Surviving Aggressive People: Practical Violence Prevention Skills for the Workplace and the Street by Shawn T. Smith, Shawn T. Smith

From the Publisher

Surviving Aggressive People is the first book to offer realistic violence prevention techniques to human resource personnel, front line workers who regularly deal with the public, and anyone who wants to learn practical methods to prevent aggression in schools, on the streets, and in other public places. Describing techniques long used by law enforcement and psychiatric workers, but not generally taught to the public, this is not a conflict management book, but a thorough description of step-by-step ways to recognize, avoid, or escape dangerous encounters with aggressors. Topics covered include:

• How to listen to your intution in a threatening situation
• How to communicate in a crisis
• How to recognize the subtle cues of criminal intent
• How to respond to the early warning signs of violence

About the Author:
Shawn T. Smith is the founder of Peaceful Paths, a company that provides violence prevention training and security consulting. He developed and teaches two violence prevention programs: Managing a Hostile Public, designed mainly for the workplace, and Defense Skills for Women, which includes both verbal and physical defense skills. Smith's company has presented these courses to students, government entities, private corporations, and the general public. He's received coverage for his work in numerous newspapers, on radio talk shows, and on television. In addition to degrees in Communication and Psychology from the University of Colorado at Denver, Smith has had years of first-hand experience with violence prevention, patrolling the streets with the Guardian Angels and serving as a trainer and senior patrol leader for the nationally renowned organization. His background also includes work in a group home for troubled and violent teens, and in a drug and alcohol detoxification facility. Smith has studied martial arts for seventeen years.

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