Nickel and Dimed: On (Not) Getting by in America by Barbara Ehrenreich

From Barnes & Noble

To understand life beyond boom-time America, Barbara Ehrenreich spent months laboring as a cleaning woman; as a waitress; and as a Wal-Mart sales clerk. Her revelations about these hard, supposedly "unskilled" jobs and the difficulty of making ends meet in the U.S. gives this book a powerful, personal edge.

From the Publisher

The bestselling, landmark work of undercover reportage, now updated

Acclaimed as an instant classic upon publication, Nickel and Dimed has sold more than 1.5 million copies and become a staple of classroom reading. Chosen for “one book” initiatives across the country, it has fueled nationwide campaigns for a living wage. Funny, poignant, and passionate, this revelatory firsthand account of life in low-wage America—the story of Barbara Ehrenreich’s attempts to eke out a living while working as a waitress, hotel maid, house cleaner, nursing-home aide, and Wal-Mart associate—has become an essential part of the nation’s political discourse.

Now, in a new afterword, Ehrenreich shows that the plight of the underpaid has in no way eased: with fewer jobs available, deteriorating work conditions, and no pay increase in sight, Nickel and Dimed is more relevant than ever.

Publishers Weekly

In contrast to recent books by Michael Lewis and Dinesh D'Souza that explore the lives and psyches of the New Economy's millionares, Ehrenreich (Fear of Falling: The Inner Life of the Middle Class) turns her gimlet eye on the view from the workforce's bottom rung. Determined to find out how anyone could make ends meet on $7 an hour, she left behind her middle class life as a journalist—except for $1000 in start-up funds, a car and her laptop computer—to try to sustain herself as a low-skilled worker for a month at a time. In 1999 and 2000, Ehrenreich worked as a waitress in Key West, Fla., as a cleaning woman and a nursing home aide in Portland, Maine, and in a Wal-Mart in Minneapolis, Minn.

During the application process, she faced routine drug tests and spurious "personality tests"; once on the job, she endured constant surveillance and numbing harangues over infractions like serving a second roll and butter. Beset by transportation costs and high rents, she learned the tricks of the trade from her co-workers, some of whom sleep in their cars, and many of whom work when they're vexed by arthritis, back pain or worse, yet still manage small gestures of kindness. Despite the advantages of her race, education, good health and lack of children, Ehrenreich's income barely covered her month's expenses in only one instance, when she worked seven days a week at two jobs (one of which provided free meals) during the off-season in a vacation town. Delivering a fast read that's both sobering and sassy, she gives readers pause about those caught in the economy's undertow, even in good times.

New York Times Book Review - Dorothy Gallagher

We have Barbara Ehrenreich to thank for bringing us the news of America's working poor so clearly and directly, and conveying with it a deep moral outrage and a finely textured sense of lives as lived. As Michael Harrington was, she is now our premier reporter of the underside of capitalism.

Ms. Magazine - Vivien Labaton

Nickel and Dimed is an important book that should be read by anyone who has been lulled into middle-class complacency.

New York Times

One of today's most original writers.

Chicago Tribune

Ehrenreich is passionate, public, hotly lucid, and politically engaged.

Boston Globe

Ehrenreich's scorn withers, her humor stings, and her radical light shines on.

Susannah Meadows

"Jarring, full of riveting grit . . . This book is already unforgettable."
—Susannah Meadows, Newsweek

Stephen Metcalf

"Ehrenreich is a superb and relaxed stylist {with} a tremendous sense of rueful humor."
—Stephen Metcalf, Los Angeles Times Book Review

Diana Henriques

". . . you will read this explosive little book cover to cover and pass it on to all your friends and relatives."
—Diana Henriques, The New York Times

Anne Colamosca

"Angry, amusing . . . An in-your-face expose."
—Anne Colamosca, Business Week

Dorothy Gallagher

"Barbara Ehrenreich . . . is our premier reporter of the underside of capitalism."
—Dorothy Gallagher, The New York Times Book

Eileen Boris

"With grace and wit, Ehrenreich discovers . . . the irony of being nickel and dimed during unprecedented prosperity."
—Eileen Boris, The Boston Globe

Library Journal

A close observer and astute analyzer of American life (The Worst Years of Our Life and The Fear of Falling), Ehrenreich turns her attention to what it is like trying to subsist while working in low-paying jobs. Inspired to see what boom times looked like from the bottom, she hides her real identity and attempts to make a life on a salary of just over $300 per week after taxes. She is often forced to work at two jobs, leaving her time and energy for little else than sleeping and working. Ehrenreich vividly describes her experiences living in isolated trailers and dilapidated motels while working as a nursing-home aide, a Wal-Mart "sales associate," a cleaning woman, a waitress, and a hotel maid in three states: Florida, Maine, and Minnesota. Her narrative is candid, often moving, and very revealing. Looking back on her experiences, Ehrenreich claims that the hardest thing for her to accept is the "invisibility of the poor"; one sees them daily in restaurants, hotels, discount stores, and fast-food chains but one doesn't recognize them as "poor" because, after all, they have jobs. No real answers to the problem but a compelling sketch of its reality and pervasiveness. [Previewed in Prepub Alert, LJ 1/01.] Jack Forman, San Diego Mesa Coll. Lib. Copyright 2001 Cahners Business Information.

School Library Journal

Adult/High School-Between 1998 and 2000, Ehrenreich spent about three months in three cities throughout the nation, attempting to "get by" on the salary available to low-paid and unskilled workers. Beginning with advantages not enjoyed by many such individuals-she is white, English-speaking, educated, healthy, and unburdened with transportation or child-care worries-she tried to support herself by working as a waitress, a cleaning woman, a nursing-home aide, and a Wal-Mart employee. She discovered that her average salary of $7 per hour couldn't even provide the necessities of life (rent, transportation, and food), let alone the luxury of health coverage. Her account is at once enraging and sobering. In straightforward language, she describes how labor-intensive, demeaning, and controlling such jobs can be: she scrubbed floors on her hands and knees, and found out that talking to coworkers while on the job was considered "time theft." She describes full-time workers who sleep in their cars because they cannot afford housing and employees who yearn for the ability to "take a day off now and then-and still be able to buy groceries the next day." In a concluding chapter, Ehrenreich takes on issues and questions posed before and during the experiment, including why these wages are so low, why workers are so accepting of them, and what Washington's refusal to increase the minimum wage to a realistic "living wage" says about both our economy and our culture. Mandatory reading for any workforce entrant.-Dori DeSpain, Fairfax County Public Library, VA Copyright 2001 Cahners Business Information.

What People Are Saying

Molly Ivins
Reading Ehrenreich is good for the soul.

Diane Sawyer
Barbara Ehrenreich is smart, provocative, funny, and sane in a world that needs more of all four.

Product Details

• Table of Contents
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Table of Contents

Read an Excerpt

The idea that led to this book arose in comparatively sumptuous circumstances. Lewis Lapham, the editor of Harper’s, had taken me out for a $30 lunch at some understated French country-style place to discuss future articles I might write for his magazine. I had the salmon and field greens, I think, and was pitching him some ideas having to do with pop culture when the conversation drifted to one of my more familiar themes—poverty. How does anyone live on the wages available to the unskilled? How, in particular, we wondered, were the roughly four million women about to be booted into the labor market by welfare reform going to make it on $6 or $7 an hour? Then I said something that I have since had many opportunities to regret: "Someone ought to do the old-fashioned kind of journalism—you know, go out there and try it for themselves. " I meant someone much younger than myself, some hungry neophyte journalist with time on her hands. But Lapham got this crazy-looking half smile on his face and ended life as I knew it, for long stretches at least, with the single word "You. "

The last time anyone had urged me to forsake my normal life for a run-of-the-mill low-paid job had been in the seventies, when dozens, perhaps hundreds, of sixties radicals started going into the factories to "proletarianize" themselves and organize the working class in the process. Not this girl. I felt sorry for the parents who had paid college tuition for these blue-collar wannabes and sorry, too, for the people they intended to uplift. In my own family, the low-wage way of life had never been many degrees of separation away; it wasclose enough, in any case, to make me treasure the gloriously autonomous, if not always well-paid, writing life. My sister has been through one low-paid job after another—phone company business rep, factory worker, receptionist—constantly struggling against what she calls "the hopelessness of being a wage slave. " My husband and companion of seventeen years was a $4.50-an-hour warehouse worker when I fell in with him, escaping eventually and with huge relief to become an organizer for the Teamsters. My father had been a copper miner; uncles and grandfathers worked in the mines or for the Union Pacific. So to me, sitting at a desk all day was not only a privilege but a duty: something I owed to all those people in my life, living and dead, who’d had so much more to say than anyone ever got to hear.

Adding to my misgivings, certain family members kept reminding me unhelpfully that I could do this project, after a fashion, without ever leaving my study. I could just pay myself a typical entry-level wage for eight hours a day, charge myself for room and board plus some plausible expenses like gas, and total up the numbers after a month. With the prevailing wages running at $6–$7 an hour in my town and rents at $400 a month or more, the numbers might, it seemed to me, just barely work out all right. But if the question was whether a single mother leaving welfare could survive without government assistance in the form of food stamps, Medicaid, and housing and child care subsidies, the answer was well known before I ever left the comforts of home. According to the National Coalition for the Homeless, in 1998—the year I started this project—it took, on average nationwide, an hourly wage of $8.89 to afford a one-bedroom apartment, and the Preamble Center for Public Policy was estimating that the odds against a typical welfare recipient’s landing a job at such a "living wage" were about 97 to 1. Why should I bother to confirm these unpleasant facts? As the time when I could no longer avoid the assignment approached, I began to feel a little like the elderly man I once knew who used a calculator to balance his checkbook and then went back and checked the results by redoing each sum by hand.

In the end, the only way to overcome my hesitation was by thinking of myself as a scientist, which is, in fact, what I was educated to be. I have a Ph.D. in biology, and I didn’t get it by sitting at a desk and fiddling with numbers. In that line of business, you can think all you want, but sooner or later you have to get to the bench and plunge into the everyday chaos of nature, where surprises lurk in the most mundane measurements. Maybe when I got into the project, I would discover some hidden economies in the world of the low-wage worker. After all, if almost 30 percent of the workforce toils for $8 an hour or less, as the Washington-based Economic Policy Institute reported in 1998, they may have found some tricks as yet unknown to me. Maybe I would even be able to detect in myself the bracing psychological effects of getting out of the house, as promised by the wonks who brought us welfare reform. Or, on the other hand, maybe there would be unexpected costs—physical, financial, emotional—to throw off all my calculations. The only way to find out was to get out there and get my hands dirty.

In the spirit of science, I first decided on certain rules and parameters. Rule one, obviously enough, was that I could not, in my search for jobs, fall back on any skills derived from my education or usual work—not that there were a lot of want ads for essayists anyway. Two, I had to take the highest-paying job that was offered me and do my best to hold it; no Marxist rants or sneaking off to read novels in the ladies’ room. Three, I had to take the cheapest accommodations I could find, at least the cheapest that offered an acceptable level of safety and privacy, though my standards in this regard were hazy and, as it turned out, prone to deterioration over time.

I tried to stick to these rules, but in the course of the project, all of them were bent or broken at some time. In Key West, for example, where I began this project in the late spring of 1998, I once promoted myself to an interviewer for a waitressing job by telling her I could greet European tourists with the appropriate Bonjour or Guten Tag, but this was the only case in which I drew on any remnant of my actual education. In Minneapolis, my final destination, where I lived in the early summer of 2000, I broke another rule by failing to take the best-paying job that was offered, and you will have to judge my reasons for doing so yourself. And finally, toward the very end, I did break down and rant—stealthily, though, and never within hearing of management.

There was also the problem of how to present myself to potential employers and, in particular, how to explain my dismal lack of relevant job experience. The truth, or at least a drastically stripped-down version thereof, seemed easiest: I described myself to interviewers as a divorced homemaker reentering the workforce after many years, which is true as far as it goes. Sometimes, though not always, I would throw in a few housecleaning jobs, citing as references former housemates and a friend in Key West whom I have at least helped with after-dinner cleanups now and then. Job application forms also want to know about education, and here I figured the Ph.D. would be no help at all, might even lead employers to suspect that I was an alcoholic washout or worse. So I confined myself to three years of college, listing my real-life alma mater. No one ever questioned my background, as it turned out, and only one employer out of several dozen bothered to check my references. When, on one occasion, an exceptionally chatty interviewer asked about hobbies, I said "writing" and she seemed to find nothing strange about this, although the job she was offering could have been performed perfectly well by an illiterate.

Finally, I set some reassuring limits to whatever tribulations I might have to endure. First, I would always have a car. In Key West I drove my own; in other cities I used Rent-A-Wrecks, which I paid for with a credit card rather than my earnings. Yes, I could have walked more or limited myself to jobs accessible by public transportation. I just figured that a story about waiting for buses would not be very interesting to read. Second, I ruled out homelessness as an option. The idea was to spend a month in each setting and see whether I could find a job and earn, in that time, the money to pay a second month’s rent. If I was paying rent by the week and ran out of money I would simply declare the project at an end; no shelters or sleeping in cars for me. Furthermore, I had no intention of going hungry. If things ever got to the point where the next meal was in question, I promised myself as the time to begin the "experiment" approached, I would dig out my ATM card and cheat.

So this is not a story of some death-defying "undercover" adventure. Almost anyone could do what I did—look for jobs, work those jobs, try to make ends meet. In fact, millions of Americans do it every day, and with a lot less fanfare and dithering.

I AM, OF COURSE, VERY DIFFERENT FROM THE PEOPLE WHO NORMALLY fill America’s least attractive jobs, and in ways that both helped and limited me. Most obviously, I was only visiting a world that others inhabit full-time, often for most of their lives. With all the real-life assets I’ve built up in middle age—bank account, IRA, health insurance, multiroom home—waiting indulgently in the background, there was no way I was going to "experience poverty" or find out how it "really feels" to be a long-term low-wage worker. My aim here was much more straightforward and objective—just to see whether I could match income to expenses, as the truly poor attempt to do every day. Besides, I’ve had enough unchosen encounters with poverty in my lifetime to know it’s not a place you would want to visit for touristic purposes; it just smells too much like fear.

Unlike many low-wage workers, I have the further advantages of being white and a native English speaker. I don’t think this affected my chances of getting a job, given the willingness of employers to hire almost anyone in the tight labor market of 1998 to 2000, but it almost certainly affected the kinds of jobs I was offered. In Key West, I originally sought what I assumed would be a relatively easy job in hotel housekeeping and found myself steered instead into waitressing, no doubt because of my ethnicity and my English skills. As it happened, waitressing didn’t provide much of a financial advantage over housekeeping, at least not in the low-tip off-season when I worked in Key West. But the experience did help determine my choice of other localities in which to live and work. I ruled out places like New York and L.A., for example, where the working class consists mainly of people of color and a white woman with unaccented English seeking entry-level jobs might only look desperate or weird.

I had other advantages—the car, for example—that set me off from many, though hardly all, of my coworkers. Ideally, at least if I were seeking to replicate the experience of a woman entering the workforce from welfare, I would have had a couple of children in tow, but mine are grown and no one was willing to lend me theirs for a monthlong vacation in penury. In addition to being mobile and unencumbered, I am probably in a lot better health than most members of the long-term low-wage workforce. I had everything going for me.

If there were other, subtler things different about me, no one ever pointed them out. Certainly I made no effort to play a role or fit into some imaginative stereotype of low-wage working women. I wore my usual clothes, wherever ordinary clothes were permitted, and my usual hairstyle and makeup. In conversations with coworkers, I talked about my real children, marital status, and relationships; there was no reason to invent a whole new life. I did modify my vocabulary, however, in one respect: at least when I was new at a job and worried about seeming brash or disrespectful, I censored the profanities that are—thanks largely to the Teamster influence—part of my normal speech. Other than that, I joked and teased, offered opinions, speculations, and, incidentally, a great deal of health related advice, exactly as I would do in any other setting.

Several times since completing this project I have been asked by acquaintances whether the people I worked with couldn’t, uh, tell—the supposition being that an educated person is ineradicably different, and in a superior direction, from your workaday drones. I wish I could say that some supervisor or coworker told me even once that I was special in some enviable way—more intelligent, for example, or clearly better educated than most. But this never happened, I suspect because the only thing that really made me "special" was my inexperience. To state the proposition in reverse, low-wage workers are no more homogeneous in personality or ability than people who write for a living, and no less likely to be funny or bright. Anyone in the educated classes who thinks otherwise ought to broaden their circle of friends.

There was always, of course, the difference that only I knew—that I wasn’t working for the money, I was doing research for an article and later a book. I went home every day not to anything resembling a normal domestic life but to a laptop on which I spent an hour or two recording the day’s events—very diligently, I should add, since note taking was seldom an option during the day. This deception, symbolized by the laptop that provided a link to my past and future, bothered me, at least in the case of people I cared about and wanted to know better. (I should mention here that names and identifying details have been altered to preserve the privacy of the people I worked with and encountered in other settings during the course of my research. In most cases, I have also changed the names of the places I worked and their exact locations to further ensure the anonymity of people I met.)

In each setting, toward the end of my stay and after much anxious forethought, I "came out" to a few chosen coworkers. The result was always stunningly anticlimactic, my favorite response being, "Does this mean you’re not going to be back on the evening shift next week? " I’ve wondered a lot about why there wasn’t more astonishment or even indignation, and part of the answer probably lies in people’s notion of "writing. " Years ago, when I married my second husband, he proudly told his uncle, who was a valet parker at the time, that I was a writer. The uncle’s response: "Who isn’t? " Everyone literate "writes, " and some of the low-wage workers I have known or met through this project write journals and poems—even, in one case, a lengthy science fiction novel.

But as I realized very late in this project, it may also be that I was exaggerating the extent of the "deception" to myself. There’s no way, for example, to pretend to be a waitress: the food either gets to the table or not. People knew me as a waitress, a cleaning person, a nursing home aide, or a retail clerk not because I acted like one but because that’s what I was, at least for the time I was with them. In every job, in every place I lived, the work absorbed all my energy and much of my intellect. I wasn’t kidding around. Even though I suspected from the start that the mathematics of wages and rents were working against me, I made a mighty effort to succeed.

I make no claims for the relevance of my experiences to anyone else’s, because there is nothing typical about my story. Just bear in mind, when I stumble, that this is in fact the best case scenario: a person with every advantage that ethnicity and education, health and motivation can confer attempting, in a time of exuberant prosperity, to survive in the economy’s lower depths.

Excerpted from Nickel and Dimed by Barbara Ehrenreich. Copyright © 2001. by Barbara Ehrenreich. Published in 2008 by Henry Holt and Company, LLC.

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