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With a blend of theory, analysis and practice, Fundamentals of Organizational Communication presents a unique competency-based approach incorporating personal knowledge, interpersonal sensitivity and ethical values.
This Eighth Edition provides an extensive introduction into the major organizational communication issues, theories and skills; enabling the reader to immediately graps and apply the concepts presented.
Loading...| Preface | ||
| Ch. 1 | Organizational Communication: A Competency-Based Approach | 1 |
| Ch. 2 | Frameworks for Understanding Organizational Communication | 18 |
| Ch. 3 | Theoretical Perspectives for Organizational Communication | 37 |
| Ch. 4 | Communication Implications of Major Organizational Theories | 88 |
| Ch. 5 | Individuals in Organizations | 139 |
| Ch. 6 | Groups in Organizations | 188 |
| Ch. 7 | Organizational Conflict: Communicating for Effectiveness | 225 |
| Ch. 8 | Leadership and Management Communication | 265 |
| Ch. 9 | Participating in Organizations: Developing Critical Organizational Communication Competencies | 311 |
| Ch. 10 | Strategic Organizational Communication: Professional Applications of Organizational Communication | 350 |
| Ch. 11 | Applications of Organizational Communication | 390 |
| Ch. 12 | Organizational Communication: Values and Ethical Communication Behaviors | 422 |
| Appendix: Putting It All Together | 459 | |
| Cases | 464 | |
| A Conflict of Interest | 465 | |
| Can Newspeople Challenge My Company? | 466 | |
| What Gets Cut? | 467 | |
| Karen Mason's Management Briefing Disaster | 468 | |
| I Thought I Gave Them Everything | 469 | |
| Ann Cartwright, Vice President of Drummond Industries | 469 | |
| The Rule Here Is To Do What Management Wants | 470 | |
| The Barquette Cleaning Company Case | 471 | |
| Two Men - Two Issues - Two Japanese Workers | 474 | |
| The Grayson-Gerald Consulting Case | 475 | |
| I Thought We Were a Team | 476 | |
| The Case of the Internal Communications Dilemma | 477 | |
| The Case of the Reluctant Team Member | 477 | |
| What Happened to the Value of Networking? | 478 | |
| Nonverbal Communication Work Sheet | 479 | |
| Competent Presentational Speaking in the Contemporary Organization: How You Can Be Effective ... and Ethical! | 480 | |
| Leading the Group Meeting | 487 | |
| References | 490 | |
| Author Index | 493 | |
| Subject Index | 499 |
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