Leadership Communication by Deborah Barrett

Introduction: What is Leadership Communication
Connecting Leadership and Communication
Applying the Leadership Communication Framework
Projecting a Positive Leadership Ethos
Assessing Leadership Communication Skills and Developing an Improvement Plan
Section One – Core Leadership Communication
Chapter 1 – Developing Leadership Communication Strategy
Establishing a Clear Communication Purpose
Developing your Communication Strategy
Analyzing your Audiences
Organizing Written and Oral Communication Effectively
Chapter 2 – Creating Effective Leadership Documents
Selecting the Most Effective Communication Medium
Creating Individual or Team Documents
Organizing Document Content Coherently
Conforming to Content and Formatting Expectations in Correspondence
Including Expected Contents in Reports
Formatting Business Documents Effectively
Chapter 3 – Using Language to Achieve a Leadership Purpose
Achieving a Positive Ethos through Tone and Style
Communicating Concisely
Using Business Language Correctly
Employing Efficient and Effective Editing Techniques
Chapter 4 – Developing and Delivering Leadership Presentations
Planning your Presentation, Including Developing a Communication Strategy
Preparing the Organization and Delivery to Achieve the Greatest Impact
Presenting Effectively and with Greater Confidence
Chapter 5 –Using Graphics and PowerPoint for a Leadership Edge
Recognizing When to Use Graphics
Selecting and Designing Effective Data Charts
Creating meaningful and effective text layouts
Employing Fundamental Graphic Content and Design Principles
Making the Most of PowerPoint as a Design and Presentation Tool
Section Two – Managerial Leadership Communication
Chapter 6 – Developing Emotional Intelligence and Cultural
Literacy to Strengthen Leadership Communication
Appreciating the Value of Emotional Intelligence
Increasing Your Own Self-Awareness
Improving Your Nonverbal Skills
Improving Your Listening Skills
Developing others and Providing Feedback
Realizing the Value of Cultural Literacy
Using a Cultural Framework to Understand Differences
Chapter 7 – Leading Productive Management Meetings
Deciding When a Meeting is the Best Forum
Completing Essential Planning
Conducting a Productive Meeting
Managing Meeting Problems and Conflict
Ensuring Meetings Lead to Action
Chapter 8 – Building and Leading High-Performing Teams Building an Effective Team
Establishing the Necessary Team Work Processes
Managing the People Side of Teams
Handling Team Issues and Conflict
Helping Virtual Teams Succeed
Section Three – Corporate Leadership Communication
Chapter 9 – Establishing Leadership through Strategic
Internal Communications
Establishing the Strategic Role of Employee Communication
Using Visions and Missions to Strengthen Internal Communication
Designing an Effective Change Communication Program
Chapter 10 – Leading through Effective External Relations
Developing an External Relations Strategy
Building and Maintaining a Positive Corporate Image
Working with the News Media
Handling Crisis Communications
Appendix
A – Useful Transition Words
B – Successful Case Analysis and Discussion
C – Usage Self-Assessment and Answer Key
D – The Business of Grammar