Synopsis

INTERVIEWING: Art and Skill is the only book for the basic course in Interviewing to systematically incorporate multicultural and global issues. This focus on diversity extends to interviewing across the communication spectrum in gender and culture-neutral language. Federal legislation affecting interviewing in the workplace and ethical issues affecting the interviewer are thoroughly discussed.

Booknews

Places the art of interviewing within the broader context of basic communication theory. Covers listening skills, interview process and structure, questions, and diversity and cultural understanding, and details types of interviews such as journalistic, information gathering, selection interviewing, employment interviews, diagnostic problem-solving interviews, and counseling interviews. Considers the needs and goals of both interviewers and interviewees. Annotation c. Book News, Inc., Portland, OR (booknews.com)