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(Hardcover)
To become the Toyota of your industry, it's vital to emulate not only the company's process, but to learn from its company-wide culture
Toyota has changed the economic and business landscape, and in The Toyota Way, Jeffrey K. Liker explained that this success was the result of consistently applying four key management principles for organizational excellence-Philosophy, People, Problem Solving, and Process. In Toyota Talent, authors Liker and Meier explained how people are trained to perform their jobs at exceptional levels. Now Liker and coauthor Mike Hoseus delve even deeper to explore how Toyota creates and maintains a culture that sustains consistent growth, innovation, profitability, and mutual prosperity between the company and its employees.
Liker skillfully weaves 25 years of experience studying Toyota with the insider Toyota experience of Mike Hoseus and The Center for Quality People and Organizations, a group founded to teach the Toyota Way to outside organizations and support training at Toyota. Toyota Culture helps your company to change their culture so that individuals at all levels can achieve exceptional results.
Jeffrey K. Liker, the author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and co-owner of consulting firm Optiprise.
Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.
The Center for Quality People and Organizations is a Toyota-supported nonprofit organization dedicated to sharing the Toyota Way with education, community, and business organizations through the experience of former Toyota leaders.
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January 25, 2008: We are all very fortunate that one of our colleagues, Mike Hoseus, has filled an important void in the published knowledge of Toyota's total business system by recently co-authoring with Jeff Liker, 'Toyota Culture: The Heart and Soul of the Toyota Way'. Mike has done a brilliant job of creating crystal-clear descriptions of the Toyota values and the culture that derives from those values, along with detailed explanations of how Toyota creates, sustains and continuously improves its culture and business processes through its people. Numerous quotes from the people who lived in this inspired culture working side-by-side with Mike really bring life and meaning to this incredibly useful and valuable work. I truly think that this is the most important work ever on the real 'secret' of Toyota's success, and recommend it highly. Every CEO and executive team should make this their bible to achieve global competitive advantage and build a lasting enterprise. Bob Bennett, president, Lean Consulting Associates, LLC