The Four Conversations: Daily Communication That Gets Results by Jeffrey D Ford, Laurie Ford

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(Paperback)

  • Pub. Date: August 2009
  • 238pp
  • Sales Rank: 85,079

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    Product Details

    • Pub. Date: August 2009
    • Publisher: Berrett-Koehler Publishers, Inc.
    • Format: Paperback, 238pp
    • Sales Rank: 85,079

    Synopsis

    Most conversations to get things done at work are of one of four types-initiative conversations, conversations for understanding, performance conversations, or conversations for closure-but they are often done poorly or misused. This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.

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    Biography

    Ford is an Associate Professor at the Max Fisher College of Business at Ohio State University.

    Ford is an independent management consultant and owner of Critical Path Consultants.

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