Table of Contents
Career Counseling: Myths, Realities, and Emerging Trends 1
What Is Career Counseling? 2
Factors Contributing to Shifts in Career Counseling 3
Seven Common Career Counseling Myths 5
Defining Career Counseling 7
Career Counseling Competencies 7
Using Career Theories to Help Clients 10
Theory of John L. Holland 11
Counseling Goals 17
Sample Counselor-Client Interchange 18
Second Interview 18
Theory of Donald E. Super 20
Counseling Goals 22
Sample Client-Counselor Interchange 23
Second Interview 24
The Narrative Approach of Mark L. Savickas 24
Counseling Goals 26
Sample Client-Counselor Interchange 26
Theory of John Krumboltz 27
Counseling Goals and Steps 28
Sample Counselor-Client Interchange 28
Summary 31
Context and Career Planning 32
Internal Variables 35
Assessing Self-Variables 37
External Variables 37
Summary 40
Negotiating the CareerCounseling Relationship 41
Creating a Mattering Climate 42
Building Bridges 45
Negotiating the Working Alliance 46
Coping with Client Reluctance 48
Fear of the Unfamiliar 48
Refusal to Acknowledge or Take Responsibility for the Problem 49
Job Loss and Job Search Burnout 49
Fighting the System 49
Secondary Gains 49
Mandated Participation 50
Summary 51
Defining the Client's Career Concerns 52
Elaborating the Problem 57
Viewing the Problem Through a Metaphoric Lens 58
Changing Direction 60
Summary 61
Exploring the Problem: Understanding the Self 62
Questioning and Storytelling 63
In Search of Flow and Excellence (Self) 63
In Search of Flow and Excellence (Others) 66
No Worries, Mate 66
Strengths in Other Places 67
Metaphors 67
Structured Assessment 69
Limitations 72
Summary 72
Exploring the Problem: Contextual and Labor Market Options 74
Social Context 75
Educational and Work/Leisure Context 77
Labor Market Options (A Personal View) 80
Summary 81
Using Websites in Support of Career Counseling 83
Deciding Whether to Use a Technology-Based Intervention 85
Selecting Systems and Sites 88
An Example 89
Summary 90
Building and Using a Virtual Career Center 92
Components of a Virtual Career Center 93
Local Information as a Part of the Virtual Career Center 96
Access to Web Counseling 96
Monitoring Feature 98
Organization of the Virtual Career Center 98
Sample Sites 99
Summary 100
Consolidation, Decision Making, and Action Planning 101
Consolidation 102
Decision Making 104
Readiness for Action Planning 107
Developing the Action Plan 107
Advocacy and Social Action 109
Summary 110
Implementing Action Plans 111
Providing Support to Clients 112
Processing New Insights and Information 114
Action Plans That Aren't Followed Through 117
Handling Additional Concerns 119
Summary 120
Evaluating Client Progress 121
Evaluating Client Progress During the Course of Career Counseling 123
Career Counseling Goals Often Change Over Time 124
Career Counseling Is Often Short-Term Counseling 125
Evaluating Client Progress at the End of Career Counseling 127
Eliminate the Ambiguity 127
Addressing the Emotions Associated with Ending 127
Creating an Environment for a Positive Ending 128
Knowing When to Terminate 131
Summary 132
Adapting Career Counseling to Counseling Settings 133
School Settings 136
University Settings 138
Community Settings 140
Summary 141
The National Career Development Association's Career Counseling Competencies and Performance Indicators 143
National Career Development Association Ethical Standards (Revised 2003) 153
References 162
Index 168
Forewords & Introductions
Over the years we have had the opportunity to develop programs and teach career counseling in many different settings. These settings include the school system, colleges and universities, unemployment centers, and immigrant transition services. All of these contexts present opportunities and challenges. What we have observed is that whatever the context, certain basic processes seem to define good career counseling.
In addition to our work within the United States and Canada, we have offered career counselor training in international contexts in both Europe and Asia. While there certainly were some cultural variables to be considered, there were some basic career counseling processes that seemed to fit a variety of intercultural contexts.
Our plan with this book is to focus on some of the basic career counseling processes that we have observed in our counselor training. We present information and a structure that is robust and, as such, can be widely applied. We also address some emerging issues such as Web-based counseling. To make the book more readable, we use case studies throughout.
Chapter 1 sets the foundation for the book. We affirm our belief in quality career counseling and explore various myths and emerging trends. In this chapter we define career counseling and outline the competencies that counselors need to pursue as part of their training agenda. As a supplement to this chapter we include the NCDA guidelines for competency standards and ethical guidelines as appendices at the back of the book.
A starting point in counselor training is usually a basic understanding of some career counseling theories. With this in mind, inChapter 2 we briefly examine the work of John Holland, Donald Super, and John Krumboltz, as well as some theorists within the constructivist tradition. For illustration purposes we begin with a case study and then look at how the counseling process would differ depending on one's theoretical position.
In Chapter 3 we make the case that career counseling is more than an individual activity. It is important to take account of both individual and contextual variables. Career planning must be imbedded within social and economic realities.
The first three chapters lay a foundation for the career counseling process. In Chapter 4 there is an emphasis on the importance of the counseling relationship and an exploration of various ways of facilitating the relationship. There also are suggestions for how to cope with client reluctance.
In Chapter 5 the focus is on different ways of elaborating a client's career concerns. Part of this process is to define client constraint statements and to specify a clear direction. One way to view client concerns is to use metaphors as a means of visualizing the problem.
Chapters 6 and 7 address the exploration process. In Chapter 6 special attention is given to different ways of self-exploration. Within this chapter are illustrations of different questioning methods, storytelling, metaphors and structured assessment techniques. Chapter 7 shifts the exploration process to more contextual and economic factors. There also is consideration of how'each person has his or her own personal labor market.
The impact of the World Wide Web on counseling is considerable, and in Chapter 8 we focus specifically on ways in which the Web can support career counseling practice. We discuss various websites for career assessment and information and also provide some guidelines for how to evaluate the quality of websites. In keeping with the process orientation of this book, we also explore ways of using the website in various counseling situations.
Chapters 9,10 and 11 move the counseling process forward from exploration to consolidation, decision making, action planning, evaluation, and follow-through. This is the point where information is brought together, decisions are made, and action plans are constructed. While this represents a specific counseling phase, it also is a time where sensitivity is needed to provide extra support and to revise plans when little progress is being made. The counseling process is not linear, and there needs to be a place for constant evaluation and adjustment.
In Chapter 12 we return to the issue of Web-based counseling and focus more specifically on the creation of virtual career centers. We discuss the components of a virtual career center, how local information needs to be incorporated, and ways of organizing the center for maximum effectiveness. Examples of sites are also provided.
The closing chapter, Chapter 13, briefly discusses some of the adaptations that need to be made to incorporate career counseling into various settings. In particular, we examine the school setting, the university, and different community contexts.
We hope we have accomplished our goals with this book. Most of our students have appreciated our practical emphasis on career counseling process and on the use of the Internet as a career counseling tool. In preparing the book we tried to present the material in a manner that is interesting, straightforward, and accessible to a wide range of people. We look forward to receiving your feedback about the material that we have included.