Governance and Information Technology: From Electronic Government to Information Government by Viktor Mayer-Schonberger (Editor), David Lazer (Editor)

Acknowledgments     xi
About the Contributors     xiii
From Electronic Government to Information Government   Viktor Mayer-Schonberger   David Lazer     1
Technological Change and Information Flows in Government     15
Global Perspectives on E-Government   Darrell M. West     17
Case Illustration: FirstGov: The Road to Success of the U.S. Governments Web Portal   Maria Christina Binz-Scharf     33
Electronic Government and the Drive for Growth and Equity   Edwin Lau     39
Case Illustration: "E-Government Is an Outcome": Michael Armstrong and the Transformation of Des Moines   Viktor Mayer-Schonberger   David Lazer     59
Challenges to Organizational Change: Multi-Level Integrated Information Structures (MIIS)   Jane E. Fountain     63
Case Illustration: From Computerization to Convergence: The Case of E-Government in Singapore   Ines Mergel     94
Case Illustration: Dubai's Electronic Government   Viktor Mayer-Schonberger   David Lazer     97
The Blurring of the Informational Boundary between State and Society     99
Weak Democracy, Strong Information: The Role of Information Technology in the Rulemaking Process   Gary Coglianese     101
CaseIllustration: The EPA EDOCKET System   Gopal Raman     123
Freedom of Information and Electronic Government   Herbert Burkert     125
Case Illustration: Protecting Privacy by Requesting Access: Marc Rotenberg and EPIC   Viktor Mayer-Schonberger   David Lazer     142
Socio-Technologies of Assembly: Sense Making and Demonstration in Rebuilding Lower Manhattan   Monique Girard   David Stark     145
Case Illustration: The Rise and Fall (?) of Participatory Electronic Information Infrastructures   Ake Gronlund     177
"Open-Source Politics" Reconsidered: Emerging Patterns in Online Political Participation   Matthew Hindman     183
Case Illustration: Cyberprotesting Globalization: A Case of Online Activism   Sander Vegh     208
Evaluating the Impact of Reengineering Information Flows     213
The Challenge of Evaluating M-Government, E-Government, and P-Government: What Should Be Compared with What?   Robert D. Behn     215
Case Illustration: The Swiss E-Government Barometer: Kuno Schedler Feels the Temperature of E-Government Services   Viktor Mayer-Schonberger   David Lazer     239
Information Quality in Electronic Government: Toward the Systematic Management of High-Quality Information in Electronic Government-to-Citizen Relationships    Martin J. Eppler     241
Case Illustration: Information Quality in Electronic Government Websites: An Example from Italy's Ministry for Public Administration   Lorenzo Cantoni     257
It Takes a Network to Build a Network   David Lazer   Maria Christina Binz-Scharf     261
Case Illustration: TeleCities: Sharing Knowledge among European Cities   Viktor Mayer-Schonberger   David Lazer     279
The Governing of Government Information   Viktor Mayer-Schonberger   David Lazer     281
Index     293