Table of Contents
(NOTE:
An asterisk indicates a new article featured in this edition.)
I. INTRODUCTION
Jon L. Pierce and John W. Newstrom, Understanding and Using the Best-Sellers.
John Micklethwait and Adrian Wooldridge, The Witch Doctors: Making Sense of the Management Gurus.
*Chris Argyris, Flawed Advice and the Management Trap
Jon L. Pierce and John W. Newstrom, with Larry L. Cummings, Reflections on the Best Sellers—A Cautionary Note.
II. MANAGEMENT PARADIGMS
Joel A. Barker, Paradigms: The Business of Discovering the Future.
III. BEST-SELLER “CLASSICS.”
Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence.
W. Edwards Deming, Out of the Crisis.
Kenneth Blanchard and Spencer Johnson, The One Minute Manager.
Douglas McGregor, The Human Side of Enterprise.
Abraham H. Maslow, Maslow on Management.
IV. HIGH-PERFORMING ORGANIZATIONS
*Jon R. Katzenbach, Peak Performance.
*Malcolm Gladwell, The Tipping Point.
Jay R. Galbraith and Edward E. Lawler, III, Organizing for the Future.
V. ORGANIZATIONAL VISION AND STRATEGY
James R. Collins and Jerry I. Porras, Built to Last
*Robert S. Kaplan and David P. Norton, The Strategy-Focused Organization.
VI. MOTIVATION
*Edward E. Lawler, III, Rewarding Excellence.
*Kenneth W. Thomas, Intrinsic Motivation at Work.
Jeffrey Pfeffer, The Human Equation.
VII. EMPOWERMENT AND PARTICIPATION
James A. Belasco and Ralph C. Stayer, Flight of the Buffalo.
William C. Byham, with Jeff Cox, HeroZ: Empower Yourself, Your Coworkers, Your Company.
John Case, The Open-Book Experience.
VIII. TEAMS AND TEAMWORK
Jon R. Katzenbach and Douglas K. Smith, The Wisdom of Teams.
Jon R. Katzenbach, Teams at the Top.
Richard S. Wellins, William C. Byham, and Jeanne M. Wilson, Empowered Teams.
IX. LEADERSHIP
Noel M. Tichy with Eli Cohen, The Leadership Engine: How Winning Companies Build Leaders at Every Level.
Richard L. Daft and Robert H. Lengel, Fusion Leadership: Unlocking the Subtle Forces that Change People and Organizations.
*James C. Collins, Good to Great.
X. MANAGING DIVERSITY
Judy B. Rosener, America's Competitive Secret: Women Managers.
XI. ORGANIZATIONAL CHANGE AND RENEWAL
*Dannemiller Tyson Associates, Whole-Scale Change.
*Spencer Johnson, Who Moved My Cheese?
Dave Ulrich, Human Resource Champions.
XII. ORGANIZATIONAL LEARNING AND KNOWLEDGE-DRIVEN ORGANIZATIONS
Peter Senge, The Fifth Discipline.
Margaret Wheatley, Leadership and the New Science: Learning about Organization from an Orderly Universe.
Thomas H. Davenport and Laurence Prusak, Working Knowledge
*Ian I. Mitroff, with Gus Anagnos, Managing Crises before They Happen.
XIII. ETHICS AND MANAGEMENT
James M. Kouzes and Barry L. Posner, Credibility.
Joseph Badaracco, Jr., Defining Moments: When Managers Must Choose between Right and Right.
XIV. GLOBAL DIMENSIONS
John Naisbitt, Global Paradox: The Bigger the World Economy, the More Powerful Its Smallest Players
XV. MANAGING PERSONAL EFFECTIVENESS
Stephen R. Covey, The Seven Habits of Highly Effective People: Restoring the Character Ethic.
Dorothy Marcic, Managing with the Wisdom of Love.
Lance H. K. Secretan, Reclaiming Higher Ground.
*Daniel Goleman, Working with Emotional Intelligence
*Stephen C. Lundin, Harry Paul, and John Christensen, Fish!
Glossary of Terms
Index
Bibliography of Inclusions
Forewords & Introductions
The last two decades were marked by an intense fascination with, and a continued proliferation of, books on management, managers, and organizations. Bookstores around the country featured a larger number than ever before of management books, and many of these books found themselves on, or close to, the "best-sellers" list. Clearly, both managers and the general public remain intrigued by, and are searching for answers in, the popular business literature.
The Manager's Bookshelf. A Mosaic of Contemporary Views was prepared both for managers and management students. A significant number of individuals in both of these groups do not have sufficient time to read widely, yet many people find themselves involved in conversations where someone else refers to ideas like vision, self-directed workteams, or spirituality. We believe that a laudable goal for managers as well as all students of management is to remain current in their understanding of the views being expressed about organizational and management practices. To help you become a better-informed organizational citizen, we prepared The Manager's Bookshelf, which introduces you to more than 40 recently popular management books.
The Manager's Bookshelf, as a book of concise readings, does not express the views of one individual on the management of organizations, nor does it attempt to integrate the views of several dozen authors. Instead, this book is a collagea composite portrait constructed from a variety of sources. It provides you with insights into many aspects of organizational management from the perspectives of a diverse group of management writers, including some highlyregarded authors such as Douglas McGregor, Ed Lawler, Chris Argyris, Dan Goleman, Stephen Covey, Bill Byham, Thomas Peters, Margaret Wheatley, John Case, Peter Senge, and Judy Rosener. Through this collection we will introduce you to the thoughts, philosophy, views, and experiences of a number of authors whose works have captivated the attention of today's management community.
This book contains a rich array of pieces. From a topical perspective, its inclusions focus on ethics, global perspectives, participative practices, environmental trends, organizational culture, managing diversity, strategy, and managerial/ leadership styles. This collection includes the views from a variety of individualssome practitioners, some philosophers, some management consultants, and some management educators. The selections reflect a wide variety in terms of their tone and tenor, as well as the bases for their conclusions. Indeed, critics have characterized some of the authors' works as passionate, invaluable, and insightful, whereas others have been attacked as overly academic, superficial, or unrealistic.
The nature and source of the ideas expressed in this collection are diverse. Some inclusions are prescriptive in nature, whereas others are descriptive; some are philosophical, whereas others report on personal or organizational experiences; some of these works represent armchair speculation, whereas others are based on empirical study. Finally, the selections take a variety of forms. Some of the readings are excerpts extracted from the original book, some of the readings are articles written by the book's author in which part of their philosophy on management is revealed, and some of the inclusions are descriptive summaries of popular books that. have been specially prepared for inclusion in The Manager's Bookshelf.
This collage can provide you with useful insights, stimulate your thinking, and spark stimulating dialogue with your colleagues about the management of today's organizations. We hope these readings will prompt you to raise questions of yourself and your peers about the viability of many of the ideas expressed by these authors regarding the practice of organizational management. If these goals are met, our purpose for assembling this collection will be realized.