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(Paperback)
Average Customer Rating:
(2 ratings)
Useful for salespeople, managers, entrepreneurs, and business leaders, this guide offers insight and strategies for using the telephone as a sales tool, with chapters on using the voice, closing the sale, telemarketing scripts, and common mistakes to avoid, as well as legal issues and telemarketing fraud. Bendremer teaches selling and telemarketing skills and acts as a consultant. Annotation ©2003 Book News, Inc., Portland, OR
Number of Reviews: 2
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Great Book
John Chancellor, New Orleans, A reviewer, 05/20/2004
This book is full of good sound practical advise. Ellen also gives you plenty of sources for additional information or services. If you are involved in any way in telemarketing, you should read this book. If you have employees in telemarketing, it should be a must read for them.
This book is excellent!
Jason Rich
(jr7777@aol.com)
, A reviewer, 06/27/2003
This book has helped me develop my telemarketing skills and has allowed me to increase my sales in less than three weeks. The book is full of excellent advice and easy-to-follow tips designed for anyone who uses the telephone as a sales tool.