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This new edition, like its predecessor, will help people understand and cope with organizational change. New material includes the "Focus On" sections of each chapter, which apply key theories to contemporary cases of stunning change in corporate America, such as those of Napster, Microsoft, Ford, and GE.
PATRICK E. CONNOR is Professor of Organizational Analysis, Atkinson Graduate School of Management, Willamette University in Salem, Oregon.
LINDA K. LAKE is a consultant in Kirkland, Washington, a suburb of Seattle, working with start-up and emerging firms in the health services industry. She also chairs the Washington State Board of Health.
RICHARD W. STACKMAN is Assistant Professor of Business Administration at the University of Washington, Tacoma.
| Tables, Figures, and Questionnaires | ||
| Preface | ||
| 1 | Managing Organizational Change | 1 |
| 2 | Getting Started | 17 |
| 3 | Objects of Change | 37 |
| 4 | Technological and Structural Methods of Change | 69 |
| 5 | Managerial and Human Methods of Change | 91 |
| 6 | Strategies for Change | 117 |
| 7 | Who's Who in the Change Process | 139 |
| 8 | Change Policy | 169 |
| 9 | Conducting the Change | 187 |
| 10 | Ethical Issues in Managing Change | 221 |
| Selected Bibliography | 243 | |
| Index | 247 |
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