Preface xi

Contributing Authors xv

Section 1 The Setting 1

1 Competing Perspectives on Public Personnel Administration: Civil Service, Patronage, and Privatization Donald E. Klingner 3

2 What Every Public Personnel Manager Should Know About the Constitution David H. Rosenbloom Joshua Chanin 17

3 Human Resource Management in the Federal Government During a Time of Change James R. Thompson Robert Seidner 34

4 Personnel and Human Resource Management in the States Sally Coleman Selden 46

5 Local Government Personnel Administration: Heritage, Contemporary Practice, and Portents Susan G. Mason Lana Stein 64

6 Personnel Recruitment and Retention in the Nonprofit Sector Beth Gazley 79

Section 2 Techniques 93

7 Strategic Human Resources Management Joan E. Pynes 95

8 The Trials and Tribulations of Performance Appraisal: Problems and Prospects in the Twenty-First Century Dennis M. Daley 107

9 Employee Benefits Gary E. Roberts 123

10 Challenges in Motivating the Public Sector Employee: Theory and Practice in a Dynamic Environment Gerald T. Gabris Trenton J. Davis 142

11 Human Resource Metrics in Government: Measuring the Impacts of HRM Steven W. Hays Robert Lavigna 160

12 Planning for Today and Tomorrow: Workforce Planning Willow S. Jacobson 179

13 Employee Rights to Address Wrongs: Trends in State Government Grievance Practices Jessica E. Sowa 203

Section 3 The Issues 217

14 Affirmative Action and Diversity in the Public Sector J. Edward Kellough 219

15 Gender and Workplace Issues Mary E. Guy Susan Spice 236

16 HR Information Technology Systems in State Government: Findings from the 2007 Government Performance Project Robert T.Wooters 253

17 Ethics and Human Resource Management Jonathan P. West 275

18 Current Developments in Public Sector Labor Relations Patrice M. Mareschal 290

19 Outsourcing Human Resources: Problems and Prospects for the Public Sector Jerrell D. Coggburn 308

Section 4 Conclusion 325

20 Turbulence in the Civil Service: Whither the Public Service Ethos? James S. Bowman 327

Index 339