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Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships.
| Preface | ||
| Pt. 1 | Interpersonal Communication Preliminaries | 1 |
| 1 | Universals of Interpersonal Communication | 2 |
| 2 | Axioms of Interpersonal Communication | 18 |
| 3 | Perception in Interpersonal Communication | 32 |
| 4 | Listening, Feedback, and Feedforward | 53 |
| 5 | Ethics in Interpersonal Communication | 74 |
| 6 | Effectiveness in Interpersonal Communication | 90 |
| 7 | Self-Awareness and Self-Disclosure | 108 |
| 8 | Apprehension and Assertiveness | 129 |
| Part One: Skills in Brief | 144 | |
| Pt. 2 | Messages: Verbal and Nonverbal | 149 |
| 9 | Universals of Verbal and Nonverbal Messages | 150 |
| 10 | Verbal Messages: Principles and Pitfalls | 163 |
| 11 | Verbal Messages: Barriers to Interaction | 181 |
| 12 | Nonverbal Messages: Body and Sound | 198 |
| 13 | Nonverbal Messages: Space and Time | 218 |
| 14 | Messages and Emotions | 237 |
| 15 | Messages and Culture | 253 |
| 16 | Messages and Conversation | 270 |
| Part Two: Skills in Brief | 285 | |
| Pt. 3 | Interpersonal Relationships | 291 |
| 17 | Universals of Interpersonal Relationships | 292 |
| 18 | Relationship Development: Theories and Applications | 309 |
| 19 | Power in Interpersonal Relationships | 327 |
| 20 | Conflict in Interpersonal Relationships | 342 |
| 21 | Friendship in Interpersonal Relationships | 362 |
| 22 | Love in Interpersonal Relationships | 375 |
| 23 | Primary Relationships, Families, and Interpersonal Communication | 396 |
| 24 | Relational Deterioration and Repair | 416 |
| Part Three: Skills in Brief | 439 | |
| Postscript | 440 | |
| Bibliography | 442 | |
| Sources and Credits | 460 | |
| Index | 461 |
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