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Adapt to the changing world of volunteer management. More than ever, today's volunteers work online, need flexible hours, and want to play a role in defining their jobs. They also want to feel a sense of responsibility for your organization's overall mission. Harness this passion and potential--with results that uplift your goals and enable your volunteers. # Includes: A profile of the 21st century volunteer. # The seven deadly sins of recruiting volunteers. # Framing your recruitment message to Boomers, Gen X, and Gen Y. # The three levels of motivation. # The six rules of empowerment. # Tons of resources! You get ministry job descriptions, applications, and interview questions; activities, icebreakers, and team-builders for volunteer meetings; community-building activities; tips for board retreats and planning sessions; and more!