
Active Directory See Active Directory
Active Directory Connector See ADC
administration levels 858-859
analyzing 850
auditing 838-839
branch office administrative model 468
bridgehead servers 911
CA (certification authority) 524-525
Certificate Services 842
certificates 523-525
Chat Service 436
communication between clients and
servers 865-866
Data Conferencing Provider 220
deployment scenarios See deployment scenarios
digital signatures 523
DNS (Domain Name System) 77, 868-869
DomainPrep 859-862
dual-homed system 868
EFS (Encrypting File System) 842-843
e-mail 521-523
encryption See encryption
Exchange 2000 features 851
firewalls See firewalls
ForestPrep 859-861
Instant Messaging 448
Internet connections 867-869
intranet messaging 845-846
IPSec (Internet Protocol Security) 844-846
Kerberos 839-841
Key Management Service See Key Management Service
Layer 3 protection 844-845
overview 519, 827
permissions See permissions
physical 867-869
proxy servers 868
risks 827-828
S/MIME See S/MIME
Security Configuration and Analysis tool 848
Security Configuration Tool Set 847-848
Security Template tool 848-850
session-based vs. message-based 520-521
TCP/IP filtering 846-847
types of attacks 828
updates 869
virtual servers 854-856
virus protection See virus protection
Web sites 869
Windows 2000 features 829
workflow 755-756
Security Configuration and Analysis tool 848
Security Configuration Tool Set 847-848
security groups
administration 293
advantages 101
described 229, 831
scope 832-833
upgrading public folders 260
Security Template tool 848-850
selectable field replication 115-116
self-hosted vs. commercial root CA 534
self-signed certification authority 524
server monitors 264
servers
See also specific servers
accessing Outlook Web Access 693-695
Active Directory 384-385
administration 5
architecture 333-334, 347, 659-660
availability for pilot programs 196
availability overview 333
availability processes 348
availability requirements 334-338
availability summary 349
back-end See back-end architecture
capacity 353-355
client access 58
client communication security 865-866
clusters See clustering
configurations 55-58
connecting to forests 158-159
deployment environment 55-58
design issues for upgrades 159
disk configurations 356-369
domain controllers during upgrades 159-160
events 15
front-end See front-end architecture
hardware 55-56, 339
high availability architecture 333-334
implementing availability technologies 339-347
location 210-212
management features 290-292
management overview 287
management responsibilities 287-288
memory configurations 370-372
migrating to forests 160-161
moving Exchange 5.5 298-299
names 58
naming conventions 227
network configurations 372
not upgrading 158
operating system components 57
optimizing overview 885
Outlook Web Access components 695
processor configurations 353-355
protocol virtual 262-263
proxy server security 868
recovering cluster servers 797-800
recovering member servers 793-797
restoring data to non-production servers 784
roles 221-225
scalable and resilient architecture 347
sizing See sizing, server
software versions 57
third-party software 57
troubleshooting message flow 967-968
troubleshooting when adding servers 951
types of 352-353
upgrading domains 158-159
upgrading from Windows NT to Windows 2000 157-161
virtual, creating multiple 886-887
virtual, security for 854-856
virtual, troubleshooting HTTP 968
virus protection 324
Setup
disaster recovery mode 794
troubleshooting 948-952
shared cache 384
sIDHistory attribute 156-157
Simple Mail Transfer Protocol See SMTP
single key vs. dual-key pairs 529-530
Site Connector 269-270, 375
Site Replication Service See SRS
sites
compared to routing and administrative groups 375
deployment environment 51
described 47-48
Exchange 5.5 vs. Windows 2000 90
links 92-93
optimizing 880
Windows 2000 topology 90-94
Windows 2000 vs. Exchange 2000 design 93-94
sizing, server
disk configurations 356-369
global catalog 112-114
memory configurations 370-372
network configurations 372
overview 351
processor configurations 353-355
smart cards 552
SMTP (Simple Mail Transfer Protocol)
advanced command verbs 488-489
advanced queuing engine 491, 669
advantages 383
alias format 227
architecture 665
bridgehead servers 912
changing locations 363
chunking 488-489, 671-672
compared to Exchange 5.5 Internet Mail Service 376
compared to X.400 373-374
connector, deployment scenarios for 502
connector, optimizing 912-913
connector, purpose of 390
directories 666-667
event binding rules 748-749
event bindings 746
extensions 668
ImailMsg 668
inbound and outbound events 734-735
inbound message flow to Web Storage System 687-689
message categorizer 669
outbound message flow from Web Storage System 689-691
overview 711
pipelining 489, 669-671
process 665-666
Protocol Engine (Smtpsvc.dll) 668
protocol event sinks 747
protocol events 746
Protocol Logging tool 808-809
routing engine 669
service requirements 251
store drivers 668-669
testing connector upgrades 182
transport architecture 667, 684
transport components 746
transport event sinks with CDO 747-748
transport events 745
troubleshooting 966-967
what's new 7-8, 9
SNADS (SNA Distribution System)
directory synchronization 427
mixed mode connectivity 426
upgrading 275
soft recovery 786, 789
software
client test plans 183-185
test labs 180
third-party 57
versions 57
space allocation 734
spam 322, 328
SQL
ADSI object definitions 721
Web Storage System commands 716-717
SRS (Site Replication Service)
arbitration 169-170
disabled on second Exchange 2000
server 165-166
disaster recovery 795-796
enabled on bridgehead server 166
enabled on Exchange 2000 server 165
mailbox servers 361-362
mixed mode operations 128-129, 164-170
public folder servers 361-362
troubleshooting 963
upgrading multiple sites 168-169
srs files 761
SSL (Secure Sockets Layer)
enrolling certificates 548
Outlook Web Access 563, 568
POP3 encryption and decryption 713
reducing overhead 346
standardizing backup formats 767
static data 767
Status interface, Monitoring and Status tool 806
stm files 761
storage groups
compared to databases 306-307
described 761
files 761, 765
moving databases 783
testing 187
troubleshooting missing databases 970-971
troubleshooting mounting or dismounting databases 959-960
stream cipher 853
structure, company 40-41
subordinate certification authority 524
symmetric cipher 852
system drives, restoring 793
System Manager virus scanning 332
System Monitor
compared to Network Monitor 817
logical hard disk counters 814
Outlook Web Access 569-571
overview 811
performance objects 811-813
physical hard disk counters 814
when to use 303
workload balance 815
system policies 291-292
system vulnerability 336-337
T
tape backups 800-801
Task Manager 816
TCP/IP filtering 846-847
technical requirements 42
Temp directory locations 365
templates, deployment planning 22
Terminal Services
branch office deployment 484-486
client overview 817
compared to other clients 484-486
Outlook 2000 tests 623-629
test lab client configuration 582
test lab configuration 579
test labs
See also test plans; testing
budgeting 178
hardware 179
networking 180
office space 179
overview 178
software 180
traffic analysis client characteristics 577
traffic analysis client configurations 579-582
traffic analysis configuration overview 574-575
traffic analysis Exchange 2000 configuration 578
traffic analysis LAN designs 576
traffic analysis measurement
methodology 583-584
traffic analysis Netscape Messenger configuration 581-582
traffic analysis Outlook 2000 configuration 579
traffic analysis Outlook 97 configuration 579
traffic analysis Outlook Express configuration 580-581
traffic analysis Outlook Web Access configuration 582
traffic analysis server characteristics 576-577
traffic analysis Terminal Services client configuration 582
traffic analysis Terminal Services configuration 579
test plans
See also test labs; testing
administrative access 182
client software 183-185
contingencies 181-183
e-mail 183
network effects 181-182
network traffic See traffic analysis
Outlook 184-185
Outlook Web Access 184
overview 181
public folders 185
replication latency 183
risks 181-183
SMTP connector 182
test strategies 186
third-party connectors 183, 185
training 183
testing
See also test labs; test plans
ADC migration paths 191
address lists 188
administrative groups 189
antivirus solutions 329-331
backup and restore 187
backups 802
designs 32
distribution lists 190
full-text indexing 188
importance of 177-178
message transport 189
multiple databases 187
network traffic See traffic analysis
new features 186-190
pilot programs See pilot programs
policies 189
pre-pilot test 33
proof-of-concept tests 29
public folders 188
requirements 181
routing groups 188-189
scenarios 186-191
storage groups 187
test environment overview 177
upgrades 190-191
user pilot tests 33-34
Web folders 190
third-party
antivirus solutions 329-332
conferencing support 14
connector test plans 183, 185
high and very high trust levels 542-545
PKI (public key infrastructure) 541-545
S/MIME deployment scenarios 552-556
S/MIME design scenarios 541-545
software 57
upgrading software 276
threads&
nbsp; 836
three-tier virus protection 322-323
throughput 820
Time To Live setting (CacheTTL) 901
tools
See also wizards
Active Directory Migration 155-157
Active Directory Sizer 112
administrative 284-285
chat migration 275
ESEUTIL 787-789
Event Viewer 303-304, 809-810
Exchange Monitoring and Status 300-302
Httpmon.exe 564, 571
InterOrg Synchronization 451
ISINTEG 789-791
Message Tracking Center 302
Monitoring and Status 804-806
monitoring tools overview 811
Network Diagnosis (Netdiag) 820
Network Monitor 817-819
Performance Logs and Alerts 303, 571, 815-816
Protocol Logging 808-809
Public Folder Inter-organization Replication 90
Queue Viewer 302, 810
reactive vs. proactive 300
Resource Kit companion CD ix
Security Configuration and Analysis 848
Security Configuration Tool Set 847-848
Security Template 848-850
System Monitor See System Monitor
Task Manager 816
Terminal Services Client 817
troubleshooting Windows 2000 Server 969
Web Storage System Schema Designer 757
Web Storage System Viewer 756
Windows 2000 284, 302-304
top-level hierarchies See public folders
topology
directory for backbone scenarios 496-499
Lotus Notes and Exchange coexistence 237
message routing 380-381
messaging for backbone scenarios 500-503
routing groups 393-394, 907
Windows 2000 site 90-94
Towers of Hanoi backup rotation scheme 776-777
TP4 (Transport Class 4) 265
tracking logs 265
traffic analysis
address book view lookup (ABVL) tests 593
address details (AD) tests 593
address lookup (AL) tests 593
address resolution (AR) tests 593
ambiguous name resolution (ANR) tests 593
calendaring tests 615-618
capture filter 583
client characteristics for test labs 577
client configurations for test labs 579-582
client test conclusions 633
contact tests 615-618
data capture 583-584
directory access tests 592-593
DSProxy client access to Active
Directory 634-635
DSProxy traffic and load 637
Exchange 2000 test lab configuration 578
Instant Messaging tests 631-633
LAN test lab designs 576
logon and logoff tests described 584-585
mail-item test analysis 614-615
mail-item test details 603-608
measurement methodology 583-584
measuring network traffic 818-819
Netscape Messenger IMAP mail-item test results 610
Netscape Messenger logon and logoff
tests 590-591
Netscape Messenger NNTP public folder test results 622
Netscape Messenger POP mail-item test results 610
Netscape Messenger test lab
configuration 581-582
Outlook 2000 ABVL tests 598
Outlook 2000 AD tests 598-599
Outlook 2000 AL tests 597
Outlook 2000 ANR tests 596-597
Outlook 2000 AR tests 594-596
Outlook 2000 directory access measurement analysis 599-600
Outlook 2000 DSProxy Service 635-636
Outlook 2000 logon and logoff tests 585-588
Outlook 2000 mail-item test results 608
Outlook 2000 public folder test results 621
Outlook 2000 test lab configuration 579
Outlook 2000 traffic parameters 594
Outlook 2000 with Terminal Services
tests 623-629
Outlook 97 ABVL tests 598
Outlook 97 AD tests 598-599
Outlook 97 AL tests 597
Outlook 97 ANR tests 596-597
Outlook 97 AR tests 594-596
Outlook 97 directory access measurement analysis 599-600
Outlook 97 Exchange Client 636
Outlook 97 logon and logoff tests 585-588
Outlook 97 mail-item test results 609
Outlook 97 public folder test results 621
Outlook 97 test lab configuration 579
Outlook 97 traffic parameters 594
Outlook 98 DSProxy Service 635-636
Outlook 98 Exchange Client 636
Outlook Express ANR tests 600
Outlook Express AR tests 600
Outlook Express IMAP mail-item test results 609
Outlook Express LDAP mode 600
Outlook Express logon and logoff tests 588-590
Outlook Express NNTP public folder test results 621
Outlook Express POP mail-item test results 609
Outlook Express test lab configuration 580-581
Outlook Web Access AD tests 602
Outlook Web Access AL tests 602
Outlook Web Access ANR tests 601
Outlook Web Access AR tests 601
Outlook Web Access directory access measurement analysis 602
Outlook Web Access logon and logoff
tests 591-592
Outlook Web Access mail-item test results 614
Outlook Web Access name resolution 601
Outlook Web Access public folder test results 622
Outlook Web Access test lab configuration 582
overview 573-574
public folder test analysis 622
public folder test details 619-621
routing groups 907
server characteristics for test labs 576-577
task tests 615-618
Terminal Services test lab client configuration 582
Terminal Services test lab configuration 579
test lab configuration overview 574-575
Web Storage System tests 630-631
transaction log files
database consistency 786
database technology 762
headers 788
Transport Class 4 (TP4) 265
transport events 15
transport layer in Network Monitor 818-819
transport stacks 265-275
trees
client support for public folder 921
latency for public folder 922
multiple public folder 680-681, 921-922
multiple within forest 70
namespaces 69-70
optimizing 873
single with four domains 69
support for public folder 921
trojan horse viruses 322
troubleshooting
See also error messages; monitoring
Active Directory 953-954
Active Directory Users and Computers 953
ADC (Active Directory Connector) 954-955
adding new servers 951
backup and restore 970-971
clients displaying incorrect public folders 959
connectivity 960-968
HTTP virtual servers 968
IFS (Installable File System) 955-956
installations 948-952
Instant Messaging 964-965
Internet News Service Ics.dat file 963
last access time on files 957
LDAP Migration Wizard memory leak 972
LDAP port numbers 950
mailboxes that are identical 970
message flow between routing groups and servers 967-968
newsgroups 965-966
objects 953-954
Outlook 2000 client messages 960-963
overview 947
performance 971-972
public folder replication 952
registry access 969
Setup 948-952
SMTP 966-967
SRS (Site Replication Service) 963
storage groups mounting or dismounting databases 959-960
storage groups with missing databases 970-971
upgrading from Exchange 5.5 950-951
URL unavailable during OnCreate event 952
viruses See virus protection
Web Storage System 955-960
Windows 2000 Server tools 969
trust relationships
authentication with shortcut 96
between companies 537-540
certificate revocation list (CRL) 545
internal and external clients 534-536
LDAP 545
limiting 95, 877
non-transitive trust 94-95, 876
optimizing 876-877
overview 94
shortcut 96
transitive trust 94-95, 877
trusted third-party
relationships 541-545, 552-556
tuning
address lists 400-401
directory access 384-387
DSAccess (Directory Service Access) 900-904
overview 383, 900
public folders 396-399
relocating database, log, and stm files 904
routing and transport 387-396
U
unified namespaces
compared to separate namespaces 937
configuring 82-83
DNS (Domain Name System) 892
front-end and back-end architecture 345
Instant Messaging DNS 936-937
POP3 server administration 713
universal groups 101-103, 834
upgrading
See also deployment strategies
Active Directory Connector See ADC
attributes 266-269
Chat Service 275
clients 276-277
coexistence with previous mailbox versions 163-164
component comparison 255-257
configuration connection agreements for mailboxes 164-170
connection agreements See connection agreements
connectors 265-275
design issues for servers 159
disk space requirements 252
distribution lists 170-171, 260
domain controllers 159-160
domains 139, 158-159
Dynamic RAS Connector 270
event scripts 276
Exchange 5.5 vs. Exchange 2000 components 255-257
hardware requirements 247
IMAP4 263
IMAP4 clients 277
in-place domains 154
Internet Mail Connector 270-275
Key Management Service 276
LDAP 264
link monitors 264
mailboxes 161-171, 259
matching objects with previous versions of Exchange 135-137
message tracking 264-265
method advantages and disadvantages 162-163
migrating servers to forests 160-161
migration scenarios 154-157
mixed mode operations with
SRS 128-129, 164-170
mixed vs. native mode 253
NNTP 263
objects 257-258
OfficeVision 275
offline address books 255
operating system dependencies 246
Organizational Forms Library Public Folder 255
Outlook 2000 clients 277
Outlook 98 and Outlook 97 clients 276
Outlook Web Access 263
overview 245
permissions for mailboxes 170-171
permissions required 253
POP3 263
POP3 clients 277
previous Exchange version
dependencies 251-252
PROFS 275
protocols 262-264
public folders 259-262
RAS (remote access service) 265
requirements overview 246-247
routing groups 254
Schedule+ Free/Busy Public Folder 255
server monitors 264
server roles 253
servers not to upgrade 158
services that cannot be upgraded 171
Site Connector 269-270, 375
SMTP connector 182
SNADS 275
steps 152-153
tests 190-191
third-party software 276
time required 252
TP4 (Transport Class 4) 265
transport stacks 265-275
troubleshooting 950-951
Web Storage System 259-262
Windows 2000 Server infrastructure 247-251
Windows NT servers 157-161
X.400 connectors 266-269
URL unavailable during OnCreate event 952
user connection agreements 131-132
user pilot tests 33-34
user principal names 83-84
users
administration 5
migrating 34-35
requirements 42
utilities See tools
V
vandals 322
verifying backups 801
version compatibility for address lists 401
vertical vs. horizontal scalability 351
Video Conferencing Provider 14
video conferencing servers
capacity 355
described 352
disk configurations 368
memory 371
virtual servers
creating multiple 886-887
security 854-856
troubleshooting HTTP 968
virus protection
adding scanning to monitoring services 332
alerts 332
antivirus checklists 329
antivirus vendors 329-332
attachments with viruses 330
backbone infrastructure 323-324
connector server antivirus solutions 367
costs 319
definitions 322
desktops 324
detection circumvention tests 330-331
encrypted messages when scanning 327
entry points 320-321
firewalls 867-868
installing virus scanning API DLL 325
Link Crawling 332
local servers 324
logging during scanning 327
overview 319-321
performance counters for scanning 331
performance during scanning with
Exchange 2000 327
performance during scanning with
Exchange 5.5 326
scanning administration 326
scanning concepts 321
scanning operations 326
scanning support in Exchange 2000 Server 327
scanning support in Exchange 5.5 SP3 325-327
scanning support in Outlook 328
solutions planning 322-324
testing antivirus solutions 329-331
three-tier 322-323
user practices 867
without virus scanning API 327
vision statements 25
vulnerability, system 336-337
W
WAN deployment environment 44
Web Client S/MIME certificate enrollments 528-529
Web Distributed Authoring and Versioning See WebDAV
Web folders 190
Web forms 17
Web sites
Active Directory client extensions 441
Active Directory Sizer tool 112
circular logging 262
cryptographic service providers 526
Digital Dashboard 233
DNS zones 71
E-mail Attachment Security Update 328
Exchange 5.5 backup and restore 305
Exchange 5.5 SP3 252
Exchange Up-to-Date vii
ForestPrep information 250
hosting other companies 516
hot fixes 760
Httpmon.exe 564
InterOrg Synchronization tool 451
Metadirectory Services 90, 461
Microsoft Hardware Compatibility List 247
Microsoft Office macro viruses 328
Outlook 2000 vs. Outlook Web Access 514
Outlook 98 Archive Patch 592
routing masters 254
security 869
Web Storage System
accessing items 743-744
architecture 661, 674
asynchronous events 742
backbone scenarios 489-490
content storage 676-677
data center installations 316
events overview 738-739
events, what's new 15
HTTP functions 709
IIS integration 729-730
inbound message flow from SMTP 687-689
large department servers 313
mailbox store locations 358
Microsoft Search Service 675
Move Mailbox function 259
multiple database support 675-676
native content storage 676
navigating with ADO 714
on-demand content conversion 677
outbound message flow to SMTP 689-691
Outlook Web Access 569-570
overview 729
public folder store locations 358
public folders 259-262
querying with ADO 716-717
recovering databases 795
registering events 743
restoring 783
rich-text store 677
sample configurations 357-358
schema 729
simple design 311
SQL commands 716-717
storage groups See storage groups
storage locations 675
streaming capability 12
synchronous events 739-742
traffic analysis tests 630-631
troubleshooting 955-960
upgrading 259-262
virus scanning 325-326
WebDAV functions 710
what's new 10-11, 701
Web Storage System Application Deployment Wizard 757
Web Storage System Schema Designer 757
Web Storage System Viewer 756
Web support 10-11
Web-based collaboration
Active Directory schema 730
API components 714-727
applications, list of 731
ASP 732-733
formats 727-728
IIS 731-732
Internet Explorer 734
network protocols 709-714
NNTP inbound and outbound events 734-735
Outlook 2000 735-737
overview 708-709
SMTP inbound and outbound events 734-735
Web Storage System 729-730
Windows 2000 Server 731
WebDAV (Web Distributed Authoring and Versioning)
accessing Inbox items 699
architecture 698-699
features 710
functions used with Web Storage System 710
Outlook Web Access 560
what's new
Active Directory 4-5, 702
administration 5-6, 281
administration model 3-9
administrative groups 6
ADO support 16
architecture 700-701
ASP integration 16
CDO (Collaboration Data Objects) 14-15
CDO Workflow Objects 15
Chat Service 12
client directory access 4
client support 11
clustering 701
Conference Management 13
Conferencing Server 13-14
connectivity to other e-mail systems 9
custom solution development 14-17
Data Conferencing Provider 13
data storage 10-11
design considerations 5
Exchange 5.5 vs. Exchange 2000 4
full-text indexing 11
IIS integration 16
Instant Messaging 13
link state algorithm 8
message routing 7-9, 374
MMC (Microsoft Management Console) 6
MTA (message transfer agent) 684
multiple databases 10
OLE DB support 16
overview 3
permissions 6
policies 6
protocol support 11
real-time collaboration 12-14
Routing Group connector 8
routing groups 7
scalability 12
server events 15
SMTP 7-9
testing new features 186-190
third-party conferencing support 14
Video Conferencing Provider 14
Web forms 17
Web Storage System 10-11, 701
Web support 10-11
workflow 15
XML support 14
Windows 2000
ADC (Active Directory Connector) 128
branch office issues 463-467
centralized administrative model 472-473
compared to Exchange 5.5 sites 90
dependencies 706
distributed administrative model 475
domain structure 46-47
Exchange 5.5 components 57
Instant Messaging 934
mail-enabled groups 5
migrating accounts 154-157
mixed administrative model 477
naming conventions 97
optimizing sites 880
reinstalling 793
restoring system state 794
security features 829
site topology 90-94
sites 47-48
tools 284, 302-304
Windows 2000 Backup
IIS backup prerequisites 769
restoring Key Management Service databases 797
restoring single databases 783
restoring Web Storage System databases 795
restoring Windows 2000 system state 794
verifying backups 801
Windows 2000 Professional 285
Windows 2000 Server
Data Conferencing Provider 945
described 731
infrastructure 247-251
message flow 686-687
troubleshooting tools 969
upgrading from Windows NT 157-161
Windows 2000 Terminal Services See Terminal Services
Windows NT 4.0
domain structure 46-47
upgrading servers to Windows 2000 157-161
wizards
Active Directory Cleanup 154-155
Active Directory Delegation of Control 285
Event Sink Template 757
Exchange Administration Delegation 286, 292, 858
Migration 972
Move Server 174
Web Storage System Application Deployment 757
workflow
CDO event sinks 751-752
components 750
creating processes 750-751
described 750
engine 752-754
pilot programs 196
Restricted Mode 750
role memberships 750
security 755-756
what's new 15
Workflow System Account 754-755
workload balance 815
World Wide Web Distributed Authoring and Versioning See WebDAV
worms 322
X
X.25 connector 502
X.400 connector
Administrative Management Domain Name 269
changing locations 364
compared to SMTP 373-374
deployment scenarios 502
message routing 376
routing and transport 390-391
upgrading 266-269
what's new 9
X.25 502
XML (Extensible Markup Language) 14, 560, 728
Z
zones 71
Read an Excerpt
Chapter 1: What's New
Robert Dring, Senior Consultant, Microsoft
Microsoft Exchange 2000 Server includes features for large scale messaging, collaboration, and custom solution development. Some of these features are new to the product; some are improvements on features in Microsoft Exchange Server version 5.5; and some are major changes to old features. Despite these changes, all clients that work with Exchange Server 5.5 and earlier also work with Exchange 2000 Server-without any modifications.
The following discussion introduces the major features of Exchange 2000 Server and outlines how they can enhance administration, connectivity, collaboration, and application development. Details about each of the topics in this chapter appear in later chapters.
In This Chapter
- Flexible Administration Model
- Connectivity to Other E-Mail Systems
- Enhanced Data Storage
- Scalability and Reliability
- Real-Time Collaboration
- Custom Solution Development
Flexible Administration Model
In an installation of Exchange 5.5, servers are grouped into one or more sites. An Exchange site is a group of servers that are administered as a unit, that route mail directly to each other, and that replicate directory information from one server directly to another. The administrator must configure explicit message routing and directory replication connections between Exchange sites. However, in an Exchange 5.5 organization, two opposing needs can conflict: on one hand, you may want to have large sites for administration purposes; on the other hand, the network may not have sufficient bandwidth for message routing and directory replication throughout a large site.
In Exchange 2000, the following three functions of an Exchange 5.5 site are separated:
- Directory replication Directory replication is now handled by the Microsoft Windows 2000 operating system, independently of Exchange. A deployment of Windows 2000 can include sites, which are a collection of IP subnets with high-bandwidth connections between them, but these sites are not the same as Exchange sites.
- Administration Exchange 2000 servers are organized into administrative groups for management purposes.
- Message routing Exchange 2000 servers are organized into routing groups to control message flow. There is no requirement for the routing group and administrative group organization to be the same.
Note that while Exchange 2000 coexists with Exchange 5.5, administrative groups and routing groups include the same servers and show up in the Exchange 5.5 directory as Exchange sites. After all the Exchange 5.5 servers are upgraded to Exchange 2000 and the Exchange organization is changed to native mode, you can define routing groups that do not correspond one to one with administrative groups. Even if Exchange 2000 does not coexist with earlier versions, it installs by default in mixed mode; you must switch it manually to native mode.
Active Directory
Exchange 2000 uses the Active Directory directory service in Windows 2000, which provides lower cost of ownership-one directory to maintain instead of two-and a unified security model. In Exchange 5.5, each server in the organization maintains its own copy of the Exchange directory and validates users' security permissions using the separate directory in Microsoft Windows NT Server version 4.0. In Exchange 2000, permissions are defined using objects in Active Directory. Some permissions in Exchange 5.5, such as mailbox ownership and Exchange administration rights, are specified by using Windows NT accounts and groups; other permissions use Exchange mailboxes and distribution lists.
Client Directory Access
With Exchange 2000, clients access the directory on Windows 2000 global catalog servers. With Exchange Server 5.5 and earlier, clients access the directory on the mailbox server.
Microsoft Outlook 2000 and Outlook 98 Service Pack 2 can access the global catalog servers directly. Earlier clients still direct their requests to their mailbox server, which redirects them to a global catalog server. This redirection capability is a key part of the support that Exchange 2000 provides for earlier clients...
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