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The state agency that I work for uses Grote's Perf. Appraisal system. This book is great as a reference. I have 'highlighted it to death'! I pull it out and refer to it often, but especially at the beginning, mid-point, and near the end of the appraisal/evaluation period. I have personally talked with him on the phone and he is great!
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I work for a state government agency and we use Grote's discipline w/o punishment (DWOP)& his performance appraisal systems. Both are excellent. This guide is a great reference for performance appraisals. I have 'highlighted' and written all inside mine. Provides straightforward, very useful information. I have talked with Mr. Grote on the phone and he is very helpful, friendly, and enthusiastic about...
"Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:
• How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?
• Which is more important -- the results the person achieved or the way she went about doing the job?
• Is there such a thing as a perfect performance appraisal form?
Many of the answers include a Hot Tip or Red Flag: a note to the reader making a particularly insightful suggestion. This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively."
This book is highly recommended for the organization or manager seeking to become more comfortable with the appraisal process. (April, 2003)
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Dick Grote (Dallas, TX) is one of America’s best-recognized authors, consultants, and speakers on performance appraisal. He is the author of Discipline Without Punishment (AMACOM: 0-8144-0276-3) and The Complete Guide to Performance Appraisal (AMACOM: 0-8144-0313-1). His articles have appeared in Harvard Business Review and The Wall Street Journal.