Built to Serve: How to Drive the Bottom Line with People-First Practices by Sanders, Dan, Ken Blanchard, Ken Blanchard, Stephen Covey, Stephen Covey

BUY IT NEW

  • $24.95 List price
    $18.30 Online Price
    $16.47 Member price
    (Save 33%)
    Limited Time Offer! Everyone receives the Member Price on books.
    See Details
    • skip to cart
  • Add To List uiAction=GetAllLists&page=List&pageType=list&ean=9780071497923&productCode=BK&maxCount=100&threshold=3

GET FREE SHIPPING ON ORDERS OF $25 OR MORE

DELIVERY & GIFT DETAILS:

Usually ships within 24 hours

Delivery Time and Shipping Rates

Eligible for gift wrap & gift message.

BUY IT USED

20 copies from $1.99

See All Available

Pick Me Up

Reserve it at BN.com & pick it up in 60 minutes at your local store.

Enter a zip code

Textbook (Hardcover)

  • 200pp
  • Sales Rank: 68,116

Reader Rating: (11 ratings)

Detailed Rating: "Organization" See All

TEXTBOOK INFORMATION

  • ISBN-13: 9780071497923
  • Edition Number: 1
  • Pub. Date: September 2007
  • Publisher: McGraw-Hill Companies, The
Buy it Used: 20 copies from $1.99 See All Available

Customers who bought this also bought

 
  • Overview
  • Editorial Reviews
  • Customer Reviews
  • Features

Product Details

  • Pub. Date: September 2007
  • Publisher: McGraw-Hill Companies, The
  • Format: Textbook Hardcover, 200pp
  • Sales Rank: 68,116

Synopsis

When You Empower People You Get Powerful Results

“[This book] inspires your spirit...The United Supermarkets model, taught in a most excellent and successful way.”-Stephen R. Covey

“Built to Serve calls for a profound shift in the philosophy and practice of business. We can all learn a great deal from Dan's leadership and United's legacy.”-from the Afterword by Ken Blanchard, coauthor of The One Minute Manager and Leading at a Higher Level

“Success in business requires a dedication to certain basic principles, not the least of which is realizing a company's best asset is its people. Dan Sanders has done a remarkable job of illustrating how this philosophy, when applied consistently, can improve the health of any business.”-Kenneth Cooper, M.D., Cooper Aerobics Center

“Leaders will profit from the groundbreaking principles advocated in this book.”-Claude Dollins, Chairman, The Center for Corporate Culture

Dan J. Sanders is CEO of United Supermarkets, the first supermarket to win the prestigious National Torch Award for Marketplace Ethics. Sanders is also cofounder of The Center for Corporate Culture, which challenges and coaches CEOs and their teams to build corporate cultures focused on leadership, ethics, wellness, and execution. In addition to his business endeavors, Sanders is also a former Air Force U-2 reconnaissance pilot and a highly decorated officer.

www.danjsanders.com

More Reviews and Recommendations

Biography

Dan J. Sanders is CEO of United Supermarkets, the first supermarket to win the prestigious National Torch Award for Marketplace Ethics. Sanders is also cofounder of The Center for Corporate Culture, which challenges and coaches CEOs and their teams to build corporate cultures focused on leadership, ethics, wellness, and execution. In addition to his business endeavors, Sanders is also a former Air Force U-2 reconnaissance pilot and a highly decorated officer.

www.danjsanders.com

Customer Reviews

Absolutely Fabulousby Anonymous

Reader Rating:
See Detailed Ratings

November 24, 2009: I am not a reader, I'll be the first to admit that. It takes a lot for me to finish a book. I read this one within a week and found it truly inspirational. I love it!

A reviewerby Anonymous

Reader Rating:
See Detailed Ratings

November 23, 2007: Many will find the ideas and thoughts in 'Built to Serve' to be idealistic in nature. We can only progress if our goals are somewhat idealistic, so we are constantly striving to serve people better. The culture at United has always tried to put people first. At times it may be hard to see, but at the end of the day, serving the team member and our guests is at the core of every decision and action. If you take a step back and understand the message of 'Built to Serve' rather than mincing words, you should see a greater meaning that business' of today needs to hear. You may find my comments biased, as I have lived the culture for 25 years, leaving at one time only to return 3 years later.


More Customer Reviews