Synopsis

With the growing influence of the external environment on internal operations, organizations need to be able to adapt and change. Managers at all levels must diagnose organizational issues, develop a compelling vision, engage others in this collective journey, and bring change to fruition. This book helps leaders, managers, and students do just that.

Biography

Cynthia Ingols is an Associate Professor, School of Management (SOM), Simmons College, Boston. At the SOM, she directs the internship program for undergraduate and MBA students, and teaches courses in Organizational Change and Career Strategies to MBA students. Ingols leads Strategic Leadership for Women, an executive education program with a global reach that strengths the leadership skills and self-confidence of its participants. Early in her career, she received her doctorate from the Harvard Graduate School of Education in Organization Behavior and taught Management Communication at the Harvard Business School.

Cynthia focuses her consulting work in three areas: conducting diagnostic work to promote change in organizations; developing interactive executive education programs, particularly using cases and simulations; and, coaching executives to enhance their leadership capacity and careers. Ingols’ research and publications follow similar lines. Her research on executive education programs has been published in leading journals, such as Harvard Business Review, Organizational Dynamics, and Training. Her research work on creating innovative organizational structures and change was published in the Design Management Journal. She has published numerous articles about careers in journals such as the Journal of Career Development and Human Resource Development Quarterly. She co-authored two books on career management: Take Charge of Your Career (2005), and A Smart, Easy Guide to Interviewing (2003).

Tupper Cawsey is Professor Emeritus of Business, Wilfrid Laurier University. He is presently Editor, Case Research Journal, for the North American Case Research Association. He has served on several boards of directors and was Chair, Lutherwood Board from 2003 - 2008. Tupper was recognized nationally in 2001 as one of Canada’s top five business professors by receiving the Leaders in Management Education award, sponsored by PricewaterhouseCoopers and the National Post. He is also the 1994 recipient of the David Bradford Educator Award, presented by the Organizational Behaviour Teaching Society, and the 1990 Wilfrid Laurier University "Outstanding Teacher Award".

Tupper created the Case Track for the Administrative Sciences Association of Canada, a peer review process for cases. He is author or coauthor of over 6 books and monographs including, Toolkit for Organizational Change – 1^st Edition, Canadian Cases in Human Resource Management, Cases in Organizational Behaviour and several monographs including Control Systems in Excellent Canadian Companies and the Career Management Guide. Tupper has over 50 refereed journal and conference publications. In 2005, he received the Christiansen Award from the Kaufman Foundation and the North American Case Research Association and in 2007.his case, “Board Games at Lutherwood” won the Directors College Corporate Governance Award and the Bronze Case Award at the NACRA Conference. In 2009, his case, “NuComm International” won the Gold Case Award at the NACRA Conference.

Gene Deszca is Professor of Business Administration, a former MBA Director, and is currently the Associate MBA Director in the School of Business and Economics at Wilfrid Laurier University. He has held a number of leadership roles at Laurier, including ones involving the development and launch of the full-time, one year MBA program, the executive MBA program, and the international concentration. He was instrumental in the development of the Society of Management Accountants of Canada's post-university professional accreditation programs and is a member of their national Board of Directors.

Gene is the author or coauthor over 100 journal, conference publications/presentations, books, monographs, and technical papers. These include the books Canadian Cases in Human Resource Management, and Cases in Organizational Behaviour and the articles Driving Loyalty Through Time-to-Value, and Managing the New Product Development Process: Best-in-Class Principles and Leading Practices. His current research and consulting activity focuses on organizational change and the development of high performance enterprises.