Information Systems: Policies and Procedures Manual by George Henry Jenkins

From the Publisher

The Infomation Systems Policies & Procedures Manual, Second Edition, is a comprehensive, generic, and ready-to-use guidebook that provides everything needed for a thorough information systems standardization program. By using this manual as a guide, model, and frequent decision-making reference, an information systems policy and procedure program uniqely tailored to the needs of any organization can be devised. No two information systems operations could pass for twins,but they have elements in common: hardware, software and personnel. This manual defines these common threads that link all information systems operations, providing for a variety of situations; it is not a "one size fits all."

"Simplicity is the ultimate design." Often policies and procedures manuals inculde an overabundance of forms, but this guidebook attempts to provide a minimum. Frequently, a well-written memo or e-mail message can take the place of a form and reduce the complexity of an IS operation. The more complex, the more fence-mending is required to keep a system working. IS operations that have a formal systems and procedures manual in place are noticeably much better run.

The role of IS management is changing even more quickly than information systems technology itself. Today the IS operation is no longer found in some obscure corner of the corporate organization, but plays an interactive role in global systems.

This manual will help with the formalization of policies and procedures that are needed for a program of documentation of the IS operation. This can be done with the savings of both time and effort by using this manual which identifies standard operationsdocumentation needed but still allows for any special needs.

End-user computing systems will grow with or without the guidance of corporate IS, but the two working together in concert will provide a synergistic dividend. This manual provides the policies and procedures which can expedite this objective.

The research conducted for this book revealed many well-run information systems operations and some real disasters. The better ones had noticeably good management and practical documentation. Expensive consultants, fad innovations, and cutting-edge technology did not always produce the desired results.

The Information Systems Policies & Procedures Manual, Second Edition is not a product of the academic, theoretical dream-world: it is a compilation of proven information systems policies and procedures. It is an applications manual that any seasoned information systems manager - working in either a large or small IS operation - will find useful.

Product Details

• ISBN: 0132558459
  
• ISBN-13: 9780132558457
• Format: Textbook Hardcover, 552pp
• Publisher: Wolters Kluwer Law & Business
• Pub. Date: November 1997
• Edition Description: Older Edition
• Edition Number: 2
• Series: Information Systems Policies and Procedures Manual Ser.

• Table of Contents

Table of Contents