Communications guru Suzette Haden Elgin bridges the gender gap. In this groundbreaking book, the internationally acclaimed author of The Gentle Art of Verbal Self-Defense helps you anticipate and avoid the frustrating conversational knots in which men and women all too often find themselves entangled. Picking up where other authors leave off, Suzette Haden Elgin arms you with her proven techniques for dealing effectively with verbal confrontation in your personal and professional lives. She zeroes in on how to:
* Identify the differences between women's and men's perceptions of the world and avoid the dangerous semantic traps they create
* Distinguish between innocent and willful misunderstandingsand what to do about them
* Read body language and use it as a powerful communications tool
* Recognize and put an end to the treacherous verbal games people play
Strikingly true-to-life dialogues and scenarios illustrate each point, covering nearly every argument and misunderstanding you've ever had with somebody of the opposite sex. Empowered with Elgin's proven techniques for dealing with these situations, you'll be prepared to take full control of any verbal confrontation with your co-workers, friends, and family.
The bestselling author of The Gentle Art Of Verbal Self-Defense discuses--and challenges--the theory that men and women speak different dialects of English, and demonstrates--through true-to-life scenarios and dialogues--how to take full control of verbal confrontations.
Elgin ( The Gentle Art of Verbal Self-Defense ) offers a counter to Deborah Tannen's You Just Don't Understand . Elgin argues that men and women, in fact, speak the same language and can successfully communicate with one another in the workplace, family and intimate relationships. Though she agrees that men and women perceive the world differently, she sees language and communication as a way to bridge those differences rather than as the greatest barrier. Structured around her ``Gentle Art of Verbal Self-Defense'' system, this volume demonstrates how to tackle various situations in which men and women often end up in verbal conflict. Each chapter includes a narrative conflict case study, analysis, discussion of communication techniques and review of the original case. The issues Elgin traces out are very up-to-date (two-career-family problems, sexual harassment), her advice is straightforward and clear and the techniques seem smart and reasonable. Though, as she admits, her system assumes quite a bit of cultural homogeneity, it offers a practical and useful guide for treading the minefield of communication between men and women. BOMC, QPB and Fortune Book Club selections; author tour. (June)
More Reviews and RecommendationsSUZETTE HADEN ELGIN, Ph.D., is an expert in applied psycholinguistics and the founder of the Ozark Center for Language Studies. She is the author of 23 books, including the bestselling the Gentle Art of Verbal Self-Defense books, as well as textbooks and novels.