Business Driven Technology by Paige Baltzan, Stephen Haag, Amy Phillips

Table of Contents:
Unit 1: Achieving Business Success Through Information Technology
Chapter One: Business Driven Technology Overview
Chapter Two: Identifying Competitive Advantages
Chapter Three: Strategic Initiatives for Implementing Competitive Advantages
Chapter Four: Measuring Success of Strategic Initiatives
Chapter Five: Organizational Structures that Support Strategic Initiatives
Unit 2: Managing Information for Business Initiatives
Chapter Six: Valuing Organizational Information
Chapter Seven: Storing Organizational Information – Databases
Chapter Eight: Viewing and Protecting Organizational Information
Unit 3: Enhancing Business Decisions
Chapter Nine: Enabling the Organization – Decision Making
Chapter Ten: Extending the Organization – Supply Chain Management
Chapter Eleven: Building a Customer-Centric Organization – Customer Relationship Management
Chapter Twelve: Integrating the Organization from End-to-End – Enterprise Resource Planning
Unit 4: Creating Collaborative Partnerships in Business
Chapter Thirteen: Creating Collaborative Partnerships Through e-Business
Chapter Fourteen: Enhancing Collaborative Partnerships
Chapter Fifteen: Outsourcing Collaborative Partnerships
Chapter Sixteen: Integrating Collaborative Partnerships
Unit 5: Transforming Organizations
Chapter Seventeen: Fostering An Innovative Organization
Chapter Eighteen: Creating a Wireless Organization
Chapter Nineteen: Building Software to Support an Agile Organization
Chapter Twenty: Developing a 21st Century Organization
Business Plug-ins:
B1 – Information Security
B2 – Ethics
B3 – Supply Chain Management
B4 – Customer Relationship Management
B5 – Enterprise Resource Planning
B6 – Strategic Outsourcing
B7 – e-Business Models
B8 – Emerging Trends and Technologies
B9 – Systems Development
B10 – Project Management
Technical Plug-in:
T1 – Hardware and Software
T2 – Networks and Telecommunications
T3 – Decision-Analysis Tools in Excel
T4 – Designing Database Applications
T5 – Touring Access
T6 – Object Oriented Technologies
T7 – Valuing Technologies